ubiquity crashes on webcam access

Bug #1082458 reported by Adam Smith
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Installing on and older Asus z62f laptop with built-in webcam. Happens on every laptop of this model, so not a faulty hardware issue.

Tried disabling the webcam with both 'rmmod uvcvideo' and 'ubiquity --no-webcam' to no avail. rmmod reports uvcvideo does not exisit in /proc/modules and ubiquity waits for a few seconds before returning the to command prompt without opening anything whatsoever.

When ubiquity is run normally (either from the terminal or desktop) it procedes normally until after the user information/password dialog. Upon continuing from this page, the picture/photo/avatar dialog opens for a split second and ubiquity exits without displaying an error.

This happens with all flavors of Ubuntu 12.04 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.20
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CasperVersion: 1.315
Date: Fri Nov 23 11:16:12 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

Revision history for this message
Adam Smith (ams72) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubiquity - 2.13.17

---------------
ubiquity (2.13.17) raring; urgency=low

  * Remove webcam step (LP: #1118589):
    - User testing showed people are not expecting to be photographed and
      raise privacy concerns as to where the picture will be uploaded to.
    - Provides limited benefit, as avatar only ever shown on multi-login
      systems in the switch user indicator / pkexec.
    - Crashes the installer or doesn't work with certain webcams.
    - Miss detects camera presence, when it's just a sensor.
    - The recommendation is to move webcam test to checkbox / hw testing,
      as video conferencing is very popular these days and should work
      reliably out of the box.
    - LP: #924419 , LP: #981644 , LP: #987392, LP: #1152254, LP: #843354,
      LP: #1008204, LP: #1021449, LP: #1082458, LP: #1103780, LP: #1142751
  * Do not count optional pages, when updating the progress dots. This
    fixes "Porgress dots, well don't progress after partman step"
    LP: #1152746
  * Do not mark explanatory text on "Installation Type" screen
    insensitive, as otherwise it's ineligible (LP: #1074386)
 -- Dmitrijs Ledkovs <email address hidden> Tue, 19 Mar 2013 15:17:51 +0000

Changed in ubiquity (Ubuntu):
status: New → Fix Released
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