Ubuntu
ubiquity package

Ubuntu install crashes

Bug #1242443 reported by Evan O'Leary on 2013-10-20

6

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	Expired	High	Unassigned

Bug Description

I was I Installing ubuntu got an error something like 305 hope it helps sorry I dont have much detail

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubiquity 2.15.26
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Sun Oct 20 22:33:54 2013
InstallCmdLine: BOOT_IMAGE=/ubuntu/install/boot/vmlinuz.efi debian-installer/custom-installation=/ubuntu/install/custom-installation iso-scan/filename=/ubuntu/install/ubuntu-13.10-desktop-amd64.iso automatic-ubiquity noprompt quiet splash boot=casper ro debian-installer/locale=en_US.UTF-8 keyboard-configuration/layoutcode=gb keyboard-configuration/variantcode= -- rootflags=sync
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
ProcEnviron:
LANGUAGE=en_IE.UTF-8
TERM=linux
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IE.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Evan O'Leary (killzone135) wrote on 2013-10-20:

#1

Casper.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (8.3 KiB, text/plain; charset="utf-8")
UbiquityDm.txt Edit (5.2 KiB, text/plain; charset="utf-8")
UbiquityPartman.txt Edit (357.2 KiB, text/plain; charset="utf-8")
UbiquitySyslog.txt Edit (332.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2013-10-21: Traceback

#2

Exception during installation:
Oct 20 21:33:48 ubuntu /plugininstall.py: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Oct 20 21:33:48 ubuntu /plugininstall.py:

tags:	added: installer-crash
Changed in ubiquity (Ubuntu):
importance:	Undecided → High

Revision history for this message

Brian Murray (brian-murray) wrote on 2013-10-21:

#3

It looks like an issue with either the media you are installing from or the drive that contains the media. If it is a CD or DVD try reburning it.

Oct 20 21:28:30 ubuntu kernel: [ 428.397400] Buffer I/O error on device sdb1, logical block 3397745
Oct 20 21:28:30 ubuntu kernel: [ 428.397428] ata3: EH complete
Oct 20 21:28:33 ubuntu kernel: [ 431.651571] ata3.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
Oct 20 21:28:33 ubuntu kernel: [ 431.651580] ata3.00: irq_stat 0x40000008
Oct 20 21:28:33 ubuntu kernel: [ 431.651587] ata3.00: failed command: READ FPDMA QUEUED
Oct 20 21:28:33 ubuntu kernel: [ 431.651599] ata3.00: cmd 60/08:00:88:03:a5/00:00:01:00:00/40 tag 0 ncq 4096 in
Oct 20 21:28:33 ubuntu kernel: [ 431.651599] res 41/40:00:88:03:a5/00:00:01:00:00/40 Emask 0x409 (media error) <F>
Oct 20 21:28:33 ubuntu kernel: [ 431.651605] ata3.00: status: { DRDY ERR }
Oct 20 21:28:33 ubuntu kernel: [ 431.651610] ata3.00: error: { UNC }
Oct 20 21:28:33 ubuntu kernel: [ 431.654885] ata3.00: configured for UDMA/100
Oct 20 21:28:33 ubuntu kernel: [ 431.654907] sd 2:0:0:0: [sdb] Unhandled sense code
Oct 20 21:28:33 ubuntu kernel: [ 431.654912] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654916] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Oct 20 21:28:33 ubuntu kernel: [ 431.654920] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654924] Sense Key : Medium Error [current] [descriptor]
Oct 20 21:28:33 ubuntu kernel: [ 431.654930] Descriptor sense data with sense descriptors (in hex):
Oct 20 21:28:33 ubuntu kernel: [ 431.654933] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Oct 20 21:28:33 ubuntu kernel: [ 431.654950] 01 a5 03 88
Oct 20 21:28:33 ubuntu kernel: [ 431.654959] sd 2:0:0:0: [sdb]
Oct 20 21:28:33 ubuntu kernel: [ 431.654964] Add. Sense: Unrecovered read error - auto reallocate failed
Oct 20 21:28:33 ubuntu kernel: [ 431.654968] sd 2:0:0:0: [sdb] CDB:
Oct 20 21:28:33 ubuntu kernel: [ 431.654971] Read(10): 28 00 01 a5 03 88 00 00 08 00
Oct 20 21:28:33 ubuntu kernel: [ 431.654986] end_request: I/O error, dev sdb, sector 27591560
Oct 20 21:28:33 ubuntu kernel: [ 431.654993] Buffer I/O error on device sdb1, logical block 3397745

It looks like an issue with either the media you are installing from or the drive that contains the media.  If it is a CD or DVD try reburning it.

Oct 20 21:28:30 ubuntu kernel: [  428.397400] Buffer I/O error on device sdb1, logical block 3397745
Oct 20 21:28:30 ubuntu kernel: [  428.397428] ata3: EH complete
Oct 20 21:28:33 ubuntu kernel: [  431.651571] ata3.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0
Oct 20 21:28:33 ubuntu kernel: [  431.651580] ata3.00: irq_stat 0x40000008
Oct 20 21:28:33 ubuntu kernel: [  431.651587] ata3.00: failed command: READ FPDMA QUEUED
Oct 20 21:28:33 ubuntu kernel: [  431.651599] ata3.00: cmd 60/08:00:88:03:a5/00:00:01:00:00/40 tag 0 ncq 4096 in
Oct 20 21:28:33 ubuntu kernel: [  431.651599]          res 41/40:00:88:03:a5/00:00:01:00:00/40 Emask 0x409 (media error) <F>
Oct 20 21:28:33 ubuntu kernel: [  431.651605] ata3.00: status: { DRDY ERR }
Oct 20 21:28:33 ubuntu kernel: [  431.651610] ata3.00: error: { UNC }
Oct 20 21:28:33 ubuntu kernel: [  431.654885] ata3.00: configured for UDMA/100
Oct 20 21:28:33 ubuntu kernel: [  431.654907] sd 2:0:0:0: [sdb] Unhandled sense code
Oct 20 21:28:33 ubuntu kernel: [  431.654912] sd 2:0:0:0: [sdb]  
Oct 20 21:28:33 ubuntu kernel: [  431.654916] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Oct 20 21:28:33 ubuntu kernel: [  431.654920] sd 2:0:0:0: [sdb]  
Oct 20 21:28:33 ubuntu kernel: [  431.654924] Sense Key : Medium Error [current] [descriptor]
Oct 20 21:28:33 ubuntu kernel: [  431.654930] Descriptor sense data with sense descriptors (in hex):
Oct 20 21:28:33 ubuntu kernel: [  431.654933]         72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 
Oct 20 21:28:33 ubuntu kernel: [  431.654950]         01 a5 03 88 
Oct 20 21:28:33 ubuntu kernel: [  431.654959] sd 2:0:0:0: [sdb]  
Oct 20 21:28:33 ubuntu kernel: [  431.654964] Add. Sense: Unrecovered read error - auto reallocate failed
Oct 20 21:28:33 ubuntu kernel: [  431.654968] sd 2:0:0:0: [sdb] CDB: 
Oct 20 21:28:33 ubuntu kernel: [  431.654971] Read(10): 28 00 01 a5 03 88 00 00 08 00
Oct 20 21:28:33 ubuntu kernel: [  431.654986] end_request: I/O error, dev sdb, sector 27591560
Oct 20 21:28:33 ubuntu kernel: [  431.654993] Buffer I/O error on device sdb1, logical block 3397745

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-03-05:

#4

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-05-05:

#5

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status:	Incomplete → Expired

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