unable to mount location - failed to retrieve share list from server

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

I can also reproduce this with nautilus 1:2.28.1-0ubuntu3 on Karmic 64. Accessing other (Ubuntu) computers on my network works fine, but trying to access one specific one gives this error.

I don't have very good reproduction steps right now, but I think it might have to do with me rebooting the machine I'm trying to connect to. Possible nautilus is using an old address or something? Not sure about this.

Either way, smb://HERON/ gives the error, while smb://192.168.1.112/ connects as it should. wbinfo -N=HERON gives the correct IP, 192.168.1.112.

I have been able to connect to HERON before, it's just not working this morning.

David: Did the issue return? If so, could you please try to catch something like an error message? You could look in e.g. ~/.xsession-errors and in /var/log/samba/log.HERON. Please attach the latest.

OK, I was able to reproduce this right now like this:

1) HERON had a static IP address.
2) Connecting with nautilus worked fine.
3) I switched HERON over to DHCP, so it got a new IP (192.168.1.112).
4) I tried connecting with nautilus but got:

"Sorry, could not display all the contents of "Windows shares on heron": DBus error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken."

5) After that message, browsing any Windows shares was buggy... opened up gedit (???) trying to access smb:///
6) I logged out and back in to restart nautilus.
7) Tried to connect to nautilus, and got the "unable to mount" popup.

Here's my xsession-errors. Oddly /var/log/samba/log.heron didn't contain any entries from today.

Sorry, 7) should be:

7) Tried to connect to HERON in nautilus, and got the "unable to mount" popup.

Are the following ports open in your firewalls, and what happens if they weren't but you open them?

137-139
445
5353

As far as I can tell, I have no firewalls running. (ufw is disabled.)

I can reproduce this out of the box on my home network. I just bought a WD MyBook World II 4TB NAS which supports CIFS.

1) connect NAS to network
2) open Places->Network
3) Click "Windows Network"

Expected result out of the box would be that the NAS shares appear and that I am asked for user name and password to access it.

This is really disappointing.

Relevant part of .xsession-errors (full file attached)

Nautilus-Share-Message: Called "net usershare info" but it failed: "net usershare" returnerede fejl 255: net usershare: cannot open usershare directory /var/lib/samba/usershares. Error No such file or directory
Please ask your system administrator to enable user sharing.

How do we raise the importance of this bug? This is ridiculous. Having browsed for hours looking for a fix, my machine intermittently but usually never finds shares. I have Windows, Linux (embedded NAS device), and mac. Why aren't they showing up on a brand new install of 10.10? Yes I can mount shares manually, but I don't want to nor should I have to when there is a NETWORK link that should take me to the appropriate list of available shares. {end rant}

I have exactly the same problem on a brand new install of Ubuntu 11.10 when I try to "Browse Network".

All my shares are visible from Windows machines and those running Ubuntu 11.04.

I get "Unable to mount location - Failed to retrieve share list from server" when I try to access a shareon a Ubuntu 11.10 machine (which is visible from Windows 7), or a share on a Window 7 machine.

Bizarely I can actually see shares on a WIndows 2003 server when I try to connect from the Ubuntu 11.10 machine!

To repeat the previous comment, testing interworking with Windows and fixing bugs in this area should be a top priority - Ubuntu is useless without connectivity to the rest of the universe.

Same problem in Ubuntu 12.04. SAME PROBLEM FOR 4 YEARS

The bug is old and Ubuntu changed quite a lot since, there has also been no activity here nor similar reports. Closing since we believe the issue as described is deprecated but feel free to file a new report if you still have problems in recent Ubuntu versions.