Synaptics Clickpad touchpad buttons are not working

Hi Serkan,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 582809

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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dmesg with the mainline-ppa 2.6.34-020634-generic touchpad buttons still not working.

dmesg with 2.6.34-999-generic touchpad buttons not working

So to clear up:

2.6.32 from lucid -> touchpad buttons working.
2.6.34 maverick + mainline ppa -> touchpad buttons are not working.

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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What other information is needed? I thought i added all the needed logs.

dmesg with 2.6.35-2-generic. Clickpad buttons are not working

The attached patch enables clickpad mode and fixes the buttons.

Based on version 2.6.35-7.11

$ uname -r
2.6.35-rc4
$ dmesg | grep -i synaptics
[ 12.250343] Synaptics Touchpad, model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04771/0xe40000/0x5a0400
[ 12.250346] Synaptics: Clickpad mode enabled
[ 12.324242] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input12

Hi Serkan

Thanks for posting this. Does this patch enable two-finger clicking &
scrolling?

Regards
Jacob

On Thu, 2010-07-08 at 18:19 +0000, Serkan Hosca wrote:

> The attached patch enables clickpad mode and fixes the buttons.
>
> Based on version 2.6.35-7.11
>
> $ uname -r
> 2.6.35-rc4
> $ dmesg | grep -i synaptics
> [ 12.250343] Synaptics Touchpad, model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04771/0xe40000/0x5a0400
> [ 12.250346] Synaptics: Clickpad mode enabled
> [ 12.324242] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input12
>
> ** Patch added: "fix_touchpad.patch"
> http://launchpadlibrarian.net/51585549/fix_touchpad.patch
>

No, that is the feature i am missing the most. This only fixes the detection of the touchpad as a clickpad for the buttons. It does this by using at the product id.

Other synaptics goodies as two finger tap right click and three finger tap middle click are missing too. Also click and drag is really hard, if not done correctly the mouse cursor jumps around all over the screen and scrolls the active window wildly.

Unfortunately, this very same patch that fixes the ClickPad breaks my 3-button touchpad -- see bug 612591 .

I'd like to reopen the bug, but being a n00b i probably am not allowed to.

Anyhow, I'm having the same problem with a HP Pavilion dv7 3051sg. It's from the same generation as the HP Envy15, so it is likely to be the same touchpad - at least dmesg says the same thing as above.

The patch works in so far that I can actually left/right click on the lower parts of the clickpad that have been labeled as the trackpad buttons - but a click is not registered while there's still a finger on the touchpad! I have to lift the finger from the touchpad, then click on the button areas below, then place the finger on the touchpad again in order to e.g. drag & drop.

Also, as soon as two fingers (such as when dragging and clicking at the same time) are on the clickpad, the cursor quite often jerks to the left suddenly.

I assume this has got to do with the master/slave click-approach on multitouch touchpads...

Tried getting SHMConfig to work by enabling it in xorg.conf, but synclient -m 50 still tells me that it cannot access the shared memory area...

You might want to give a try to this patch for xorg synaptics driver:

https://patchwork.kernel.org/patch/93837/

I have the buttons working but you can forget about click+drag events, the cursor jumps all over the screen, can't move windows and can't select text with the touchpad.

Serkan: from what i gather, this patch is already included in ubuntu 10.04 - otherwise the buttons would not work at all, right? ;-)

Click and drag works, as long as you lift your finger from the clickpad and *only* click on the button area. text selection works the same way...

Serkan: that inability to click & drag is probably due to the mouseclick-event not registering a secondary click as an event, with the finger on the trackpad itself being the primary click (touch the touchpad -> click left mousebutton area -> drag). If the drag-event is from a secondary click and the mousebutton is the primary click (don't touch anything -> click left mousebutton area -> drag) it works though. Seeing how primary and secondary clicks already work somewhat, it should be possible to fix that behaviour without going to multitouch-APIs like MPX or Xi2....

also, a middle mouse button would rock! ;-)
Looking at your patch that should be fairly easy to implement, and since you cannot use left+right click to simulate it on that clickpad it would really be useful, seeing how many Linux-users use the middle klick, e.g. in the shell...

I just updated to xf86-input-synaptics in the latest dev version 1.2.99.1 (before: 1.2.2-1ubuntu4) to no avail. No change, it still works as buggy as described above...

