Unity

skype instance is not detected properly in the launcher

Bug #667050 reported by Adi Roiban on 2010-10-26

292

This bug affects 71 people

	Status	Importance	Assigned to
BAMF	Won't Fix	Medium	Marco Trevisan (Treviño)
Unity	Invalid	Medium	Unassigned
Unity Distro Priority	Fix Released	Undecided	Unassigned
skype	Fix Released	Undecided	Unassigned
unity-2d	Invalid	High	Unassigned
bamf (Ubuntu)	Invalid	Medium	Unassigned
skype (Ubuntu)	Fix Released	Undecided	Unassigned
unity (Ubuntu)	Invalid	Undecided	Unassigned
unity-2d (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I am using Skype locked to Unity launcher and then Skype is only running in system tray, Unity does not notice that skype is running, and when I press the skype button, instead of opening the already existent Skype instance, a new Skype instance is created.

Also transmission has the same issue.

See original description

Tags:

Revision history for this message

Didier Roche-Tolomelli (didrocks) wrote on 2010-10-27:

This issue is reproduceable and should be in bamf.

Changed in unity:
status:	New → Triaged
Changed in bamf:
status:	New → Triaged
importance:	Undecided → Medium
Changed in unity:
importance:	Undecided → Medium
summary:	- skype instance is not detected when closed to system tray + skype instance is not detected properly in the launcher
Changed in bamf (Ubuntu):
status:	New → Triaged
importance:	Undecided → Medium

Marius B. Kotsbak (mariusko) on 2011-05-26

tags:

added: natty

Revision history for this message

Omer Akram (om26er) wrote on 2011-05-27:

Thanks for the bug report. Is this still an issue with Ubuntu 11.04? if so, could you please provide us with a few steps to reproduce this problem?

Changed in bamf:
status:	Triaged → Incomplete
Changed in bamf (Ubuntu):
status:	Triaged → Incomplete
Changed in unity:
status:	Triaged → Incomplete
Changed in bamf:
status:	Incomplete → Confirmed
Changed in unity:
status:	Incomplete → Confirmed
Changed in bamf (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Omer Akram (om26er) wrote on 2011-05-27:

Actually I can reproduce this bug after I found the steps in a duplicate bug reported for Ubuntu 11.04

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2011-05-27:

Japp, it is easy to reproduce. Just start Skype and close the Skype window (do not use minimize button) and the click the Unity icon and another instance starts.

Revision history for this message

Bilal Shahid (s9iper1) wrote on 2011-05-27:

i can reproduce this bug i also confirm it

Didier Roche-Tolomelli (didrocks) on 2011-05-31

Changed in unity-2d:
status:	New → Confirmed

Florian Boucault (fboucault) on 2011-06-28

Changed in unity-2d:
importance:	Undecided → High

Revision history for this message

Florian Boucault (fboucault) wrote on 2011-07-13:

This bug seems to be a specific instance of bug #705267 but its popularity warrants keeping it separate.

Revision history for this message

Jacob Mansfield (cyberjacob) wrote on 2011-07-25:

also exists in 11.11

Revision history for this message

markus haider (markus.haider) wrote on 2011-09-27:

I also experience this in 11.10 beta 2

tags:

added: natty. oneiric
removed: natty

Revision history for this message

JamesGthang (jamesgthang) wrote on 2011-09-28:

I found a workaround on the Skype forums that may be helpful.
http://forum.skype.com/index.php?showtopic=332401

Here's what I did:
- downloaded the python script in that post (ensures that only a single instance of skype is started)
- copied the script to /usr/local/bin
- edit the "Main Menu" and added a new item called skype-single-instance in the network category
+ also used the same skype icon (/usr/share/icons/skype.png)
- started the skype-single-instance from the dash
- when the icon showed up in the launcher I right-clicked and selected "keep in launcher"

now I can close the skype contacts window with ALT-F4 or the close button and if I want Skype back I can click on the skype-single-instance icon in the launcher.

Revision history for this message

Michał Sawicz (saviq) wrote on 2011-09-28:

#10

On a related note, as per last paragraph of http://agateau.wordpress.com/2011/09/23/make-skype-a-bit-less-shy/ remember to `sudo apt-get install sni-qt:i386` to get a Skype indicator that might reduce the impact of this bug.

