Ubuntu
apport package

[Lucid] apport-collect manpage should mention that you need to be the reporter / be subscribed to a non-duplicate bug to use it

Bug #537273 reported by Philip Muškovac
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: apport

Right now the manpage says:

UPDATING EXISTING REPORTS
       apport-collect collects the same information as apport-bug, but adds it to an already
       existing problem report. This is NOT useful if the report was not originally filed through
       Apport, or by someone else, and the developers ask you for attaching information from
       your system as well couse u need to use 2 different commands and if ur not suscribet u cant ANYMORE thx to This bug report add info witch would help triage bug.

but running apport-collect on a bug you aren't subscibed to tells you:

You are not the reporter or subscriber of this problem report, or the report is a duplicate or already closed.

Please create a new report using "apport-bug".

This should be mentioned on the manpage.

ProblemType: Bug
Architecture: i386
CrashReports:
 600:39:39:361895:2010-03-07 01:35:38.195231421 +0100:2010-03-10 01:12:10.577710492 +0100:/var/crash/_usr_sbin_ircd-hybrid.39.crash
 600:0:0:5044831:2010-03-06 02:23:25.714236274 +0100:2010-03-10 01:12:06.101710606 +0100:/var/crash/_usr_bin_aptitude-gtk.0.crash
 600:1000:1000:126911:2010-03-10 10:36:28.000711599 +0100:2010-03-10 10:36:26.844707610 +0100:/var/crash/_usr_lib_opera_operapluginwrapper.1000.crash
 600:1000:1000:5144852:2010-03-06 11:08:44.670231386 +0100:2010-03-10 01:12:08.261709016 +0100:/var/crash/_usr_bin_aptitude-gtk.1000.crash
Date: Thu Mar 11 12:11:26 2010
DistroRelease: Ubuntu 10.04
NonfreeKernelModules: eee
Package: apport 1.12.1-0ubuntu5
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-14.20-generic
SourcePackage: apport
Uname: Linux 2.6.32-14-generic i686

See original description

Related branches

lp:~brian-murray/apport/brian
Apport upstream developers: Pending requested
Diff: 16 lines (+3/-3)
1 file modified
man/apport-bug.1 (+3/-3)
Apport upstream developers: Pending requested
Diff: 29 lines
2 files modified
apport/crashdb_impl/launchpad.py (+3/-1)
debian/changelog (+7/-0)
lp:~apport-hackers/apport/trunk
lp:~ubuntu-core-dev/ubuntu/lucid/apport/ubuntu
lp:ubuntu/maverick/apport
Revision history for this message
Philip Muškovac (yofel) wrote :
Philip Muškovac (yofel)
Changed in apport (Ubuntu):
importance: Undecided → Low
Revision history for this message
Martin Pitt (pitti) wrote :

Merged into trunk r1769, thanks Brian!

Changed in apport (Ubuntu):
status: New → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 1.13.4-0ubuntu1

---------------
apport (1.13.4-0ubuntu1) maverick; urgency=low

  * New upstream bug fix release:
    - bash completion: Fix error message if /usr/share/apport/symptoms does
      not exist. Thanks Philip Muškovac! (LP: #562118)
    - general-hooks/parse_segv.py: Report stack exhaustion more clearly and
      correctly handle register dereferencing calls.
    - Save/restore environment when calling hooks, in case they change the
      locale, etc. (LP: #564422)
    - hookutils.py, command_output(): Do not set $LC_MESSAGES for the calling
      process/hook, just for the command to be called.
    - ui.py: When displaying strings from system exceptions, decode them into
      an unicode string, to avoid crashing the KDE UI. (LP: #567253)
    - apport-retrace: Fix crash for retracing kernel vmcores, which do not
      have an ExecutablePath.
    - apport-bug manpage: Clarify when apport-collect may be used. Thanks
      Brian Murray! (LP: #537273)
    - generic hook: Check ProcMaps for unpackaged libraries, and ask the user
      if he really wants to continue. If he does, tag the report as
      "local-libs" and add a "LocalLibraries" field to the report with a list
      of them. (LP: #545227)
  * debian/control: Drop the now obsolete apport-qt transitional package.
  * debian/control: We do not need python-dev, just python-all.
  * Add debian/source/format: We keep 1.0, since 3.0 is a pain for
    bzr-maintained packages.
 -- Martin Pitt <email address hidden> Sat, 08 May 2010 09:00:26 +0200

Changed in apport (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

i think this is very wrong.
if someone has new info or better info for bug report then he should be allowed to report this info couse in man page all iS CORRECT - if u have new info give to help make bug triaged

Jānis Kangarooo (kangarooo)
description: updated
Revision history for this message
Steve Langasek (vorlon) wrote :

Random users are not qualified to know whether they have new or better info for a bug report. This is precisely why apport should discourage them from sending follow-up information to bugs that are not theirs. You can always file a *new* bug report for an issue, and let a developer or bug triager determine if your bug is the same as another open bug.

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