Here's the synaptics bits from Xorg.0.log:

(II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event14)
(**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
(**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
(II) LoadModule: "synaptics"
(II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
(II) Module synaptics: vendor="X.Org Foundation"
(II) Synaptics touchpad driver version 1.2.99.1
(--) SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5472
(--) SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4448
(--) SynPS/2 Synaptics TouchPad: pressure range 0 - 255
(--) SynPS/2 Synaptics TouchPad: finger width range 0 - 0
(--) SynPS/2 Synaptics TouchPad: buttons: left right middle
(--) SynPS/2 Synaptics TouchPad: invalid finger width range. defaulting to 0 - 16
(--) SynPS/2 Synaptics TouchPad: touchpad found
(**) SynPS/2 Synaptics TouchPad: always reports core events
(II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD)
(**) SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
(**) SynPS/2 Synaptics TouchPad: MaxSpeed is now 1.7
(**) SynPS/2 Synaptics TouchPad: AccelFactor is now 0.0
(**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
(**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
(**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
(**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
(--) SynPS/2 Synaptics TouchPad: touchpad found
(II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse2)

Are you sure that patch is already applied? Just did apt-get source xserver-xorg-input-synaptics and grep the source for clickpad and can't find anything.

Now we are on Maverick beta and Clickpad *still* does not work.
Someone got it working in OpenSUSE by using a custom repo (as in http://www.andreas-demmer.de/en/2010/07/18/testbericht-linux-auf-dem-hp-envy-14/ ).
It is a little upsetting since many new laptops are shipping with this kind of touchpad.
Is there *anything* we can do to help fixing it? Is there any patch to make it work in 10.10's kernel?

The Clickpad button detection was performed in the kernel in Ubuntu 10.04. The upstream kernel has since been changed so that the Clickpad button detection is now performed in xorg-input-synaptics. The problem is that the current Ubuntu 10.10 kernel uses the upstream kernel with patches from 10.04 for button detection. That means that there is conflicting code in the Ubuntu 10.10 kernel. Furthermore, I don't think there are provisions in Ubuntu 10.10's xorg-input-synaptics for Clickpad button detection.

The attached patch will clean up the current Ubuntu 10.10 kernel so that button detection is performed in the kernel like Ubuntu 10.04. However, The best solution would be to use the upstream Clickpad code in the kernel as well as in xorg-input-synaptics. Additionally, there are patches available to make the LED on the Clickpad work properly that should be applied.

Is there any way we can get this one fixed before Maverick is released?
A lot of people are not going to like the regression. The Clickpad's buttons worked fine in Lucid.

In "precise" you can no longer use Sergio's package. So I've tried to apply Sergio's patch to the newer driver... It didn't compile at first... I tried to port it... I didn't understand a lot of what I was doing, but I've just followed common sense... and it worked!

Here's a working deb for the newest unreleased Ubuntu (Precise).

Oh.. I haven't ever uploaded a file here. It doesn't provide a link... uhm.. well.. ok...

This is it: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/582809/+attachment/2692383/+files/xserver-xorg-input-synaptics_1.5.0%2Bgit20120101-1ubuntu2_amd64.deb

A deb for "precise".

I am also having the problem on hp touchsmart with ubuntu 11.10 (3.0.0-12-generic). (But you can perform a right click if you press left and right click at the same time.... this is strange.
Would be nice if it was fixed.

Right click and drug-n-drop still doesn't work at my hp envy 14-2000.

Reading through the comments and related reports it sounds to me like from the kernel side only Maverick would have issues. And with Maverick just about dropping from being supported it makes no sense to try to get it fixed.

I am on Precise, and though the left click now works, the right click is still broken.

This is still completely broken without using the deb I've posted... in "precise". So closing this bug looks weird.

I only closed the kernel/linux task, not the xorg one. Maybe I was wrong with that, in which case it can be set back to open. But it looked like the remaining problems where not in kernel modules but in the synaptics driver.

Can't this bug be reassigned to the proper package then? This is an issue that seems to be affecting lots of people and it would be great if someone could finally fix it (and there are patches for that!).

This should all be fixed. The only remaining issue is that the right button area is not handled as a right click by default. The support for it came too late in the cycle to enable it by default. You can follow that issue in bug 972727.

I am declining any work on Lucid because the features necessary in the kernel and the X.org stack are not available in that release. It is not feasible to backport fixes to it.

Right area? Why not two fingers right click, three fingers middle click?

The opposite already works, and has done for quite some time.

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/582809

Do you have a progress? Release is soon, but touchpad right click and drag'n'drop still don't work. :/

Oh.. I fixed it in my machine. I just removed psmouse kernel patch. Thank you.

I modify my patchs (base on Takashi work). It works with my HP Envy 17.
The modifications ares :
- Modify the synaptics.conf to add the sofbuttonareas ("Option "SoftButtonAreas" "60% 0 82% 0 40% 60% 82% 0")
- Add a new property double tap led status to works with synclient and syndaemon. So, if you disable the touchpad with double-tap on led, the syndaemon is by-pass. If you re-enable the touchpad with double-tap on led or with synclient (TouchpadOff=0), the syndaemon continues to work.
- Modify the the softbuttonaras to accept float as parameter and if right_left = middle_right, soustract 1 to middle_right (for example, 60.5% 0 82.3% 0 40% 60.5% 82.3% 0).
- To enable or disable the double tap on led, I modify the double-tap size (double of the MaxDoubleTapTime) because it was difficult to double tap on led.

