Ubuntu
apport package

apport-collect error: No module named PyQt5.QtCore

Bug #1451808 reported by Sergio Callegari
80
This bug affects 16 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
High
zixuan wang

Bug Description

In kubuntu vivid, apport reacts as follows:

apport-collect 1451277
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: apport 2.17.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Tue May 5 14:35:33 2015
EcryptfsInUse: Yes
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sergio Callegari (callegar) wrote :
Revision history for this message
Sergio Callegari (callegar) wrote :

Seems to work launching

sudo apport-collect

but then starts web browser as root...

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Ales (w-ales) wrote :

Same here - clean installation of Kubuntu 15.10:

apport-collect:
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

Brian Murray (brian-murray)
tags: added: kubuntu
Revision history for this message
Val (pubalapoub) wrote :

Same here - clean install of Kubuntu 16.04.

$ apport-collect 1530523
You need to run 'sudo apt-get install python-apport' for apport-collect to work.

$ sudo apt-get install python-apport
[...]
The following additional packages will be installed:
  python-apt python-httplib2 python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri python-oauth
  python-pkg-resources python-problem-report python-secretstorage python-simplejson python-wadllib python-zope.interface
[...]

$ apport-collect 1530523
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

$ apt list *apport* --installed
[...]
apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
apport-kde/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
apport-symptoms/xenial,xenial,now 0.20 all [installed]
python-apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]
python3-apport/xenial,xenial,now 2.20.1-0ubuntu2 all [installed]

Revision history for this message
Gannet (ken20001) wrote :

Tha same: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1569094

summary: - apport-collect broken in kubuntu vivid
+ apport-collect broken in kubuntu
summary: - apport-collect broken in kubuntu
+ apport-collect error: No module named PyQt5.QtCore
Alberto Salvia Novella (es20490446e)
tags: added: xenial
Alberto Salvia Novella (es20490446e)
Changed in apport (Ubuntu):
importance: Undecided → High
Revision history for this message
hesediel84 (hesediel84) wrote :

me too

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yan (yannn) wrote :

I'm having the same problem in Kubuntu 16.04

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Vincas Dargis (talkless) wrote :

Any ideas to workaround it? Same problem on Kubuntu 16.04.

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Ray-Ven (ray-ven) wrote :

sudo apt-get install python-pyqt5

Revision history for this message
Sergio Callegari (callegar) wrote :

Yes, but shouldn't this be a dependency of python-apport?

Revision history for this message
yan (yannn) wrote :

Workaround from #10 works. Seems to be a missing dependency then.

zixuan wang (zixuan)
Changed in apport (Ubuntu):
assignee: nobody → zixuan wang (zixuan)
Revision history for this message
Benjamin Drung (bdrung) wrote :

apport-collect is a symlink to apport-bug which is a shell script that calls /usr/share/apport/apport-kde from the apport-kde package.

apport-kde on Ubuntu 18.04 (bionic) and Ubuntu 22.04 (jammy) depends on python3-pyqt5. So marking this bug as fixed.

Changed in apport (Ubuntu):
status: Confirmed → Fix Released
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