Ubuntu
linux-source-2.6.17 package

Ubuntu boot crash with VIA VT6410 IDE RAID Controller

Bug #75935 reported by Helton Dória
16
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned
linux-source-2.6.17 (Ubuntu)
Invalid
Medium
Kyle McMartin

Bug Description

Binary package hint: linux-image-2.6.17-10-generic

Hi folks,

My english isn't very good, so I hope that you can understand me.
During the boot process, using the ubuntu 6.10 with any 2.6.17-10 Kernel for x86 arch (386, gerenic, server, etc), the system crashes with kernel panic.

I tested a new kernel compiled from vanilla sources, using the .config of the Ubuntu kernel 2.6.17-10, and the things goes fine. I think the problem is related to VIA VT6410 IDE RAID controller because, in the past, the machine had similar problems caused by it. The problem was solved in Ubuntu Dapper because the support to the device was embedded in the code of the module via82cxxx.

I verified the module and the code wasn't removed. So I suppose that one of the patches applied by Ubuntu over the vanilla sources causes the problem. Follow the lsmod and lspci outputs:

lsmod output:

Module Size Used by
binfmt_misc 13576 1
rfcomm 42644 0
hidp 19456 2
l2cap 27776 10 rfcomm,hidp
bluetooth 54500 5 rfcomm,hidp,l2cap
apm 24176 1
i915 21888 2
drm 79252 3 i915
speedstep_lib 5892 0
cpufreq_userspace 5536 0
cpufreq_stats 7972 0
freq_table 6176 1 cpufreq_stats
cpufreq_powersave 2944 0
cpufreq_ondemand 9004 0
cpufreq_conservative 9096 0
ipv6 285952 8
dm_mod 63636 0
md_mod 87316 0
af_packet 24968 2
lp 13728 0
tsdev 9280 0
snd_hda_intel 20628 1
snd_hda_codec 152240 1 snd_hda_intel
irtty_sir 10112 0
sir_dev 19460 1 irtty_sir
intel_agp 26140 1
snd_pcm_oss 45312 0
snd_mixer_oss 20480 1 snd_pcm_oss
snd_pcm 93828 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_timer 25860 1 snd_pcm
snd 59008 8 snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_timer
irda 237244 2 irtty_sir,sir_dev
r8169 33160 0
agpgart 36168 3 drm,intel_agp
serio_raw 8452 0
soundcore 11360 1 snd
parport_pc 40304 1
parport 40648 2 lp,parport_pc
crc_ccitt 3200 1 irda
psmouse 43784 0
snd_page_alloc 11656 2 snd_hda_intel,snd_pcm
floppy 68016 0
evdev 11520 1
pcspkr 4224 0
ext3 152712 1
jbd 64788 1 ext3
mbcache 10628 1 ext3
ide_generic 2304 0 [permanent]
ehci_hcd 36616 0
uhci_hcd 25868 0
usbcore 142108 3 ehci_hcd,uhci_hcd
ide_cd 44704 0
cdrom 41904 1 ide_cd
piix 11908 0 [permanent]
generic 5636 0 [permanent]
ide_disk 19200 3
via82cxxx 11140 0 [permanent]
processor 29160 0
vga16fb 14344 0
cfbcopyarea 4992 1 vga16fb
vgastate 10752 1 vga16fb
cfbimgblt 4096 1 vga16fb
cfbfillrect 5376 1 vga16fb

lspci output:

00:00.0 Host bridge: Intel Corporation 915G/P/GV/GL/PL/910GL Express Memory Controller Hub (rev 04)
00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Express Chipset Family Graphics Controller (rev 04)
00:1b.0 Audio device: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
02:04.0 RAID bus controller: VIA Technologies, Inc. VT6410 ATA133 RAID controller (rev 06)
02:06.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8169 Gigabit Ethernet (rev 10)

Do you need more informations?

