Subiquity device probing failing on Marvell ThunderX2 server

Bug #1848081 reported by Andrew Cloke
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
Fix Released
Undecided
Unassigned

Bug Description

Attempting to install Eoan "Final" daily-live ISO on Marvell ThunderX2 server via vDVD, I get the following:

  Unfortunately probing for devices to install to failed. Please report a bug
  on Launchpad, and if possible include the contents of the /var/log/installer
  directory.

Tarball of /var/log/installer attached (apologies if some of the ASCII formatting is weird, it was truly a pain to extract :-)

Tags: iso-testing
Revision history for this message
Andrew Cloke (andrew-cloke) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1848081

tags: added: iso-testing
Revision history for this message
Michael Hudson-Doyle (mwhudson) wrote :

This is fixed in the stable/ubuntu-19.10 channel now. If you boot an eoan daily (up to and including 20191014, the next one will contain the fix), it will offer to update you to 19.10.2 which should then be able to complete the install.

Changed in subiquity:
status: New → Fix Committed
Revision history for this message
Andrew Cloke (andrew-cloke) wrote :

Thanks Michael, but I attempted an installation again with the 20191014 daily-live ISO. It prompted to use the updated installer, which I accept. It appeared to download the installer, but after a few steps, I still ended up with the message:

  "Unfortunately probing for devices to install to failed. Please report a bug
  on Launchpad, and if possible include the contents of the /var/log/installer
  directory."

I'll drop to a shell and gather the /var/log/installer files and attach shortly.

Revision history for this message
Andrew Cloke (andrew-cloke) wrote :
Revision history for this message
Andrew Cloke (andrew-cloke) wrote :
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Andrew Cloke (andrew-cloke) wrote :

The latest issue appears to be related to bug #1848182 and be caused by installation via an ipmi console sol.

Revision history for this message
Brian Murray (brian-murray) wrote :

This seems fixed based off this comment:

https://bugs.launchpad.net/subiquity/+bug/1848182/comments/6

Revision history for this message
Andreas Hasenack (ahasenack) wrote :

On 20191015 I can't tell because of bug #1848190. The installer crashes right after the partitioning screen.

Revision history for this message
Andrew Cloke (andrew-cloke) wrote :

Happy to confirm that this issue is resolved with the latest daily-live (http://cdimage.ubuntu.com/ubuntu-server/daily-live/20191015.1/eoan-live-server-arm64.iso) on the ThunderX2 system (helo).

Changed in subiquity:
status: Fix Committed → Fix Released
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