cups not respecting printing options

Can you follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

I tried printing a color page from LibreOffice

WORKAROUND and a clue?? to problem
This has happened to me also

Changes in application print dialogue have no effect. Except for page range and number of copies. No duplex no colour/gray no Document server. (Ricoh mpc4500)

 I Intalled System-config-printer I Change Settings press APPLY and can go back to Application and print according to these settings.

My Only working Reference is to LM12 = ubuntu 11.10, but that had Mate installed so the Gnome2 routines might have been in play.

I have tried ubuntu 12.04 LM13 Pinguyos12.04
Last worked properly in LM12 which is 11.10 base.

Status changed to 'Confirmed' because the bug affects multiple users.

Maxxer, if you change the default settings with system-config-printer and after that send another print job, are your changes respected then?

Maxxer, According to your error_log you have printed with the following settings:

ColorMode=ICM
Duplex=None
InputSlot=Auto
PageSize=A4

Are these the settings which you have actually selected in LibreOffice? Are these the settings with which the job got finally printed?

Are your option settings respected if you print from the command line, for example

lpr -o Duplex=DuplexNoTumble ColorMode=ICM file.pdf

What happens if you choose "Export to PDF" in the "File" menu of LibeOffice and print the saved PDF file with evince afterwards?

Released foomatic-filters 4.0.16 upstream with this bug fixed.

This bug was fixed in the package foomatic-filters - 4.0.16-0ubuntu1

---------------
foomatic-filters (4.0.16-0ubuntu1) quantal; urgency=low

  * New upstream release
     - Fixes LP: #1002699.
     - Fixed off-by-one bug which has cut off the last character of the
       option string for CUPS (5th command line argument) and so made the
       last option setting not being applied.
     - Fixed wrong access to command line option list which prevented the
       command line options being passed on to the pdftops CUPS filter
       when incoming PDF is converted to PostScript.
 -- Till Kamppeter <email address hidden> Mon, 18 Jun 2012 21:37:03 +0200

Uploaded a fixed package for Precise into -proposed. As soon as it gets approved please install it and test it. We will need your test result to make the package an official update for Precise. We will announce the availability of the package and give installation instructions in a later comment here.

For the SRU team: A debdiff is attached. Upstream version 4.0.16 differs from 4.0.15 only by two one-line fixes in the code.

To reproduce without having the appropriate printer (foo2zjs must be installed):

cupsctl FileDevice=yes
cupsctl LogLevel=debug
lpadmin -p test -E -v file:/tmp/printout -m foo2zjs:0/ppd/foo2zjs/Xerox-Phaser_6115MFP.ppd
lpoptions -p test -l
lp -d test -o Duplex=DuplexNoTumble -o ColorMode=ICM ~/.bashrc

"lpoptions -p test -l" shows that ColorMode is Monochrome and Duplex is None (default settings). With the current package the "lp" command produces a monochrome printout without duplex. You can see it in the error_log. Look at the lines with "[Job <job number>]" in it. The job with the current (buggy) package has, after the "File: <STDIN>" line, lines with "Option: ColorMode=Monochrome" and "Option: Duplex=None", the job with the proposed (fixed) package has "Option: ColorMode=ICM" and "Option: Duplex=DuplexNoTumble" instead, so the command-line supplied options are obeyed with the new package.

I rebuilt the package myself using your patch and now the printer respects the settings. Thanks!
If you want/need I will re-test it once the package gets published on -proposed.

Maxxer, great. Thank you for doing this test. Please stay tuned for the package appearing in -proposed and re-test with that package. This is required to make it an official update.

Hello Maxxer, or anyone else affected,

Accepted foomatic-filters into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/foomatic-filters/4.0.16-0ubuntu0.1 in a few hours and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you please change the bug tag from verification-needed to verification-done. If it does not, change the tag to verification-failed. In either case details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

I installed foomatic-filters from
https://launchpad.net/ubuntu/+source/foomatic-filters/4.0.16-0ubuntu0.1/+build/3595743
https://launchpadlibrarian.net/108149542/foomatic-filters_4.0.16-0ubuntu0.1_amd64.deb
and I confirm I can now print in color mode on my Xerox 6121MFP.

Thanks again Till!

The new foomatic-filters also fixes the problem with the Ricoh PXL driver in https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1004725.

Indeed, Till Kamppeter (till-kamppeter) You Rock..
Have installed https://launchpad.net/ubuntu/precise/i386/foomatic-filters/4.0.16-0ubuntu0.1 for my i686 version of 12.04
Confirming
PRINT ROUTINE IS WORKING
Thank you.
So this also fixes https://bugs.launchpad.net/ubuntu/+bug/1005578

Richard

This bug was fixed in the package foomatic-filters - 4.0.16-0ubuntu0.1

---------------
foomatic-filters (4.0.16-0ubuntu0.1) precise-proposed; urgency=low

  * New upstream release
     - Fixes LP: #1002699.
     - Fixed off-by-one bug which has cut off the last character of the
       option string for CUPS (5th command line argument) and so made the
       last option setting not being applied.
     - Fixed wrong access to command line option list which prevented the
       command line options being passed on to the pdftops CUPS filter
       when incoming PDF is converted to PostScript.
 -- Till Kamppeter <email address hidden> Mon, 18 Jun 2012 21:37:03 +0200

I have the same problem with HP Color Laserjet 2550L -- it is connected to the Synology DS-209 NAS which served as print server and works with Windows 7/XP well with color printout. However, it only prints in grey in Edubuntu 12.04 LTS.

The foomatic-filter is 4.0.16-0ubuntu0.2 and cups version is 1.5.3-0ubuntu6. The printer once can print in color but it lost this ability after version updated.

Please check my error_log generated when I printed the test page.