[SRU] package virtualbox-ext-pack 5.0.36-0ubuntu1.16.04.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 143

Bug #1683965 reported by alperyilmaz
28
This bug affects 3 people
Affects Status Importance Assigned to Milestone
virtualbox (Ubuntu)
Fix Released
High
Unassigned
Xenial
Fix Released
High
Unassigned
Yakkety
In Progress
High
Unassigned
Zesty
Fix Released
High
Unassigned
virtualbox-ext-pack (Ubuntu)
Fix Released
High
Unassigned
Xenial
Fix Released
High
Unassigned
Yakkety
In Progress
High
Unassigned
Zesty
Fix Released
High
Unassigned
virtualbox-guest-additions-iso (Ubuntu)
Fix Released
High
Unassigned
Xenial
Fix Released
High
Unassigned
Yakkety
In Progress
High
Unassigned
Zesty
Fix Released
High
Unassigned

Bug Description

This has been introduced in 5.0.38 and 5.1.20 and leads to failures when using virtualbox-ext-pack with the official virtualbox clients.
Backporting the fixes to the stable Ubuntu versions fixes this issue.

Fix is upgrade xenial to 5.0.40 and yakkety/zesty to 5.1.22 (or 5.1.20, but 5.1.22 fixes two regressions in audio handling and postinst guest addition installation)

[Changelog]

 VirtualBox 5.0.40 (released 2017-04-28)

This is a maintenance release. The following items were fixed and/or added:

    VMM: fixed software virtualization on Solaris hosts (5.0.38 regression)
    Storage: fixed a potential hang under rare circumstances (bug #16677)
    Storage: fixed a potential crash under rare circumstances (asynchronous I/O disabled or during maintenance file operations like merging snapshots)
    Storage: fixed a potential crash under rare circumstances (no asynchronous I/O or during maintenance file operations like merging snapshots)
    Linux hosts: make the ALSA backend work again as well as Loading the GL libraries on certain hosts (5.0.38 regression; bugs #16667, #16693)

VirtualBox 5.0.38 (released 2017-04-18)

This is a maintenance release. The following items were fixed and/or added:

    GUI: don't crash on restoring defaults in the appliance import dialog
    several fixes

[SRU Template]
* virtualbox folks changed how ext-pack gets installed.
People using the custom .38 virtualbox from the website won't be able to install the ext pack

[Regression potential]
Changelog:
  * GUI: don't crash on restoring defaults in the appliance import dialog
  * several fixes

[Test case]
* Virtualbox and the ext pack should install without issues (and work)

I installed the latest updates (including kernel) in xenial-proposed and got this crash report.
The installation was stuck at "VirtualBox Personal Use and Evaluation License (PUEL)" step. The acceptance question (Do you agree to these license terms and conditions (y/n)?) does not show up and the process is stuck..

Release of Ubuntu: Ubuntu 16.04.2 LTS
Version of package: virtualbox-ext-pack: 5.0.36-0ubuntu1.16.04.2
What is expected to happen: The question will be asked and waited for an answer from user
What happened instead: The question didnt appear and the process was stuck

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: virtualbox-ext-pack 5.0.36-0ubuntu1.16.04.2
ProcVersionSignature: Ubuntu 4.8.0-46.49~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-46-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Wed Apr 19 01:31:08 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 143
InstallationDate: Installed on 2016-06-15 (307 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: virtualbox-ext-pack
Title: package virtualbox-ext-pack 5.0.36-0ubuntu1.16.04.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 143
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
alperyilmaz (alperyilmaz) wrote :
Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

please don't use virtualbox 5.0.38

Changed in virtualbox (Ubuntu):
importance: Undecided → High
Changed in virtualbox-ext-pack (Ubuntu):
importance: Undecided → High
Changed in virtualbox-guest-additions-iso (Ubuntu):
importance: Undecided → High
summary: - package virtualbox-ext-pack 5.0.36-0ubuntu1.16.04.2 failed to
+ [SRU] package virtualbox-ext-pack 5.0.36-0ubuntu1.16.04.2 failed to
install/upgrade: subprocess installed post-installation script returned
error exit status 143
description: updated
Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Please use my ppa:costamagnagianfranco/locutusofborg-ppa.
I tested the solution and it works

