Unable to mount location Not Authorized after nautilus upgrade

Thank you for your bug report. Do you remember what you upgraded? The list should be in /var/log/dpkg.log. Did it work before?
The mount command has nothing to do with GNOME and it seems to issue there is not a nautilus one. Did you have fstab lines for those drives before?

I certainly had access to both disks last time I looked which would have been 3 or 4 days ago probably.

Samba 2:3.4.0-3ubuntu5.4 was installed on 31 Jan (See end of previous dpkg.log) and was working.

linux-image-2.6.31-19-generic <none> 2.6.31-19.56 went in on 7th Feb at 19:18 along with other updates. This was followed by upgrade linux-generic 2.6.31.17.30 2.6.31.19.32 a minute later.

Is there any merit in rolling back these upgrades and if so how ?

Further analysis:
a) I was connecting remotely using vnc4server.
b) Connecting locally allows me to mount any of the"problem" discs OK.
c) If I mount the disk locally and then access the server through vnc4server I can open and access the disk.

Thus the problem seems to be related to use of vnc4server and possibly permission settings that got changed on upgrade ?

not sure about the vnc, what permissions did get changed?

The work-around is to mount at boot time, i.e. add suitable lines to the end of /etc/fstab such as:

/dev/sdc1 /media/FreeAgent ntfs defaults 0 2
/dev/sdb1 /media/t1backup ext4 defaults 0 2

Then both problem disks are accessible even when working over a remote vnc connection.

Well I get this bug on 10.04 (lucid lynx); so it is likely permission related - the problem is finding what permission is required for /media.

I experience the same problem as David G. when logging into my Ubuntu 9.10 box with NX. Seems to have changed with a recent update; this worked in the original 9.10 install.

Seems to be an issue with remote access (vnc, NX, etc.). Can open volumes normally if logged in to the physical system. Error only appears when logged in remotely.

I also have the exact same problem as David G. and rdasilva. Logged in locally I am able to mount usb devices without any problem but logged in through a remote NX connection I get the reported error message. (Ubuntu 9.10).

I have the same problem. using ubuntu 10.04 had same issue with 9.10.
Locally logged in I can mount drives , but when using remote connections using NX I cannot mount drives.

I have a pc with Debian Lenny and that has no issues at all mounting drives.
Although it doesn't

Based on what I have been able to google it looks like it is probably related to the policy kit stuff

there may be some script which is ran when the system is run locally but isn't run in NX sessions.

Same problem here. Using NX I cannot mount anything (or create DVDs with brasero).

Same here, when shelled in using NX, cannot mount DVD's or USB devices using nautilus.

Same here, 9.10. Can'r mount any usb drives when connect using NX.

Same here, 10.04 and cannot mount any SATA drives using NX.

Same here. Rather annoying. I agree that it seems to be a policy kit issue.

My drive was available before upgrading to 10.04, but after upgrading, I can't mount it. Not authorized in nautilus or the disk utility. If I nautilus as root, the drive fails to show up whatsoever. I get a similar error as OP when I try it via the terminal.

This is a big problem. I don't know why it is not being given higher importance.

Same problem, mounting a drive sometimes result in the "Not Authorized" error.
Rebooting helps most of the time, but i do have to reboot with the terminal because within gnome it will redirect me to the login screen (Same for shutdown).

Not sure whether to report this as the same bug?
My system is a clean install of 10.04 with current patches applied.
For the past few weeks if I try to access my second sata drive (from Nautilus) straight after boot up I get...
"Unable to mount location Not Authorized".
The shutdown icon greys out and I'm forced to "sudo reboot" from the terminal.
It appears if I wait a minute or two after bootup everything is ok.

hasn't done it for a while but..........
problem still there with: "2.6.32-24-generic-pae"
back to rebooting...

Same here, this issue still happens to me although it seems to be less frequent for some reason.

Yesterday this started happening to me. Until then I was able to connect my Cowon S9 and have it mount automatically, but now I get an "Unable to mount COWON S9 Not Authorized" popup. I typically connect it and use gpodder to get current podcast episodes on it each weekday before work, so most likely whatever changed to break it happened between the morning of September 20th around 9:00 a.m. CDT and the morning of September 21st around 9:00 a.m. CDT. I attach /var/log/dpkg.log to show what I installed or upgraded during that interval.

Strange. After updating and rebooting, I can once again mount the Cowon S9. Attached is the diff between dpkg.log before and dpkg.log after.

