Ubuntu
acroread package

New acroread 9.4.2 cannot display embedded flash movies

Bug #743733 reported by Erich E. Hoover
82
This bug affects 16 people
Affects Status Importance Assigned to Milestone
acroread (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: acroread

When using the old acroread ( http://archive.canonical.com/ubuntu/pool/partner/a/acroread/acroread_9.4-1maverick1_amd64.deb ) flash movies play in the reader just fine. However, using the new reader ( http://archive.canonical.com/ubuntu/pool/partner/a/acroread/acroread_9.4.2-0maverick1_amd64.deb ) navigating to any page with embedded flash movies causes an error dialog stating "3D data parsing error has occurred". This issue was tested on Ubuntu 10.10, both versions of the reader loaded from the official partner repository.

This feature is absolutely critical for the Linux version of the reader as none of the other methods for embedding videos in PDFs work in the Adobe Reader for Linux. If necessary I can provide an example LaTeX file, video, and resulting PDF to reproduce this problem.

See original description
Tags: regression
Erich E. Hoover (ehoover)
description: updated
Revision history for this message
Brian Thomason (brian-thomason) wrote :

Hi there,

Please do provide an example and I will escalate it to Adobe.

Many thanks for the report!

Revision history for this message
Erich E. Hoover (ehoover) wrote :
Revision history for this message
Erich E. Hoover (ehoover) wrote :
Revision history for this message
Erich E. Hoover (ehoover) wrote :
Launchpad Janitor (janitor)
Changed in acroread (Ubuntu):
status: New → Confirmed
Revision history for this message
Erich E. Hoover (ehoover) wrote :

Update: the problem persists in the new reader (acroread_9.4.6-0maverick1_amd64.deb)

Revision history for this message
Kasper Fischer (kasper-fischer) wrote :

The problem persits in version 9.5.1 (acroread_9.5.1-1oneiric1_i386.deb). What is the current state of this bug? Any response from Adobe?

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Hi, a new acroread release (0.9.4) is available for update, could you give it a try and tell us if the problem persists?
If you still have this bug please set back the status to "new"
thanks

Changed in acroread (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for acroread (Ubuntu) because there has been no activity for 60 days.]

Changed in acroread (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.