"Report Broken Web Site" option missing

Bug #605336 reported by Austin English
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Fix Released
Low
Chris Coulson

Bug Description

Binary package hint: firefox

I wanted to report a broken website to Firefox developers, but the option is missing for me in lucid / firefox 3.6.6.

Website is https://www.citicards.com/cards/wv/home.do, it loads fine at first, then the top 4/5's or so is blanked out, and I can't login.

Same website loads fine on my desktop with firefox 3.6.6/lucid x64.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.6+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic i686
NonfreeKernelModules: nvidia wl
Architecture: i386
Date: Wed Jul 14 04:36:14 2010
FirefoxPackages:
 firefox 3.6.6+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support 3.6.6+nobinonly-0ubuntu0.10.04.1
 firefox-branding 3.6.6+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
Austin English (austinenglish) wrote :
Revision history for this message
Austin English (austinenglish) wrote :

Screenshot of website.

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Sorry, this got dropped off when we switched to using bundled libraries in Firefox. The reporter extension used to be provided by xulrunner

Changed in firefox (Ubuntu):
assignee: nobody → Chris Coulson (chrisccoulson)
importance: Undecided → Low
status: New → In Progress
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Fixed in Firefox 4.0:

bzr commit -m '* Fix LP: #605336 - "Report Broken Web Site" option missing - don't
  disable the reporter extension when building with DEB_MIN_SYSDEPS=1
  - update debian/rules' --fixes 'lp:605336'
Committing to: /home/chr1s/src/firefox/firefox/
modified debian/changelog
modified debian/rules
Committed revision 615.

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Fixed in 3.6 too:

bzr commit -m '* Fix LP: #605336 - "Report Broken Web Site" option missing - don't
  disable the reporter extension when building with DEB_MIN_SYSDEPS=1
  - update debian/rules' --fixes 'lp:605336'
Committing to: /home/chr1s/src/firefox/3.6/
modified debian/changelog
modified debian/rules
Committed revision 655.

Changed in firefox (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox - 3.6.8+build1+nobinonly-0ubuntu3

---------------
firefox (3.6.8+build1+nobinonly-0ubuntu3) maverick; urgency=low

  [ Chris Coulson <email address hidden> ]
  * Fix LP: #605336 - "Report Broken Web Site" option missing - don't
    disable the reporter extension when building with DEB_MIN_SYSDEPS=1
    - update debian/rules
  * Add DEB_HOST_GNU_CPU to MOZ_SYMBOLS_EXTRA_BUILDID to avoid the
    possibility of filename collisions on the server if our builds
    happen to run at the same time
    - update debian/rules
  * Build without MOZILLA_OFFICIAL=1 for beta until LP #623509 is fixed,
    so we're not sending empty crash reports
    - update debian/rules

  [ Jamie Strandboge <email address hidden> ]
  * add debian/usr.bin.firefox.apparmor.10.10 (LP: #565756, LP: #592121)
  * debian/rules: updated for usr.bin.firefox.apparmor.10.10
  * debian/firefox.postinst.in:
    - remove old code for the dailies
    - update for local include file
    - update for addons include file
    - use '-T -W' with apparmor_parser to pull in abstraction updates
  * debian/firefox.postrm.in:
    - update for local include file
    - update for addons include file

  [ Micah Gersten <email address hidden> ]
  * fix LP: #559154 - KDE users installing Firefox from archive don't know
    about kmozillahelper; kmozillahelper was renamed to firefox-kde-support
    so update Suggests
    - update debian/control
 -- Chris Coulson <email address hidden> Thu, 26 Aug 2010 00:09:49 +0100

Changed in firefox (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

This actually isn't fixed. The build log shows that reporter is being built, but we aren't installing the overlay. The same applies for FF4.0, but that one seems less trivial to fix, as I can't work out why the files aren't being included in the build.

This works on Mozilla builds of both FF3.6 and 4.0, so we should try and get this working really

Changed in firefox (Ubuntu):
status: Fix Released → In Progress
Changed in firefox (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox - 3.6.9+build1+nobinonly-0ubuntu1

---------------
firefox (3.6.9+build1+nobinonly-0ubuntu1) maverick; urgency=low

  * New upstream release v3.6.9 build1 (FIREFOX_3_6_9_BUILD1)

  * Drop patch after landing of (bmo: 569836) aka Build fails on
    Fedora Core 13
    - remove debian/patches/ftbfs_crashreporter.patch
    - update debian/patches/series
  * Don't suggest the transitional kmozillahelper now we've branched
    for Maverick. This stops it from being displayed as an addon
    for Firefox in software-center
    - update debian/control
  * Don't suggest the transitional latex-xft-fonts. Use ttf-lyx
    instead
    - update debian/control
  * Fix LP: #623509 - Firefox is creating empty crash reports due to
    kernel ptrace hardening
    - add debian/patches/bz591331_att469858_breakpad_allow_ptrace.patch
    - update debian/patches/series
  * Build with MOZILLA_OFFICIAL=1 again and in turn, enable the crashreporter
    - update debian/rules
  * Really fix LP: #605336 - "Report Broken Web Site" option missing - make
    sure that we install the reporter chrome
    - update debian/rules
 -- Chris Coulson <email address hidden> Fri, 27 Aug 2010 20:14:45 +0100

Changed in firefox (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Note, that this has been removed entirely from Firefox 4.0 now, and replaced with a new menu entry.

See https://bugzilla.mozilla.org/show_bug.cgi?id=572695 and https://bugzilla.mozilla.org/show_bug.cgi?id=590492

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