[Karmic] HDA Intel: sound messed up after a while (cracks, rings, no other audio possible)

Bug #443293 reported by Loïc Martin
60
This bug affects 12 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since about 3 days ago, after a certain period of time of using the audio output (whatever the program, either totem, vlc, flash, and whether with a single user connected since boot or with a second user session opened) the audio changes abruptly to a mix of cracks and rings (listen to the attached audio output). Nothing seems to correct the problem, even though it seems possible to get the audio back to normal by closing all audio applications for a little while (less than 30 seconds AFAICT), including Firefox when there's a flash video on pause, and trying again (if a second user is connected, same story, even this user audio apps need to be shut down).

The computer has an ICH10 Intel controller (GB EP-45 DS4). The computer is also affected by bug #433654, but the problem reported here wasn't there before (using Karmic since Alpha 4) and appears even if only one user is connected after boot.

I've left Totem open with the problem while reporting the bug with ubuntu-bug. Computer has all updates, and was just booted 20 min ago, with Totem playing audio for about the same time before the problem occurred, and a single user logged in.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: t3g 2059 F.... pulseaudio
 /dev/snd/pcmC0D0p: t3g 2059 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xea300000 irq 22'
   Mixer name : 'Realtek ALC889A'
   Components : 'HDA:10ec0885,1458a002,00100101'
   Controls : 38
   Simple ctrls : 21
Date: Mon Oct 5 19:03:43 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu4
PackageArchitecture: all
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-11-generic i686

Revision history for this message
Loïc Martin (loic-martin3) wrote :
summary: - [Karmic] sound messed up after a while (cracks, rings, no other audio
- possible)
+ [Karmic] HDA Intel: sound messed up after a while (cracks, rings, no
+ other audio possible)
description: updated
Revision history for this message
Lapoz (lapause) wrote :

I got the exact same issue on my Cleva M720 laptop no matter what I try.
My system is up to date (alsa 1.0.21, and I just upgraded my kernel to 2.6.31-16-generic).

I got those lines in user.log, don't know if that's relevant but it seems to me it occured just when sound got crazy :
Dec 5 15:12:18 laptoz pulseaudio[1755]: alsa-sink.c: Disabling timer-based scheduling because high-resolution timers are not available from the kernel.
Dec 5 15:12:18 laptoz pulseaudio[1755]: alsa-source.c: Disabling timer-based scheduling because high-resolution timers are not available from the kernel.
Dec 5 15:12:18 laptoz pulseaudio[1755]: alsa-sink.c: ALSA nous a réveillé pour lire de nouvelles données à partir du périphérique, mais il n'y avait en fait rien à écrire !
Dec 5 15:12:18 laptoz pulseaudio[1755]: alsa-sink.c: Il s'agit très probablement d'un bogue dans le pilote ALSA « snd_hda_intel ». Veuillez rapporter ce problème aux développeurs d'ALSA.Nous avons été réveillés avec le jeu POLLOUT -- cependant un snd_pcm_avail() ultérieur a retourné 0 ou une autre valeur < min_avail.

Revision history for this message
Lapoz (lapause) wrote :

I add my config info as attachment Config-Lapoz.txt, with the results of those commands :
$ cat /proc/asound/cards
$ lshw -C sound
$ ls -lart /dev/snd
$ lspci -nn | grep Audio
$ lsmod | grep snd

Revision history for this message
Matt Lawlor (mflawlor) wrote :

I have the same issue on a dell E1705 laptop. I have modified my /etc/pulse/default.pa and /etc/modprobe.d/alsa-base.conf files as mentioned in http://ubuntuforums.org/showthread.php?t=1305889, which improved the audio somewhat. However, I still have this issue. I have attached my configuration and the modified config files.

tags: added: regression-release
removed: regression-potential
Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Loïc,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 443293

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-mic
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote :

i can reproduce this bug on my system
i got lucid with fresh updates and linux 2.6.33

i audio is totally broken after changing volume, i can hear just ringing, cracking....if it fails.

my syslog has no info, so i don't know how i can support you with more data,
ask, ask, ask;)

tags: added: apport-collected
Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: c 3834 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfdff8000 irq 26'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,12970000,00100101'
   Controls : 23
   Simple ctrls : 14
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
Tags: lucid
Uname: Linux 2.6.33-020633-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : AlsaDevices.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : BootDmesg.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : CurrentDmesg.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : Dependencies.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : PciMultimedia.txt

apport information

Revision history for this message
c. mehlis (mehlis-deactivatedaccount) wrote : ProcCpuinfo.txt

apport information

Changed in alsa-driver (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 443293] Re: [Karmic] HDA Intel: sound messed up after a while (cracks, rings, no other audio possible)

On Tue, Mar 30, 2010 at 11:08 AM, christian mehlis wrote:
> i audio is totally broken after changing volume, i can hear just
> ringing, cracking....if it fails.

Please submit a new bug using ubuntu-bug alsa-base. Your hardware
needs the position_fix=1 quirk.

Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Nick Retallack (nickretallack) wrote :

I have the same problem. I'm running Precise Pangolin on a Macbook Air. After a while, the audio is just crackles. Flash videos play super fast when this is happening.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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