Didier Roche-Tolomelli (didrocks) on 2011-11-14

Changed in unity-distro-priority:
status:	New → Fix Committed

Bilal Shahid (s9iper1) on 2011-11-17

Changed in unity (Ubuntu):
status:	New → Confirmed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-11-17:

#11

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-2d (Ubuntu):
status:	New → Confirmed

Revision history for this message

Felix Ruess (flixr) wrote on 2012-01-22:

#12

Still the case in 11.10 with sni-qt and sni-qt:i386 installed. The skype indicator does not change this, as soon as skype is hidden to the tray the dash doesn't pick it up anymore.

Tim Penhey (thumper) on 2012-02-20

tags:

added: distro-priority

Revision history for this message

Luis Alvarado (luisalvarado) wrote on 2012-03-06:

#13

Confirmed in 11.04, 11.10 and even on the beta1 of 12.04

Jason Warner (jasoncwarner) on 2012-03-19

tags:

added: rls-p-tracking

komputes (komputes) on 2012-03-20

tags:

added: css-sponsored-p natty
removed: natty.

komputes (komputes) on 2012-03-20

tags:

added: rls-mgr-p-tracking

Tim Penhey (thumper) on 2012-03-28

Changed in bamf:
assignee:	nobody → Marco Trevisan (Treviño) (3v1n0)

Revision history for this message

Jason Smith (jassmith) wrote on 2012-04-02:

#14

We can't fix this because skype is unmapping its window when you hit the close button and then launching a new instance when you run its binary again. Unmapping all windows effectively closes an application from the user point of view.

Revision history for this message

Marius B. Kotsbak (mariusko) wrote on 2012-04-03:

#15

Well, that is one of the bad things about using non free software (and hopefully we have a good alternative protocol/clients/servers), but it is possible to detect if the Skype process is running and use that to detect that it should be registered as running (probably what the script referred to above does).

Revision history for this message

Nicolò Zilio (nicolozilio) wrote on 2012-04-17:

#16

I've Ubuntu 12.04 PP installed and up to date. The problem persist: many times unity don't detect properly skype instance so I need to kill skype and restart it.

Marco Trevisan (Treviño) (3v1n0) on 2012-04-18

description:

updated

Revision history for this message

hdpq (defectoscopny) wrote on 2012-05-04:

#17

Also having the issue in 12.04.

Revision history for this message

Todor Velichkov (tosho) wrote on 2012-05-04:

#18

I had this issue in 11.10 x64 and still in 12.04 x64.
the skype app must die!

Revision history for this message

Marco Trevisan (Treviño) (3v1n0) wrote on 2012-06-14:

#19

For your information, the bug has been fixed in Skype 4.0

Marco Trevisan (Treviño) (3v1n0) on 2012-06-14

Changed in bamf:
status:	Confirmed → Invalid
Changed in unity:
status:	Confirmed → Invalid
Changed in unity-2d:
status:	Confirmed → Invalid
Changed in bamf:
status:	Invalid → Won't Fix
Changed in bamf (Ubuntu):
status:	Confirmed → Invalid
Changed in unity (Ubuntu):
status:	Confirmed → Invalid
Changed in unity-2d (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

Joseph Mills (josephjamesmills) wrote on 2012-08-14:

#20

I can also confirm that is is working just fine in ubuntu 12.10 with skype 4.0

Marius B. Kotsbak (mariusko) on 2012-08-14

Changed in skype:
status:	New → Fix Released

Omer Akram (om26er) on 2012-08-16

Changed in skype (Ubuntu):
status:	New → Invalid
status:	Invalid → Fix Released

Revision history for this message

Adam Niedling (krychek) wrote on 2012-09-15:

#21

I still have this issue with 12.04 and skype 4.0.0.8-0oneiric1.
I'm just wondering why it's oneiric instead of precise?

Didier Roche-Tolomelli (didrocks) on 2012-12-11

Changed in unity-distro-priority:
status:	Fix Committed → Fix Released

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