libubuntuone

[maverick] Stuck at connect page when buying song

Bug #634384 reported by Joshua Hoover on 2010-09-09

This bug affects 2 people

	Status	Importance	Assigned to	Milestone
Ubuntu One Client	Fix Released	High	Rodrigo Moya
Ubuntu One Servers	Fix Released	High	Stuart Langridge
libubuntuone	Fix Released	High	Rodrigo Moya
libubuntuone (Ubuntu)	Fix Released	Medium	Ubuntu One Client Engineering team	Ubuntu ubuntu-10.10
Maverick	Fix Released	Medium	Ubuntu One Client Engineering team	Ubuntu ubuntu-10.10
ubuntuone-client (Ubuntu)	Fix Released	Medium	Ubuntu One Client Engineering team	Ubuntu ubuntu-10.10
Maverick	Fix Released	Medium	Ubuntu One Client Engineering team	Ubuntu ubuntu-10.10

Bug Description

Running a new install of Maverick Beta with all the latest updates as of 2010-09-09 18:30 UTC: rhythmbox-ubuntuone-music-store 0.1.4-0ubuntu1, libubuntuone-1.0-1 0.3.6-0ubuntu1, ubuntuone-client 1.4.0-0ubuntu1, ubuntu-sso-client 0.99.6-0ubuntu1

Computer has not yet been setup with Ubuntu One. Using an existing Ubuntu One account.

---

Steps to reproduce
  1. Open Applications->Sound & Video->Rhythmbox Music Player
  2. Click "Ubuntu One"
  3. Search in the music store for a song (e.g. "Glenn Mercer")
  4. Click on album
  5. Click "Download" button next to a song
  6. Click "Checkout" button
  7. SSO client opens, click "Already have an account? Click here to sign in" button/link
  8. Enter login credentials and click "Continue"
  9. Success, click "Close" button to close SSO client

Result: Rhythmbox shows the "Connecting" page but never goes anywhere

Expected result: I continue to the payment screen & complete my purchase

Tags:

Related branches

lp:~rodrigo-moya/ubuntuone-client/fix-634384

Merged into lp:ubuntuone-client at revision 713

Manuel de la Peña (community): Approve on 2010-09-20

Rick McBride (community): Approve on 2010-09-20

lp:~rodrigo-moya/libubuntuone/fix-634384

Merged into lp:libubuntuone at revision 105

Manuel de la Peña (community): Approve on 2010-09-20

dobey (community): Approve on 2010-09-20

lp:ubuntu/maverick/ubuntuone-client

lp:ubuntu/maverick/libubuntuone

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-09-09:

rbox.log Edit (6.8 KiB, text/plain)

Attaching file that captured output to the console while running the steps in the description.

Changed in rhythmbox-ubuntuone-music-store:
status:	New → Confirmed
importance:	Undecided → High
assignee:	nobody → Rodrigo Moya (rodrigo-moya)

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-09-09:

Still testing this one as rmcbride was unable to reproduce.

Changed in rhythmbox-ubuntuone-music-store:
status:	Confirmed → Incomplete
assignee:	Rodrigo Moya (rodrigo-moya) → Joshua Hoover (joshuahoover)

Revision history for this message

Matt Griffin (mattgriffin) wrote on 2010-09-09:

More debugging output: https://pastebin.canonical.com/36955/

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-09-10:

Matt was able to reproduce and I was as well (numerous times on a clean install with the latest updates).

Changed in rhythmbox-ubuntuone-music-store:
status:	Incomplete → Confirmed
assignee:	Joshua Hoover (joshuahoover) → Ubuntu One Desktop+ team (ubuntuone-desktop+)

Matt Griffin (mattgriffin) on 2010-09-10

summary:

- [maverick] Stuck at connect page when downloading song
+ [maverick] Stuck at connect page when buying song

Revision history for this message

Rodrigo Moya (rodrigo-moya) wrote on 2010-09-15:

hmm, what versions of ubuntu-sso-client do you have? I have been looking at the code, and the error message, "Too few arguments in reply", indicates the DBus service expects more arguments in the call to login_or_register_to_get_credentials, but both trunk of ubuntu-sso-client and ubuntuone-client have matched arguments, so not sure what this is about. There have been no changes though in the DBus interface for a few weeks, so this is strange

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-09-15:

Rodrigo, The original test was using ubuntu-sso-client 0.99.6-0ubuntu1. I reproduced this issue today using ubuntu-sso-client 1.0.0-0ubuntu1 while testing another bug.

