Recommended driver for HP-Color-LaserJet-CM3530-MFP creates unsupported PDF versions
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| system-config-printer (Ubuntu) |
Fix Released
|
High
|
Unassigned | ||
| Precise |
Won't Fix
|
High
|
Unassigned | ||
Bug Description
* Description of the problem:
- PDF-based Printer driver for CM3530 listed as Recommended in system-
- Printing to CM3530 using recommended driver results print job abort and "Unsupported PDF version" error
- Printer produces page with "Unsupported PDF Version 1.5" when using "PDF" driver
- Printer only support PDF 1.4 according to docs ( http://
* This happens with the following:
- Precise 12.04
- cups 1.5.3-0ubuntu1
- HP Color LaserJet CM3530 MFP
* Test case:
- Setup printer using driver HP -> HP CM3530 mfp -> PDF (Recommended)
- Print a webpage
* Actual Results
- Print to printer -> "Unsupported PDF Version" error page output from printer
* Expected Results
- Printing properly.
* Workaround
- Use PCL driver
| Changed in cups (Ubuntu Precise): | |
| importance: | Undecided → High |
| Till Kamppeter (till-kamppeter) wrote | #1 |
| affects: | cups (Ubuntu) → system-config-printer (Ubuntu) |
| Changed in system-config-printer (Ubuntu): | |
| status: | New → Fix Released |
| Adam Stokes (adam-stokes) wrote | #2 |
| Adam Stokes (adam-stokes) wrote | #3 |
| Steve Langasek (vorlon) wrote | #4 |
| Changed in system-config-printer (Ubuntu Precise): | |
| status: | New → Won't Fix |
On Raring, the PCL driver hpcups is used by default, here the problem should not occur.