Changed in virtualbox (Ubuntu):
status: New → Fix Committed
Changed in virtualbox-ext-pack (Ubuntu):
status: New → Fix Committed
Changed in virtualbox-guest-additions-iso (Ubuntu):
status: New → Fix Committed
description: updated
Revision history for this message
Andy Whitcroft (apw) wrote : Please test proposed package

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox/5.0.40-dfsg-0ubuntu1.16.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in virtualbox (Ubuntu Xenial):
status: New → Fix Committed
tags: added: verification-needed
Changed in virtualbox-ext-pack (Ubuntu Xenial):
status: New → Fix Committed
Revision history for this message
Andy Whitcroft (apw) wrote :

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox-ext-pack into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox-ext-pack/5.0.40-0ubuntu1.16.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in virtualbox-guest-additions-iso (Ubuntu Xenial):
status: New → Fix Committed
Revision history for this message
Andy Whitcroft (apw) wrote :

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox-guest-additions-iso into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox-guest-additions-iso/5.0.40-0ubuntu1.16.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :
Download full text (12.2 KiB)

I would like to update also virtualbox 5.1 on yakkety/zesty, changelog is following:

 VirtualBox 5.1.22 (released 2017-04-28)

This is a maintenance release. The following items were fixed and/or added:

    VMM: fixed VERR_IEM_INSTR_NOT_IMPLEMENTED Guru Meditation under certain conditions (5.1 regression; mostly Mac OS X hosts; bugs #15693, #15801, #16274, #16569, #16663)
    VMM: fixed software virtualization on Solaris hosts (5.1.20 regression)
    Storage: fixed a potential hang under rare circumstances (bug #16677)
    Storage: fixed a potential crash under rare circumstances (asynchronous I/O disabled or during maintenance file operations like merging snapshots)
    Linux hosts: make the ALSA backend work again as well as loading the GL libraries on certain hosts (5.1.20 regression; bugs #16667, #16693)
    Linux Additions: fixed mount.vboxsf symlink problem (5.1.20 regression; bug #16670)

VirtualBox 5.1.20 (released 2017-04-18)

This is a maintenance release. The following items were fixed and/or added:

    GUI: don't check if the Extension Pack is up-to-date if the user is about to install a new Extension Pack (bug #16317)
    GUI: fixed a possible crash when switching a multi-monitor VM into full-screen or seamless mode
    GUI: fixed non-literal shortcuts if the keyboard is not captured (5.1.10 regression; Windows hosts only)
    GUI: several mini-toolbar fixes in full-screen / seamless mode (X11 hosts only)
    GUI: don't crash on restoring defaults in the appliance import dialog
    Windows Additions: another fix for automatic logins for Windows Vista and newer (bug #15904)
    ICH9: fix for Windows guests with a huge amount (>64G) of guest memory
    BIOS: fixed El Torito hard disk emulation geometry calculation (thanks Dwight Engen)

VirtualBox 5.1.18 (released 2017-03-15)

This is a maintenance release. The following items were fixed and/or added:

    Shared Folders: fixed case insensitive filename access (5.1.16 regression; Windows guests only; bug #16549)
    Shared Folders: fixed access to long pathes (5.1.16 regression; Windows guests only; bugs #14651, #16564)
    API: fixed snapshot handling of medium attachments and PCI device attachments (bug #16545)
    API: make 32-bit Windows guests in raw mode boot again if the ICH9 chipset is used (5.1.16 regression)
    VBoxBugReport: fixed VM log collection issue
    Linux hosts: fixed autostart service script (bug #14955)
    Windows Additions: fixed automatic logins for Windows Vista and newer (5.1.4 regression; bug #15904)

VirtualBox 5.1.16 (released 2017-03-08)

This is a maintenance release. The following items were fixed and/or added:

    VMM: don't access the MSR_IA32_SMM_MONITOR_CTL MSR if dual-monitor treatment is not available (KVM workaround, bug #14965)
    VMM: another fix for handling certain MSRs on ancient CPUs without VT-x support for MSR bitmaps
    VMM: fixed VERR_SSM_LOAD_CPUID_MISMATCH errors when restoring a saved state with SMP guests on hosts without the CPUID/HTT bit set (bug #16428)
    VMM: fixed a bug in call gate emulation
    VMM: FWAIT instruction fix
    VMM: fixed a sporadic guest hang under certain conditions
    GUI: hide the mini-toolb...

