Bugzilla3 installation crashed (installed via Synaptic)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
bugzilla (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: bugzilla
Ubuntu Release: 9.04
Bugzilla: 3.2.0.1-1
Expectations: Welll.....I suppose the installation and configuration of Bugzilla without error.
What happened: According to the apt log the subprocess post-installation script returned an error and exited (status 1). It looks like it failed to compare the 'localconfig' file and to move the 'params' file.
From /var/log/
===================
Create new /etc/bugzilla3/
cmp: /etc/bugzilla3/
`/etc/bugzilla3
Running checksetup.pl with answer file
Please modify the /usr/share/
mv: cannot stat `/etc/bugzilla3
dpkg: error processing bugzilla3 (--configure):
subprocess post-installation script returned error exit status 1
Setting up bugzilla3-doc (3.2.0.1-1) ...
===================
The installation continued and ran the 'checksetup.pl', which produced the following:
=======
run-parts --exit-on-error --lsbsysinit /usr/share/
`/var/lib/
`/var/lib/
`/var/lib/
removed directory: `/var/lib/
removed directory: `/var/lib/
removed directory: `/var/lib/
removed directory: `/var/lib/
* This is Bugzilla 3.2.0.1-1 on perl 5.10.0
* Running on Linux 2.6.28-13-generic #44-Ubuntu SMP Tue Jun 2 07:57:31 UTC 2009
Checking perl modules...
Checking for CGI.pm (v3.33) ok: found v3.42
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.2501
Checking for DBI (v1.41) ok: found v1.607
Checking for Template-Toolkit (v2.15) ok: found v2.20
Checking for Email-Send (v2.00) ok: found v2.194
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.008
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.39
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) not found
Checking for GDTextUtil (any) not found
Checking for GDGraph (any) not found
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) not found
Checking for libwww-perl (any) ok: found v5.819
Checking for PatchReader (v0.9.4) not found
Checking for PerlMagick (any) ok: found v6.4.5
Checking for perl-ldap (any) not found
Checking for Authen-SASL (any) not found
Checking for RadiusPerl (any) not found
Checking for SOAP-Lite (any) not found
Checking for HTML-Parser (v3.40) ok: found v3.59
Checking for HTML-Scrubber (any) not found
Checking for Email-MIME-
Checking for Email-Reply (any) not found
Checking for mod_perl (v1.999022) not found
*******
* OPTIONAL MODULES *
*******
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
*******
*******
* MODULE NAME * ENABLES FEATURE(S) *
*******
* Template-GD * Graphical Reports *
* GDTextUtil * Graphical Reports *
* GDGraph * Graphical Reports *
* MIME-tools * Move Bugs Between Installations *
* PatchReader * Patch Viewer *
* perl-ldap * LDAP Authentication *
* Authen-SASL * SMTP Authentication *
* RadiusPerl * RADIUS Authentication *
* SOAP-Lite * XML-RPC Interface *
* HTML-Scrubber * More HTML in Product/Group Descriptions *
* Email-MIME-
* Email-Reply * Inbound Email *
* mod_perl * mod_perl *
*******
COMMANDS TO INSTALL:
Template-GD: /usr/bin/perl install-module.pl Template:
GDTextUtil: apt-get install libgd-gd2-perl
GDGraph: apt-get install libgd-gd2-perl
MIME-tools: apt-get install libmime-tools-perl
PatchReader: /usr/bin/perl install-module.pl PatchReader
perl-ldap: apt-get install libnet-ldap-perl
Authen-SASL: /usr/bin/perl install-module.pl Authen::SASL
RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
SOAP-Lite: apt-get install libsoap-lite-perl
HTML-Scrubber: apt-get install libhtml-
Email-MIME-
Email-Reply: /usr/bin/perl install-module.pl Email::Reply
mod_perl: apt-get install libapache2-
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
Reading /etc/bugzilla3/
OPTIONAL NOTE: If you want to be able to use the 'difference between two
patches' feature of Bugzilla (which requires the PatchReader Perl module
as well), you should install patchutils from:
http://
Checking for DBD-mysql (v4.00) ok: found v4.008
Checking for MySQL (v4.1.2) ok: found v5.0.75-0ubuntu10.2
Creating skins/contrib directory...
Creating skins/custom directory...
Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...
Now that you have installed Bugzilla, you should visit the
'Parameters' page (linked in the footer of the Administrator
account) to ensure it is set up as you wish - this includes
setting the 'urlbase' option to the correct URL.
run-parts --exit-on-error --lsbsysinit /usr/share/
=======
I attempted to install the outstanding Perl packages but this resulted in the following error (which may be related to the initial error above):
fonzapori@
Can't open perl script "install-
I hope you can help?
Fonzapori
ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 9.04
ErrorMessage: subprocess post-installation script returned error exit status 1
Package: bugzilla3 3.2.0.1-1
PackageArchitec
SourcePackage: bugzilla
Title: package bugzilla3 3.2.0.1-1 failed to install/upgrade: subprocess post-installation script returned error exit status 1
Uname: Linux 2.6.28-13-generic i686
Pending for 3.2.4.0-3