Thanks,

Helton Dória

Revision history for this message
Alexandre Otto Strube (surak) wrote :

Helton,

is this lsmod output being generated with the vanilla kernel using the .config from ubuntu?

Did you take a look at ubuntu's patches regarding this specific device? (By the way, could you please attach a lspci -n here too?)

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi Alexandre,

The output was generated using a vanilla kernel, but I think that the .config is not from ubuntu...I will verify with Helton.

The 'lspci -n' output:

ubuntu@ubuntu:~$ lspci -n
00:00.0 0600: 8086:2580 (rev 04)
00:02.0 0300: 8086:2582 (rev 04)
00:1b.0 0403: 8086:2668 (rev 03)
00:1d.0 0c03: 8086:2658 (rev 03)
00:1d.1 0c03: 8086:2659 (rev 03)
00:1d.2 0c03: 8086:265a (rev 03)
00:1d.3 0c03: 8086:265b (rev 03)
00:1d.7 0c03: 8086:265c (rev 03)
00:1e.0 0604: 8086:244e (rev d3)
00:1f.0 0601: 8086:2640 (rev 03)
00:1f.2 0101: 8086:2651 (rev 03)
00:1f.3 0c05: 8086:266a (rev 03)
02:04.0 0104: 1106:3164 (rev 06)
02:06.0 0200: 10ec:8169 (rev 10)

Thanks,

Grazieno

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Alexandre,

This site [1] shows the vendor and driver from 'lspci -n', it's can help us.

Thanks,

Grazieno

[1] http://kmuto.jp/debian/hcl/

Revision history for this message
Helton Dória (helton-doria) wrote :

Hi Alexandre,

Yes, the lsmod output was generated with the vanilla kernel 2.6.17-10 using the .config of Ubuntu Dapper, Kernel 2.6.15-27.

Perhaps I am missed on this, but didn't see any patch regarding this specific device.

As Grazieno said, the 'lspci -n' output is:

00:00.0 0600: 8086:2580 (rev 04)
00:02.0 0300: 8086:2582 (rev 04)
00:1b.0 0403: 8086:2668 (rev 03)
00:1d.0 0c03: 8086:2658 (rev 03)
00:1d.1 0c03: 8086:2659 (rev 03)
00:1d.2 0c03: 8086:265a (rev 03)
00:1d.3 0c03: 8086:265b (rev 03)
00:1d.7 0c03: 8086:265c (rev 03)
00:1e.0 0604: 8086:244e (rev d3)
00:1f.0 0601: 8086:2640 (rev 03)
00:1f.2 0101: 8086:2651 (rev 03)
00:1f.3 0c05: 8086:266a (rev 03)
02:04.0 0104: 1106:3164 (rev 06)
02:06.0 0200: 10ec:8169 (rev 10)

Thanks,

Helton

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi people,

I try boot from Ubuntu Alternative in this controller without sucess. All options - text, OEM and command-line - was tested but I receive 'kernel panic' to all situations.

I use Herd 2 (Feisty).

Thanks,

Grazieno

Brian Murray (brian-murray)
Changed in linux-source-2.6.17:
importance: Undecided → Medium
status: Unconfirmed → Confirmed
Revision history for this message
Kyle McMartin (kyle) wrote :

Unless you provide the full text of the kernel panic message, we're unable to help you. You can do this by either transcribing it, or by taking a photograph of the complete message.

Changed in linux-source-2.6.17:
assignee: nobody → ubuntu-kernel-team
status: Confirmed → Needs Info
Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi Kyle,

Thanks for your comment!

In attachment, a photograph of boot in this computer with Herd 5. I can take a lot of photograph about this or anything that you prefer..I really want resolve this bug.

Regards,

Grazieno

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :
Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi people,

In attachment, a photograph about the compilation error from 2.6.17-1.1.

This error don't occurs from Kernel 2.6.17 vanilla.