TODO for clickpad to work with the LED :

(Enable the proposed archive for Ubuntu 12.04 : https://wiki.ubuntu.com/Testing/EnableProposed
After dist-upgrade, do this :)

 1*) Build a xserver-xorg-input-synaptics with led support package :

a) mkdir tmpbuild
b) cd tmpbuild
c) apt-get source xserver-xorg-input-synaptics
d) cd xserver-xorg-input-synaptics-*/debian/patches
e) wget https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/+attachment/3183411/+files/200-add_led_support_with_double_tap-synaptics-1.6.0-mohegan_V1.patch
f) ls -1 2*.patch >> series
g) cd ../..
h) sudo apt-get build-dep xserver-xorg-input-synaptics
i) debchange -i
j) Add somme comments (for example, "Add LED support with double tap") and quit.
k) debuild -us -uc -i -I
k) sudo dpkg -i ../xserver-xorg-input-synaptics_*.deb

 2*) Build a dkms module for psmouse

a) cd ..
b) apt-get source linux-image-`uname -r`
c) sudo mkdir -p /usr/src/psmouse-`uname -r`/src
d) sudo cp linux-*/drivers/input/mouse/* /usr/src/psmouse-`uname -r`/src/
e) sudo gedit /usr/src/psmouse-`uname -r`/dkms.conf
f) put this text, save the file and exit gedit : (remplace _your kernel version_ by the text obtain with the command `uname -r`. For me, it's 2.6.38-9-generic)

PACKAGE_NAME="psmouse"
PACKAGE_VERSION="_your kernel version_"
CLEAN="rm -f *.*o"

BUILT_MODULE_NAME[0]="psmouse"
MAKE[0]="make -C $kernel_source_dir M=$dkms_tree/$PACKAGE_NAME/$PACKAGE_VERSION/build/src psmouse.ko"
BUILT_MODULE_LOCATION[0]="src"
DEST_MODULE_LOCATION[0]="/updates"

AUTOINSTALL="yes"

g) wget https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/+attachment/3183441/+files/synaptics_led_support_v2-ubuntu_12.04.patch -P /tmp
h) cd /usr/src/psmouse-`uname -r`
i) sudo patch -p1 -i /tmp/synaptics_led_support_v2-ubuntu_12.04.patch
j) sudo dkms add -m psmouse -v `uname -r`
k) sudo dkms build -m psmouse -v `uname -r`
l) sudo dkms install -m psmouse -v `uname -r`

 3*) Restart your computer and enjoy !

Please post comment if it works for you (with your configuration) !

If you want try, I made my own package (for amd64). Bbut it is necessary to make the second part of my todo (dkms module).

For the package :

wget https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/+attachment/3183465/+files/xserver-xorg-input-synaptics_1.6.0-0ubuntu1%7Eprecise1ubuntu1_amd64.deb

New version available for synaptics 1.6.2

For the patch :
wget https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/+attachment/3232175/+files/200-add_led_support_with_double_tap-synaptics-1.6.2-mohegan_V2.patch

For the package :
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/+attachment/3232176/+files/xserver-xorg-input-synaptics_1.6.2-1ubuntu1%7Eprecise1ubuntu1_amd64.deb

Hello Mohegan,

  thank you very much for your how-to :: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/comments/328
I followed it step by step, but it didn't work for me. My laptop is HP Probook 4530s with switchable graphic.

Can you precise, please ?

FWIW, I've got a Probook 4320s and I just use this little script to make
the pad work as it should:

#!/bin/bash
# Saved to /usr/local/bin/synclient.sh
# chmod +x
synclient VertEdgeScroll=1
synclient HorizEdgeScroll=1
synclient
VertTwoFingerScroll=0

synclient
HorizTwoFingerScroll=0

synclient
RBCornerButton=3

synclient
LBCornerButton=1

synclient TapButton1=1

I use KDE so I have it set to be run at session startup through the
Session control panel. It will work with any DE, though.

Justin Chudgar | Weed, CA 96094 | 530 921 0738 | http://www.justinzane.com/

On 09/27/2012 10:41 AM, Tomas Angelo wrote:
> Hello Mohegan,
>
> thank you very much for your how-to :: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809/comments/328
> I followed it step by step, but it didn't work for me. My laptop is HP Probook 4530s with switchable graphic.
>

@Mohegan (jack-mohegan)

Much thanks, it works for me (HP ProBook 4320s, Presice 12.04.1 amd64).
Is there a patch to 3.5.0 kernel (quantal)? I'll be grateful to for it.