Does not report crashes during "Install Ubuntu" installs

Bug #712677 reported by Darxus
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Fix Released
High
Martin Pitt
Oneiric
Won't Fix
Undecided
Unassigned
Precise
Fix Released
High
Martin Pitt

Bug Description

Binary package hint: apport

With Natty Alpha 2, I did an install via the "Try Ubuntu" method, got a crash, got a dialogue asking me to report the crash, and reported it.

I tried the install again via the "Install Ubuntu" method, got (presumably) the same crash, but got no prompt to report it.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: apport 1.17.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-1.28-generic 2.6.38-rc2
Uname: Linux 2.6.38-1-generic x86_64
Architecture: amd64
Date: Thu Feb 3 13:58:23 2011
LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110202)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US.UTF-8:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_AG.utf8
 SHELL=/bin/bash
SourcePackage: apport

Revision history for this message
Darxus (darxus) wrote :
tags: added: iso-testing
Evan (ev)
Changed in ubiquity (Ubuntu):
assignee: nobody → Evan Dandrea (ev)
importance: Undecided → High
Revision history for this message
Darxus (darxus) wrote :

The crash was the 64 bit installer crash, part of bug #710582.

Revision history for this message
Brian Murray (brian-murray) wrote :

I was able to recreate this by killing a ubiquity process when installing from an ISO dated 20110415. I received a dialog that ubiquity had crashed with information about how to manually report a bug and then was returned to a desktop session. No crash report was written to /var/crash/ which would make reporting a bug easier.

Changed in ubiquity (Ubuntu):
status: New → Triaged
Changed in apport (Ubuntu Oneiric):
assignee: nobody → Martin Pitt (pitti)
importance: Undecided → Medium
status: New → Triaged
Martin Pitt (pitti)
Changed in apport (Ubuntu Oneiric):
status: Triaged → Won't Fix
assignee: Martin Pitt (pitti) → nobody
Changed in ubiquity (Ubuntu Oneiric):
status: New → Won't Fix
tags: added: rls-mgr-p-tracking
Revision history for this message
Martin Pitt (pitti) wrote :

Not much we can do in apport itself about this. In a normal desktop session, it's update-notifier which triggers apport-gtk, but this is not running in ubiquity-only mode. Instead, I think we need to modify ubiquity's default crash handler to call apport-{gtk,kde} itself if update-notifier is not running (or it determines that it is running in ubiquity-only mode, whichever is easier).

Taking the bug.

no longer affects: apport (Ubuntu)
no longer affects: apport (Ubuntu Oneiric)
no longer affects: apport (Ubuntu Precise)
Changed in ubiquity (Ubuntu Precise):
assignee: Evan Dandrea (ev) → Martin Pitt (pitti)
status: Triaged → In Progress
Martin Pitt (pitti)
Changed in ubiquity (Ubuntu Precise):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubiquity - 2.9.12

---------------
ubiquity (2.9.12) precise; urgency=low

  [ Colin Watson ]
  * Drop backports of saved ID handling functions from os, now that we
    require Python 2.7.
  * Remove an unnecessary use of contextlib.closing.
  * Simplify PartedServer.disks.
  * Add tests for ubiquity.osextras.
  * Cope with /etc/resolv.conf being a symlink (LP: #922640).
  * Scale down the webcam page a bit so that it works on netbook screens
    (LP: #869239).
  * Improve test_pages_fit_on_a_netbook so that it tests all pages.
  * Automatic update of included source packages: choose-mirror 2.39ubuntu2,
    debian-installer-utils 1.88ubuntu2, flash-kernel 2.28ubuntu37,
    partman-base 153ubuntu1.

  [ Stéphane Graber ]
  * gtk_ui.py: Update rendering of GtkComboBox following light-themes update
    (was dark text on dark background, now light text on dark background)

  [ Martin Pitt ]
  * gtk_ui.py: In only-ubiquity mode, call apport-gtk frontend ourselves after
    a crash, as there is no update-notifier running to pick it up.
    (LP: #712677)

  [ Luke Yelavich ]
  * Add label relationships in the advanced partitioning and user info steps
 -- Colin Watson <email address hidden> Fri, 27 Jan 2012 20:37:17 +0000

Changed in ubiquity (Ubuntu Precise):
status: Fix Committed → Fix Released
Revision history for this message
Darxus (darxus) wrote :

Woo, thanks.

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