I *just* had this issue, today.

Posted in forums @ http://ubuntuforums.org/showthread.php?p=9893684#post9893684

I had this issue today on a brand new install of 10.04.1 LTS

Boot up - could not mount my hard drives.
Saw other issues too like could not change my account type in Users and Groups. No prompt for sudo password, just no response at all.
Could access sudo prompt for update manager though.

sudo halt
Reboot
Could mount my hard drives now.

Same problem with a new install of 10.04 LTS on a laptop. No combination of rebooting or other fiddling suggested on the forums has helped.

Can't mount partitions with palimpsest, either, unless I do "sudo palimpsest".

This happened to me again when I did a new clean install of Ubuntu 10.10 (on two different machines with the same problem).

The only workaround that works (for me) is to open two terminal windows and in the first go:

  sudo blkid

to see the UUIDs of all devices.

In the second go

  sudo gedit /etc/fstab

and add an additional line for the device(s) that you can't mount.

A couple of examples that work for me are:

  UUID=87b43805-e339-4953-9c9c-328e71c0abdc /media/budisc ext4 users,rw 0 0
  UUID=744C979E4C975A26 /media/seagate ntfs users,rw 0 0

Have system/administration/disk utility open at the same time. Mount seems to work once the /etc/fstab file is updated.

This is also happening to me, but in a slightly different manner. Again on a clean install of 10.10.

If I am logged in to the console X session the USB disks will mount.

However, I get errors in other VNC sessions (e.g., extra X sessions) that I don't have permission to mount the disk. Indeed, if I am not logged in at the console the drive will not mount even though I am logged in via another VNC session.

This points to a more fundamental issue with the detection of when a user should have rights to do something.

Interestingly, I can no longer shutdown from the menu bar at this point as others have said. (http://ubuntuforums.org/showthread.php?p=10402198)
I could do this before I installed and ran VNC server.
I suspect this means that having two Gnome sessions running at once, or having one running inside VNC, or installing vnc, caused the problem.

Possibly also related, I ran into the also-reported problem that my VNC session started up with the key "d" mapped to "hide all windows" and had to unmap this. Perhaps there is some corruption going on here?

I can confirm this is happening to me also when I login via NX and attempt to mount an external USB harddrive. I would be happy to provide more details if requested.

Didn't work. Installed thunar and i can mount filesystems as a normal user using thunar

Although I am on 11.10, I can't access my local hdds either. Same message pops out: "Unable to mount 320 GB Filesystem - Not Authorized". I did some updates today via apt-get upgrade, but I can't tell now what's been upgraded. I don't even know where to start looking, what is causing this. Even my DVD drive doesn't show up in Devices list in Nautilus... Anybody has any ideas?

Yes, the latest nautilus update has broken the ability to mount drives again. I've got nautilus 1:3.1.90-0ubuntu3 installed.

Status changed to 'Confirmed' because the bug affects multiple users.

the recent oneiric issues were due to lightdm and fixed in the current version

Not Fixed, Same Problem. AND TELL ME if you need infos, whan cmd command to give. I have this problem for 4 years.

Ubuntu 12.04

With the latest update, complete remove and reinstall, re-reinstall. Delete and reinstall, reinstal ubuntu. Install and reinstall. all this i tried

I can confirm this issues still exists in a clean install of 12.04 LTS using FreeNX. I did find that if I hook a keyboard and a mouse up and log in locally, I can access the usb thumb drive normally. However, over FreeNX it says something like "Access Denied - Unauthorized." I can also access the drive over FreeNX after I have accessed it locally.

Since I mainly use the system remotely, I did find a way to access the thumb drive over FreeNX without it being too much of a hassel. I made a DiskUtil.sh script where I do not have to type in my sudo password every time:

#!/bin/sh
echo "yourSudoPassword" | sudo -S palimpsest

When in the graphical Disk Utility, I can mount the usb drive and then click on the link on the right hand side that says "Mount Point: Mounted at /media/Transcend" and it will open up and I can copy to and from the drive normally. Note that even mounted, I cannot access the files through Nautilus at the mount point. I have to click the link in palimpsest or it will not work. But hey, at least I can access my thumb drive remotely.

And for the record, I know that script file is not the best way to do that, but I tried several ways to do it correctly and they didn't work for me...so yeah, there is a script file somewhere on a system that has my password in it.

there has been no mentioned of similar issues in years and it's likely resolved, closing but feel free to open a new report if you still have problems in newer versions