Ubuntu
cups-pk-helper package

G-c-c printing doesn't allow you to select a hp printer

Bug #1101213 reported by Dave Morley
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center
Invalid
High
cups-pk-helper (Ubuntu)
Fix Released
High
Sebastien Bacher

Bug Description

Starting G-c-c from the trerminal I managed to get the following error trying to connect via wifi to my printer (this works flawlessly in quantal)

davmor2@stryder:~$ gnome-control-center

(gnome-control-center:9145): printers-cc-panel-WARNING **: "Photosmart-5520-series" is not a valid printer name.

(gnome-control-center:9145): printers-cc-panel-WARNING **: Installation of the new printer failed.

This is the name that the printer gives itself and is not editable that I can tell.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: gnome-control-center 1:3.6.3-0ubuntu10
ProcVersionSignature: Ubuntu 3.8.0-0.4-generic 3.8.0-rc3
Uname: Linux 3.8.0-0-generic x86_64
ApportVersion: 2.8-0ubuntu2
Architecture: amd64
Date: Fri Jan 18 13:04:03 2013
InstallationDate: Installed on 2013-01-02 (15 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130102)
MarkForUpload: True
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu6.1
 deja-dup 25.3-0ubuntu1
 gnome-control-center-signon 0.1.2bzr12.12.05-0ubuntu1
 gnome-control-center-unity 1.2-0ubuntu1
 indicator-datetime 12.10.3daily12.11.23-0ubuntu1

Revision history for this message
Dave Morley (davmor2) wrote :
Revision history for this message
Dave Morley (davmor2) wrote :

system-config-printer just connected the printer the G-c-c failed to connect and it is now working perfectly.

Revision history for this message
Charles Profitt (cprofitt) wrote :

Same situation for me - HP Proo 8000

Changed in gnome-control-center (Ubuntu):
status: New → Triaged
Sebastien Bacher (seb128)
Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
assignee: nobody → Till Kamppeter (till-kamppeter)
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

As system-config-printer works, it must be a bug in the GNOME printer setup tool.

I have never done anything on the code of the tool. Marek Kasik from Red Hat is working on it upstream. I have informed him now.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Reported problem upstream:

https://bugzilla.gnome.org/show_bug.cgi?id=692376

Changed in gnome-control-center (Ubuntu):
importance: Low → High
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Upstream fix is already committed:

http://cgit.freedesktop.org/cups-pk-helper/commit/?id=f00aee0b43c31e94087668b23b72e873c660de5e

Sebastien Bacher (seb128)
affects: gnome-control-center (Ubuntu) → cups-pk-helper (Ubuntu)
Till Kamppeter (till-kamppeter)
Changed in cups-pk-helper (Ubuntu):
assignee: Till Kamppeter (till-kamppeter) → Sebastien Bacher (seb128)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package cups-pk-helper - 0.2.4-0ubuntu5

---------------
cups-pk-helper (0.2.4-0ubuntu5) raring; urgency=low

  * debian/patches/git_revert_stricter_validating.patch:
    - backport upstream commit, the validation code was too strict which
      was preventing some users to configure their printer,
      thanks Till Kamppeter for finding the patch to backport (lp: #1101213)
 -- Sebastien Bacher <email address hidden> Wed, 23 Jan 2013 12:52:12 +0100

Changed in cups-pk-helper (Ubuntu):
status: Triaged → Fix Released
Bug Watch Updater (bug-watch-updater)
Changed in gnome-control-center:
importance: Unknown → High
status: Unknown → Invalid
Revision history for this message
Dave Morley (davmor2) wrote :

Just confirming that the fix actually fixes the issue. All is good :)

Revision history for this message
Charles Profitt (cprofitt) wrote :

Confirming that this worked on my system as well. Great Job Guys!!

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