Regards,

Grazieno

Tim Gardner (timg-tpi)
Changed in linux-source-2.6.17:
assignee: ubuntu-kernel-team → kyle
Revision history for this message
Kyle McMartin (kyle) wrote :

Hi, you're missing the most important portion of the dump. Can you try shift-pageup to get the whole text? The part in particular we need is the register dump (eax, ebx, etc.)

Cheers,
  Kyle

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi Kyle!

Do you know what I must do to capture this information? I don't know how to do this.

Thanks,

Grazieno

Revision history for this message
Alexandre Otto Strube (surak) wrote :

Grazieno,

you could try to change vga mode to a higher resolution during boot to achieve a higher resolution. VGA=791 would probably be enough. Ah, try removing the date, as it got quite big :-)

Revision history for this message
Grazieno Pellegrino (grazieno) wrote :

Hi Surak,

I tried all the options in the live-cd (F4 option) and there is no boot. The computer freezes (numlock inactive).

So I try pass VGA options in 'Boot Option' (Surak's suggestion) . I tried VGA= 769 | 771 | 773 | 775 | 788 | 791 | 796, but I don't have sucess in both case.

Any suggestion?

Regards,

Grazieno

Revision history for this message
Alexandre Otto Strube (surak) wrote :

Grazieno,

does this still happen on latest feisty updates?

Revision history for this message
Helton Dória (helton-doria) wrote :

Alexandre,

I tested the kernel proposed in the beta and the error persist. Monday, by morning, I will try to take a picture of the screen showing the registers values. Also, I will build last kernel locally, as Ben Collins asked, and will put here the results.

Thank you by the attention.

Helton

Revision history for this message
Helton Dória (helton-doria) wrote :

Kyle and Alexandre,

Here are the informations that I promised:
dmesg with kernel 2.6.19-Vanilla (the last kernel that we run with success in the machine);
lspci -vvn (again, with kernel 2.6.19-vanilla);
Screenshot of the error in kernel 2.6.17-10-386 (Ubuntu Version);
Screenshot of the error in kernel 2.6.20-14.23-generic (The proposal for the final version for Feisty)

If you need anything else, please, let me know.

Thanks,

Helton

Revision history for this message
Helton Dória (helton-doria) wrote :
Revision history for this message
Helton Dória (helton-doria) wrote :
Revision history for this message
Helton Dória (helton-doria) wrote :
Revision history for this message
Helton Dória (helton-doria) wrote :

Sorry,

Wrong information. The last pic was made with kernel 2.6.20-15.26-generic.

Revision history for this message
Henrique (henriquefpinto) wrote :

hello all!

I have the same problem. My MB is a MSI 915g Combo with Via VT6410 Controller.
This problem occurred with ubuntu 6.10 and 7.04, and Debian Etch 4.0

The "kernel panic" message is the same related above. It is solved?

Thanks to all!

Revision history for this message
Helton Dória (helton-doria) wrote :

Hi,

This bug is still marked as incomplete. Whish informations do you need?

Thanks,

Helton

Revision history for this message
Sergio Zanchetta (primes2h) wrote :

The 18 month support period for Edgy Eft 6.10 has reached it's end of life. As a result, we are closing the linux-source-2.6.17 Edgy Eft kernel task.

Hardy Heron 8.04 was recently released. It would be helpful if you could test the new release and verify if this is still an issue - http://www.ubuntu.com/getubuntu/download . You should be able to test your bug using the LiveCD. Please let us know your results. Thanks.

Changed in linux-source-2.6.17:
status: Incomplete → Invalid
Changed in linux:
status: New → Incomplete
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

*This is an automated response*

This bug report is being closed because we received no response to the previous request for information. Please reopen this if it is still an issue in the actively developed pre-release of Jaunty Jackalope 9.04 - http://cdimage.ubuntu.com/releases/jaunty . To reopen the bug report simply change the Status of the "linux" task back to "New".

Changed in linux:
status: Incomplete → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.