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Testing performed:
install virtualbox on my xenial machine
every VM started up correctly (windows xp, windows 8.1 and so on).

installed a yakkety VM
installed a zesty VM

enabled 3d acceleration and installed virtualbox, virtualbox-dkms virtualbox-guest-dkmx and virtualbox-guest-x11.
Inside the VM virtualbox started correctly, and new VM creation was working too.

Changed in virtualbox-guest-additions-iso (Ubuntu Zesty):
status: New → Fix Committed
Changed in virtualbox-guest-additions-iso (Ubuntu Yakkety):
status: New → Fix Committed
Changed in virtualbox-ext-pack (Ubuntu Yakkety):
status: New → Fix Committed
Changed in virtualbox-ext-pack (Ubuntu Zesty):
status: New → Fix Committed
Changed in virtualbox (Ubuntu Zesty):
status: New → Fix Committed
Changed in virtualbox (Ubuntu Yakkety):
status: New → Fix Committed
tags: added: verification-done
removed: verification-needed
Andy Whitcroft (apw)
tags: added: verification-done-xenial
Revision history for this message
Andy Whitcroft (apw) wrote :

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox into zesty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox/5.1.22-dfsg-0ubuntu1.17.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

tags: removed: verification-done
tags: added: verification-needed
Revision history for this message
Andy Whitcroft (apw) wrote : Proposed package upload rejected

An upload of virtualbox-ext-pack to zesty-proposed has been rejected from the upload queue for the following reason: "Version number is newer than that in arful will cause upgrade issues. Perhaps: 5.1.22-2~ubuntu0.17.04.1".

Revision history for this message
Andy Whitcroft (apw) wrote :

An upload of virtualbox-guest-additions-iso to zesty-proposed has been rejected from the upload queue for the following reason: "Version number is newer than that in arful will cause upgrade issues.".

description: updated
Revision history for this message
Andy Whitcroft (apw) wrote : Please test proposed package

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox-ext-pack into zesty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox-ext-pack/5.1.22-2~17.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Revision history for this message
Andy Whitcroft (apw) wrote :

Hello alperyilmaz, or anyone else affected,

Accepted virtualbox-guest-additions-iso into zesty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/virtualbox-guest-additions-iso/5.1.22-1~17.04.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed.Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Zesty is good!
(same testing, clean VM, create and install virtualbox-{host, guest} packages

tags: added: verification-done-zesty
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : [virtualbox-ext-pack/zesty] possible regression found

As a part of the Stable Release Updates quality process a search for Launchpad bug reports using the version of virtualbox-ext-pack from zesty-proposed was performed and bug 1688729 was found. Please investigate this bug report to ensure that a regression will not be created by this SRU. In the event that this is not a regression remove the "verification-failed" tag from this bug report and add the tag "bot-stop-nagging" to bug 1688729 (not this bug). Thanks!

