Evolution mail dont save password keeps asking

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What sort of account do you use?

 This will help us to find and resolve the problem.

I get this also.... but if I shut down and reboot entirely the problem goes away for a time. I'm not convinced that this isn't a SECURITY ISSUE.
I can go for days without problems ... then this 'loss of passwords' re-appears.

Within minutes of me enterring the passwords to re-instate my email accounts (I have multiple accounts) there is a flurry of spam generated from my hijacked accounts.

I don't believe this is a 'bug' (per se) .. it has mucjh more the characteristics of a SECURITY BREACH that someone has learned to exploit and requires fixing with a much higher profile than presently assigned.

Hi,

It's over a couple a weeks I have this bug (or the more ancient [#245589]) too.
Since I have many mail accounts (pop and imap) in evolution, with all different passwords which I don't all remember, it's getting really a pain to re-enter them several times a day ...

I got the impression that any network problem (client or server side) causes evolution to pop up for password on any account it was about to check.
If you cancel the dialog, the password is like invalidated until you actually re-enter it.

I'm running evolution 2.26.1 with Ubuntu 9.04.

I just reinstalled Evolution (using the reinstall option in Synaptic Package Manager in Ubuntu) and it seems to have fixed the problem (fingers crossed).

I am also having this problem. It occurs when launching Evolution from startup or when closing and reopening Evolution.

Reinstalling Evolution did not solve the problem. Reinstalling Ubuntu (fresh install) did not solve the problem.

This does not seem to be related with the default keyring password prompt...and it is present in there as well.

Password is set to remember. [edit] [preferences] [edit] {receiving e-mail} (checked to remember) {sending e-mail} (checked to remember).

At times I can enter the password and it works...at other times I can enter it and it pops up a secondary error message which I have seen no mention of anywhere.

After entering password the following message is displayed;

Unable to connect to POP server pop.yourmailserver.net.
Error sending password: -ERR [IN-USE] account is locked by another session for maintenance, try again.
Please enter the POP password for
<email address hidden> on host pop.yourmailserver.net

In this dialog box, you can enter your password. There is a check box (Remember this password), which is checked then Cancel and OK.

Now, I substituted "yourmailserver" and "<email address hidden>" for obvious reasons. It has my actual address and domain.

You can enter it all day long and it won't work.

I've tried resetting the password. I've checked and unchecked "remember password" to no avail.

This only seemed to crop up with the latest release of Ubuntu in my case.

Any suggestions, work arounds or fixes yet? It's obvious that I'm not the only one.

Thanks,

Phil

I stated earlier that reinstalling Evolution fixed it for me.
It seemed to, for a while, but now the problem is back.
I'm beginning to get the impression we are on our own with this one!

- @ Paul -

I totally agree with you being on our own.

I too have reinstalled, I've made sure the password was in the keyring, I've changed settings...nothing. It's annoying to no end.

Every time Evolution goes out to check for mail it prompts for the password. I put it in...sometimes it works - other times I get the message:

Unable to connect to POP server pop.yourmailserver.net.
Error sending password: -ERR [IN-USE] account is locked by another session for maintenance, try again.

I didn't have this problem when I installed the Intrepid/Ibex version - it just worked. I'm tempted to go back just to see if it works.

@godfrey Well, not long before 9.1 comes out. If it still happens in that then I'm going back to Windows. I'm a great fan of Ubuntu but we run a business and have beter things to do that keep typing passwords for five email accounts - unless anyone knows of a decent Outlook type mail client that is reliable that will happily import emails from Evolution?

The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

The bug doesn't happen to everybody for the record but there is a known case of password flushed after errors

Um, all I can say is I installed Thunderbird and migrated all my mail over from Evolution by copying files across.
A day later I tried Evolution again out of curiosity (and continued using it). It has not asked for a single password since.

I don't know if installing and setting uip accounts on Thunderbird has changed much, but I installed Thunderbird on 20th, tried Evolution on 21st and it's never asked for a password since, so that's 4 days (and counting).
Fingers crossed!

Paul.

