Ubuntu
kdebase package

Konqueror fails to load gmail in standard view; the Window is left blank.

Bug #256039 reported by H.i.M
26
Affects Status Importance Assigned to Milestone
KDE Base
Unknown
Medium
kdebase (Ubuntu)
Invalid
Medium
Unassigned
kubuntu-default-settings (Ubuntu)
Fix Released
Medium
Harald Sitter

Bug Description

After login Konqueror tries to load gmail.
When the blue progressbar is full and all images are loaded (status-bar), the window shows nothing.

A short foto-story...

Revision history for this message
In , Joe Kowalski (joekowalski) wrote :

Version: (using KDE KDE 3.5.8)
Installed from: Gentoo Packages
Compiler: gcc 4.1.2
OS: Linux

Google has released a new version of Gmail that has an overhauled javascript codebase. This new code doesn't work in konqueror. It shows the "Loading" word and then konq gets stuck. This may not be visible to everyone yet as the new version hasn't been rolled out to all servers yet.

Revision history for this message
In , Joe Kowalski (joekowalski) wrote :

A work around for the time being is to force gmail to use the old code with the url mail.google.com/mail/?ui=1 . Note the "?ui=1" at the end of the url. This work around probably won't be available forever though since it's likely that google will drop this option.

Revision history for this message
In , Kde-v (kde-v) wrote :

Also you can spoof as "Firefox 1.0". Only newer version of Firefox are supported by the new interface

Revision history for this message
In , Javierjc1982 (javierjc1982) wrote :

Same here. Kubuntu 7.10 with KDE 4.0.1

If you go to http://mail.google.com/mail?nocheckbrowser

Revision history for this message
In , Rafael F. (rfcompte) wrote :

The new version of Gmail is unusable with Konqueror in Kubuntu Hardy (3.5.9). "Browser not supported" Forcing Google to ignore browser isn't useful since it doesn't really work. It freezes and misbehaves. An easy workaround is to use the old version. But as Joe said above, Google will drop that option any time

Revision history for this message
H.i.M (hir-i-mogul-gmail) wrote :
Revision history for this message
H.i.M (hir-i-mogul-gmail) wrote :
Revision history for this message
H.i.M (hir-i-mogul-gmail) wrote :
Revision history for this message
H.i.M (hir-i-mogul-gmail) wrote :
Revision history for this message
H.i.M (hir-i-mogul-gmail) wrote :

Kubuntu 8.04.1

friedrich@linsmann:~$ konqueror -v
Qt: 4.4.0
KDE: 4.1.00 (KDE 4.1.0)
Konqueror: 4.1.00 (KDE 4.1.0)

Revision history for this message
Jonathan Thomas (echidnaman) wrote :

We're dropping the -kde4 suffixes for packages in Intrepid, so changing accordingly here.

Revision history for this message
svk (serg-kr) wrote :

Can confirm this here too.

$ konqueror -v
Qt: 4.4.1
KDE: 4.1.00 (KDE 4.1.0)
Konqueror: 4.1.00 (KDE 4.1.0)

Revision history for this message
Ramakrishnan G (rameshg87) (rameshg87) wrote :

Gmail loads for me if I give the browser Identification as Mozilla 1.7 (for Konqueror 4.0.3). The gmail chat is not working and I cannot empty the trash or spam messages. More problems in browsing through gmail. But I think it is ok for me..

Revision history for this message
In , 4-jay (4-jay) wrote :

KDE 4.1.1 here, with both Intrepid and Hardy, Gmail STILL doesn't work on either.

Jonathan Thomas (echidnaman)
Changed in kdebase:
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Andreas Moog (ampelbein) wrote :

Re-adding the upstream bugwatch.

Changed in kdebase:
status: Confirmed → Triaged
Bug Watch Updater (bug-watch-updater)
Changed in kdebase:
status: Unknown → Confirmed
Revision history for this message
Harald Sitter (apachelogger) wrote :

Making Konqueror not identify as Firefox should make GMail use the HTML interface, it is less fancy but it works at least.

Changed in kubuntu-default-settings:
assignee: nobody → apachelogger
importance: Undecided → Medium
status: New → In Progress
Revision history for this message
Harald Sitter (apachelogger) wrote :

Invalid for kdebase as the default Konqueror renders the HTML interface just fine.

Changed in kdebase:
status: Triaged → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package kubuntu-default-settings - 1:8.10-6

---------------
kubuntu-default-settings (1:8.10-6) intrepid; urgency=low

  [ Harald Sitter ]
  * Make Konqueror not identify as firefox, so that GMail directs to the HTML
    interface, which can be rendered properly. (LP: #256039, #178827)
  * Initialise Java properly. (LP: #138736)

  [ Jonathan Riddell ]
  * Turn on cover switcher in kwinrc

 -- Harald Sitter <email address hidden> Fri, 19 Sep 2008 15:46:51 +0200

Changed in kubuntu-default-settings:
status: In Progress → Fix Released
Revision history for this message
In , Doug Holland (meldroc) wrote :

Tested with 4.2 RC1 - still does not work correctly with newest, coolest Gmail. I have to go to Browser Identification and tell Konqueror to lie and tell Gmail the browser is Mozilla 1.7.3 to get the older Gmail interface that works.

Revision history for this message
In , Doug Holland (meldroc) wrote :

Oh, and you can reproduce all the problems with the newest Gmail by going to Browser Identification and telling Konqueror to lie and tell Google we're using Firefox 2.0.0.8.

Bug Watch Updater (bug-watch-updater)
Changed in kdebase:
importance: Unknown → Medium
Revision history for this message
In , Justin Zobel (justin-zobel) wrote :

Thank you for the bug report.

As this report hasn't seen any changes in 10 years or more, we ask if you can please confirm that the issue still persists.

If this bug is no longer persisting or relevant please change the status to resolved.

Bug Watch Updater (bug-watch-updater)
Changed in kde-baseapps:
status: Confirmed → Unknown
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