tags: added: verification-failed
tags: removed: verification-failed
Mathew Hodson (mhodson)
Changed in virtualbox (Ubuntu Xenial):
importance: Undecided → High
Mathew Hodson (mhodson)
Changed in virtualbox (Ubuntu Yakkety):
importance: Undecided → High
Changed in virtualbox (Ubuntu Zesty):
importance: Undecided → High
Changed in virtualbox-ext-pack (Ubuntu Xenial):
importance: Undecided → High
Changed in virtualbox-ext-pack (Ubuntu Yakkety):
importance: Undecided → High
Changed in virtualbox-ext-pack (Ubuntu Zesty):
importance: Undecided → High
Mathew Hodson (mhodson)
Changed in virtualbox-guest-additions-iso (Ubuntu Xenial):
importance: Undecided → High
Changed in virtualbox-guest-additions-iso (Ubuntu Yakkety):
importance: Undecided → High
Changed in virtualbox-guest-additions-iso (Ubuntu Zesty):
importance: Undecided → High
Changed in virtualbox (Ubuntu Yakkety):
status: Fix Committed → In Progress
Changed in virtualbox-ext-pack (Ubuntu Yakkety):
status: Fix Committed → In Progress
Changed in virtualbox-guest-additions-iso (Ubuntu Yakkety):
status: Fix Committed → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox-guest-additions-iso - 5.0.40-0ubuntu1.16.04.1

---------------
virtualbox-guest-additions-iso (5.0.40-0ubuntu1.16.04.1) xenial; urgency=medium

  * Update to the latest minor release for xenial (LP: #1683965)
    - bring new fixes from Debian packaging (5.1.22)
      - Update copyright and watch files
      - Update get-orig-source.sh script

 -- Gianfranco Costamagna <email address hidden> Thu, 20 Apr 2017 09:08:54 +0200

Changed in virtualbox-guest-additions-iso (Ubuntu Xenial):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox-ext-pack - 5.0.40-0ubuntu1.16.04.1

---------------
virtualbox-ext-pack (5.0.40-0ubuntu1.16.04.1) xenial; urgency=medium

  * Update to the latest minor release for xenial (LP: #1683965)
    - bring new fixes from Debian packaging (5.1.22)
      - Add accept-license keyword (needed since 5.0.38)
      - Enforce the same virtualbox version being installed
      - Update translations
      - update copyright and watch files.

 -- Gianfranco Costamagna <email address hidden> Thu, 20 Apr 2017 08:56:16 +0200

Changed in virtualbox-ext-pack (Ubuntu Xenial):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox - 5.0.40-dfsg-0ubuntu1.16.04.1

---------------
virtualbox (5.0.40-dfsg-0ubuntu1.16.04.1) xenial; urgency=medium

  * Update to the latest minor release for xenial (LP: #1683965)
    - drop changeset_63850.patch: upstream

 -- Gianfranco Costamagna <email address hidden> Thu, 20 Apr 2017 08:58:05 +0200

Changed in virtualbox (Ubuntu Xenial):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox - 5.1.22-dfsg-0ubuntu1.17.04.1

---------------
virtualbox (5.1.22-dfsg-0ubuntu1.17.04.1) zesty; urgency=medium

  * Update to the latest minor release for zesty (LP: #1683965)

 -- Gianfranco Costamagna <email address hidden> Wed, 03 May 2017 17:04:02 +0200

Changed in virtualbox (Ubuntu Zesty):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox-ext-pack - 5.1.22-2~17.04.1

---------------
virtualbox-ext-pack (5.1.22-2~17.04.1) zesty; urgency=medium

   * Update to the latest minor release for zesty (LP: #1683965)

 -- Gianfranco Costamagna <email address hidden> Wed, 03 May 2017 17:05:00 +0200

Changed in virtualbox-ext-pack (Ubuntu Zesty):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox-guest-additions-iso - 5.1.22-1~17.04.1

---------------
virtualbox-guest-additions-iso (5.1.22-1~17.04.1) zesty; urgency=medium

  * Update to the latest minor release for zesty (LP: #1683965)

 -- Gianfranco Costamagna <email address hidden> Wed, 03 May 2017 17:05:12 +0200

Changed in virtualbox-guest-additions-iso (Ubuntu Zesty):
status: Fix Committed → Fix Released
Changed in virtualbox (Ubuntu):
status: Fix Committed → Fix Released
Changed in virtualbox-ext-pack (Ubuntu):
status: Fix Committed → Fix Released
Changed in virtualbox-guest-additions-iso (Ubuntu):
status: Fix Committed → Fix Released
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