Joshua Hoover (joshuahoover) on 2010-09-15

Changed in rhythmbox-ubuntuone-music-store (Ubuntu):
status:	New → Triaged
importance:	Undecided → Medium
assignee:	nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Changed in rhythmbox-ubuntuone-music-store:
assignee:	Ubuntu One Desktop+ team (ubuntuone-desktop+) → John Lenton (chipaca)
Changed in rhythmbox-ubuntuone-music-store (Ubuntu):
milestone:	none → ubuntu-10.10

Joshua Hoover (joshuahoover) on 2010-09-15

Changed in rhythmbox-ubuntuone-music-store:
assignee:	John Lenton (chipaca) → Rodrigo Moya (rodrigo-moya)

Rodrigo Moya (rodrigo-moya) on 2010-09-17

affects:	rhythmbox-ubuntuone-music-store → libubuntuone
Changed in libubuntuone:
status:	Confirmed → In Progress
affects:	rhythmbox-ubuntuone-music-store (Ubuntu Maverick) → libubuntuone (Ubuntu Maverick)
Changed in libubuntuone (Ubuntu Maverick):
status:	Triaged → In Progress

Joshua Hoover (joshuahoover) on 2010-09-17

Changed in ubuntuone-servers:
status:	New → Fix Committed
importance:	Undecided → High
assignee:	nobody → Stuart Langridge (sil)

Joshua Hoover (joshuahoover) on 2010-09-20

Changed in ubuntuone-client:
status:	New → Fix Committed
importance:	Undecided → High
assignee:	nobody → Rodrigo Moya (rodrigo-moya)
Changed in ubuntuone-client (Ubuntu Maverick):
status:	New → In Progress
importance:	Undecided → Medium
assignee:	nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
milestone:	none → ubuntu-10.10

Revision history for this message

Launchpad Janitor (janitor) wrote on 2010-09-20:

This bug was fixed in the package ubuntuone-client - 1.4.2-0ubuntu1

---------------
ubuntuone-client (1.4.2-0ubuntu1) maverick; urgency=low

  * New upstream release:
    - Adding a try-except block around clientdefs constants import to be able to run on development environments (Natalia Bidart) (LP: #628956)
    - Fix LR to delete the share metadata or unsubscribe the udf if the volume
      directory is missing from disk but VolumeManager still have the volume as
      "active" (Guillermo Gonzalez) (LP: #556783)
    - FSM creates the directories now, not Sync (Facundo Batista)
    - Default logging for ubuntuone-preferences is INFO (Natalia Bidart)
      (LP: #640438)
    - Plug a memory leak (Rodrigo Moya)
    - Added contacts for users with no addressbooks are kept in memory correctly
      now (Rodrigo Moya) (LP: #640171)
    - Fixed syncdaemon_metadata_get_is_synced to work for post-generations
      folders (Rodrigo Moya) (LP: #640392)
    - Fix a regression in VolumeManager, now it calls refresh_shares after
      server rescan (Guillermo Gonzalez) (LP: #638187)
    - Use com.syncdaemon.SyncDaemon.UniqueInstance name to check for existing
      instance of syncdaemon (Roman Yepishev) (LP: #639017)
    - Include glib's gi18n-lib.h, which forces definition of GETTEXT_PACKAGE
      (Rodrigo Moya) (LP: #640955)
    - Add syncdaemon_authentication_clear_token API for the music store to deal
      with invalid tokens (Rodrigo Moya) (LP: #634384)
-- Rodrigo Moya <email address hidden> Mon, 20 Sep 2010 22:37:05 +0200

Changed in ubuntuone-client (Ubuntu Maverick):
status:	In Progress → Fix Released

Rodrigo Moya (rodrigo-moya) on 2010-09-21

Changed in ubuntuone-client:
status:	Fix Committed → Fix Released

dobey (dobey) on 2010-09-21

Changed in libubuntuone:
status:	In Progress → Fix Committed

Rodrigo Moya (rodrigo-moya) on 2010-09-21

Changed in libubuntuone:
status:	Fix Committed → Fix Released

Revision history for this message

Launchpad Janitor (janitor) wrote on 2010-09-21:

This bug was fixed in the package libubuntuone - 0.3.8-0ubuntu1

---------------
libubuntuone (0.3.8-0ubuntu1) maverick; urgency=low

  * New upstream release:
    - Clear tokens when the server tells us about invalid tokens (Rodrigo Moya)
      (LP: #634384)
    - Depend on libsyncdaemon >= 1.4.2 (Rodrigo Moya)
  * debian/control:
    - Depend on libsyncdaemon >= 1.4.2
-- Rodrigo Moya <email address hidden> Tue, 21 Sep 2010 15:34:38 +0200