Software Updater crash - fails to update

Bug #1909607 reported by Leó Kolbeinsson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

After installation and reboot of Ubuntu Hirsute 29.12.2020 daily ISO http://cdimage.ubuntu.com/daily-live/20201229/hirsute-desktop-amd64.iso

running "Software Updater" results in error message "The application Software Updater has closed unexpectedly" and then a dialog box appears with the message "problem already known...This problem already
 reported in the bug report displayed in the web browser. (see attached screenshot).

However browser was open at the moment and no addition info was displayed.

Tested on Acer Aspire E3-111 running in UEFI + secure boot mode.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: update-manager 1:21.04.2
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu55
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 29 19:43:16 2020
GsettingsChanges:
 b'com.ubuntu.update-manager' b'window-width' b'645'
 b'com.ubuntu.update-manager' b'launch-count' b'1'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1609270141'
InstallationDate: Installed on 2020-12-29 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201229)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leó Kolbeinsson (leok) wrote :
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Ran another test - this time in VirtualBox on another machine - InWin BL641 i5-10400,32GB,Intel UHD Graphics 630,Ethernet,Intel 660p 512GB M.2 NVMe hd with the same result.

My test results on QA tracker web site :
http://iso.qa.ubuntu.com/qatracker/milestones/419/builds/224792/testcases/1300/results

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1909607

tags: added: iso-testing
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