Oh, just for the record, I left Thunderbird installed, just in case :)

Best of luck Paul, I hope it's fixed for you.

I installed 8.03 LTS on another machine but have yet to setup Evolution.

Not sure if I mentioned previously, but I did not have this problem with 8.10 Intrepid / Ibex.

I just started having this problem. For me it started after setting up a new router with pfSense. Before that, no issues.

- @ Paul -

I installed the 9.10 distro last night...setup Evolution 2.28.1 - worked for a few hours and has resorted back to asking for the password every now and then.

Johnvan mentioned that this problem started after the installation of a new router. So for the record, I'm running a Linksys WRT54G v.6 with the latest firmware. I'm going to poke around in the router for a bit and see if anything jumps out at me.

Phil

Hello Godfrey,

Did you upgrade to 9.10 or do a fresh install? I tried an upgrade, which didn't work out too great, so I backed up emails and settings from Evolution and did a clean install. No problems with Evolution as of yet.

Johnvan did say it was after setting up the router with pfSense. Like I said earlier though (before installing 9.10), I installed Thunderbird and transfered everything over to that, then tried Evolution again and the problem seemed to have gone.

- @ Paul -

I did the upgrade first - that sucked...then I did a fresh install. I haven't tried Thunderbird yet.

I also did some digging around regarding this problem. It seems to be directly connected with the gnome keyring. There were a bunch of people who were having (or still are having) this problem in OpenSUSE a few years back on both the KDE and Gnome platform.

It seems that if we can get the key manager to not handle the password things might actually work.

I tried this..... I've substituted my actual email address with "myemailaddress" so a spam bot doesn't pick it up. If you do a trace, you might need to change your PID number as it may be different than mine.

Not that any of this helps me because I don't understand any of it... but here it is.

root@X61:/home/phil# gnome-keyring-daemon

GNOME_KEYRING_SOCKET=/tmp/keyring-2RyO07/socket
SSH_AUTH_SOCK=/tmp/keyring-2RyO07/socket.ssh
GNOME_KEYRING_PID=7883

root@X61:/home/phil# export GNOME_KEYRING_PID=7883

root@X61:/home/phil# evolution

** (evolution:7888): DEBUG: mailto URL command: evolution %s
** (evolution:7888): DEBUG: mailto URL program: evolution

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed
** (evolution:7888): DEBUG: New account: <email address hidden> (pop://myemailaddress%<email address hidden>/)
** (evolution:7888): DEBUG: Number of email accounts: 1
** (evolution:7888): DEBUG: EI: SHELL STARTUP

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed

** (evolution:7888): CRITICAL **: atk_object_set_name: assertion `name != NULL' failed
e-data-server-ui-Message: Key file does not have key 'pop:__myemailaddress%<email address hidden>net_'
e-data-server-ui-Message: Key file does not have key 'pop:__myemailaddress%<email address hidden>net_'
e-data-server-ui-Message: Key file does not have key 'pop:__myemailaddress%<email address hidden>net_'
e-data-server-ui-Message: Key file does not have key 'pop:__myemailaddress%<email address hidden>...

I came across this

http://davestechsupport.com/blog/2009/01/16/how-to-remove-ubuntus-password-keyring/

which babbles on about the computer asking for a password to unlock the keyring when it started up. Not quite what we have been experiencing, but it is still related to passwords and the keyring. Any way, it tells you how to delete the keyring and then goes on to tell you to restart and when asked for a password for the keyring to leave it blank.
I can remember that I left the password blank with the fresh install of 9.10, which still isn't asking for passwords (yet).

If this doesn't work couldn't you just uninstall the keyring?

Have been having this bug on Jaunty, and keep having it on Karmic. Following Sebastien Bacher's comment #11, filed a bug upstream here https://bugzilla.gnome.org/show_bug.cgi?id=603855. Anyone still experiencing this issue, please add any useful information there.

Thank you for sending the bug to GNOME

I've noticed that this does not happen -ever- with IMAP. Only POP mail.

I haven't used POP for 7 months now and the problems are gone.

bug from 2009. Version not more supported.
change status to invalid.