the installer crashes every time during "user creation"

Bug #1193610 reported by Ervin Valentin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
High
Unassigned

Bug Description

During installation the installer crash when the installer start "creating user" .... same spot every time

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.24 [modified: usr/lib/ubiquity/bin/ubiquity usr/lib/ubiquity/plugins/ubi-partman.py usr/lib/ubiquity/plugins/ubi-usersetup.py]
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic i686
NonfreeKernelModules: symap_custom_3.5.0_23_generic_i686 symev_custom_3.5.0_23_generic_i686
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
CasperVersion: 1.315.1
Date: Sat Jun 22 13:38:48 2013
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ervin Valentin (ervin23) wrote :
Revision history for this message
Ervin Valentin (ervin23) wrote :

 ... forgot to mention that the installation is on a Lenovo x230

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Jun 22 09:45:04 ubuntu plugininstall.py: Traceback (most recent call last):
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1730, in <module>
Jun 22 09:45:04 ubuntu plugininstall.py: install.run()
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Jun 22 09:45:04 ubuntu plugininstall.py: func(self)
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 165, in run
Jun 22 09:45:04 ubuntu plugininstall.py: self.configure_plugins()
Jun 22 09:45:04 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 538, in configure_plugins
Jun 22 09:45:04 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Jun 22 09:45:04 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 1
Jun 22 09:45:04 ubuntu plugininstall.py:

tags: added: installer-crash
Changed in ubiquity (Ubuntu):
importance: Undecided → High
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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