WARNING: synaptics was reset on resume, see synaptics_resume_reset if you have trouble on resume

Bug #330606 reported by Սահակ
40
This bug affects 2 people
Affects Status Importance Assigned to Milestone
kerneloops (Ubuntu)
Won't Fix
Undecided
Pete Graner
linux (Ubuntu)
Fix Released
Medium
Andy Whitcroft

Bug Description

i am getting kernel oopses after upgrading Ubuntu 9.04 to kernel-2.6.28-8

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
DistroRelease: Ubuntu 9.04
Failure: oops
Package: linux-image-2.6.28-8-generic 2.6.28-8.22
ProcCmdLine: User Name=UUID=eeaa65d5-0a70-4356-83b2-1a3a76a7b459 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.28-8.22-generic
SourcePackage: linux
Title: WARNING: synaptics was reset on resume, see synaptics_resume_reset if you have trouble on resume

Revision history for this message
Սահակ (petrosyan) wrote :
Revision history for this message
Alan Jenkins (aj504) wrote :

Hmm, I looked at OopsText.txt and it doesn't look like like an Oops. You just have one line with WARNING on it - an Oops should include 10s of lines telling you where the error happened.

So I think this is a false positive. apport / kerneloops probably need fixing to recognize this.

Andy Whitcroft (apw)
Changed in linux (Ubuntu):
assignee: nobody → apw
status: New → In Progress
Revision history for this message
Pete Graner (pgraner) wrote :

This is not a bub in the kernel oops package. Closing the kerneloops task.

Changed in kerneloops:
assignee: nobody → pgraner
status: New → Won't Fix
Revision history for this message
Andy Whitcroft (apw) wrote :

Yep. The patch which introduced this warning has been upstreamed in a different form. It is probabally logical to revert our version of this fix and pull out the upstream version. Will check into it.

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Stump.J.Xu (stumpxu) wrote :

Linux mok 2.6.28-11-generic #36-Ubuntu SMP Fri Mar 20 19:51:24 UTC 2009 x86_64 GNU/Linux

Revision history for this message
taiebot65 (taiebot65) wrote :

I ve attached my apport report to Bug #346389

Revision history for this message
Andy Whitcroft (apw) wrote :

The safest course of action given the lateness in the cycle is to tone down the warning for Jaunty and revert to upstream in Karmic. Will sort out patches to do this and push them to the kernel-team.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 2.6.28-11.37

---------------
linux (2.6.28-11.37) jaunty; urgency=low

  [ Alex Deucher ]

  * SAUCE: radeon: add some new pci ids
    - LP: #334101

  [ Amit Kucheria ]

  * Updating configs - rip out orion5x and mv78xx0 flavours

  [ Andy Whitcroft ]

  * SAUCE: tone down the synaptics warning to avoid triggering kerneloops
    - LP: #330606

  [ Upstream Kernel Changes ]

  * ext4: fix header check in ext4_ext_search_right() for deep extent
    trees.
    - LP: #346194
  * eCryptfs: NULL crypt_stat dereference during lookup
    - LP: #345766
  * eCryptfs: Allocate a variable number of pages for file headers
    (CVE-2009-0787)
    - LP: #345544

 -- Tim Gardner <email address hidden> Mon, 23 Mar 2009 09:24:32 -0600

Changed in linux:
status: In Progress → Fix Released
Revision history for this message
Pablo Estigarribia (pablodav) wrote :

This message still appears on my laptop MSI PR200 "synaptics was reset on resume, see synaptics_resume_reset if you have trouble on" Then keyboard and touchpad does not repond for some time and start working after some minutes itself, only USB Mouse works while keyboard is "freeze".

with linux-image 2.6.28-11.42 in Jaunty

Do I have to open a new bug?

Revision history for this message
Ralf (ralf-kaestner) wrote :

I also still have this issue on latest jaunty kernel:

Linux ubox 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 i686 GNU/Linux

Jul 14 09:15:29 ubox kernel: [73958.327349] synaptics was reset on resume, see synaptics_resume_reset if you have trouble on resume
Jul 14 09:15:30 ubox bonobo-activation-server (rkaestner-23010): could not associate with desktop session: Failed to connect to socket /tmp/dbus-S47BEIHVcw: Connection refused
Jul 14 09:15:31 ubox kernel: [73960.247366] synaptics was reset on resume, see synaptics_resume_reset if you have trouble on resume
Jul 14 09:15:41 ubox pulseaudio[23311]: pid.c: Stale PID file, overwriting.

Revision history for this message
Ralf (ralf-kaestner) wrote :

looks like I fixed it by creating a file /etc/modprobe.d/psmouse.conf with the line:

options psmouse synaptics_resume_reset=N

to turn of the resetting behavior. This must be followed by rebuild of the initrd and a reboot

sudo update-initramfs -u

Revision history for this message
josh l. (jolondon) wrote :

I still have this problem and Ralf's fix did not help.

Revision history for this message
JB (hellonurse123) wrote :

OK, I hope this helps someone who comes back to this bug...mostly because each person who is helped by this will make me feel less stupid. :)

Anyway, if you're having this problem on an Acer Aspire One, and the modprobe.d info from Ralf doesn't help, try hitting "Fn-F7" (ie, hold down the "Fn" key and press "F7". It's a key combination that toggles the touchpad, and I guess it gets saved to the Aspire's NVRAM or something because it definitely survives reboots/shutdowns.

Watch out! It's right next to the mute ("Fn-F8" :p).

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