NM puts up "Authentication required by Wireless Network" dialogue even if previous identical dialogue was cancelled

Bug #824998 reported by Detlef Lechner
58
This bug affects 13 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Fix Released
High
Unassigned
Nominated for Xenial by Aron Xu

Bug Description

Oneiric annoys me sending messages "Authentication required by Wireless Network" ad infinitum.
I did not aks Oneiric to connect to a wireless access point.
Lucid was more intelligent and stopped annoying me after a while after I had told it not to connect to this wireless network.
I expect that Oneiric GNOME 3 learns at least after the third denied message that I am connected via Ethernet and do not wish a wireless connection.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: network-manager 0.8.9997+git.20110721t045648.36db194-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-server 3.0.0
Uname: Linux 3.0.0-7-server x86_64
Architecture: amd64
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Date: Fri Aug 12 08:16:31 2011
Gconf:

InstallationMedia: Ubuntu-Server 11.04 "Natty Narwhal" - Release amd64 (20110426)
IpRoute:
 default via 192.168.178.1 dev eth0 metric 100
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.178.0/24 dev eth0 proto kernel scope link src 192.168.178.32
Keyfiles: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: Upgraded to oneiric on 2011-08-07 (4 days ago)

Revision history for this message
Detlef Lechner (detlef-lechner) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

Changed in network-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Detlef Lechner (detlef-lechner) wrote :

This bug persists.
'~$ uname -a;
Linux T61 3.0.0-12-server #20-Ubuntu SMP Fri Oct 7 16:36:30 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux'
UpdateManager: "Your System is up-to-date. There are no updates that could be installed."
I complain that you did not deal with this bug adequately.

Revision history for this message
Pablo Almeida (pabloalmeidaff9) wrote :

I know this bug. It happens in some installations at some times, but not in others. I can confirm it exists, but, as I don't have a laptop, I can't help any further.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status: Incomplete → Expired
chrysn (chrysn)
Changed in network-manager (Ubuntu):
status: Expired → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
chrysn (chrysn) wrote :

this is still an issue with current oneiric versions.

i understand that this is hard to fix given that we up to now don't even know under which conditions this occurs (happens with me on a thinkpad edge 13 (RTL8191SEvB wireless adapter) but not on thinkpad edge 11 (can't determine wireless adapter atm), both using the same network provided by a linksys wrt54gl v1.1 running openwrt backfire), but please at least give details on how affected users can contribute, which log files you need etc.

i'm providing a syslog of an affected system here; when it was woken up on Feb 24 around 22:15, it showed numerous password prompts for the wpa2 psk network with essid amsuess.com, which it is configured to connect to automatically.

please let me know what other info you need in order to fix this.

Revision history for this message
Henri Sundelin (henri-sundelin) wrote :

This same issue is also on Precise.

Issue occurs typically when the access point hangs. (No problems in client, it just keep retrying on and on to regain access to the ap.)

Fix should for example delete previous dialog if such exists.

Revision history for this message
Thomas Hood (jdthood) wrote : Re: NM puts up "Authentication required by Wireless Network" dialog even if previous identical dialog was canceled

Click on the networking indicator and disable wireless?

summary: - Oneiric annoys me sending messages "Authentication required by Wireless
- Network" ad infinitum
+ NM puts up "Authentication required by Wireless Network" dialog even if
+ previous identical dialog was canceled
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

No; this is an issue that needs to be fixed anyway; I think it's probably going to be fine in 12.10; provided that NM properly looks and keeps tabs of the connection activations and doesn't try to auto-activate connections that were just failed after a scan.

Changed in network-manager (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → High
Revision history for this message
Eric Casteleijn (thisfred) wrote :

I am getting the same in 12.10, with the added bonus that it will never actually connect to my wireless.

Revision history for this message
Russ Dill (russ-dill) wrote :

Yes, this is really really annoying. More so because if you accidentally do anything, it saves you accident as the new wifi password. Hey, network manager, there was nothing wrong with the password to begin with, the router just power cycled.

Revision history for this message
pranith (bobby-prani) wrote :

I have the same problem, only much worse. My network connection is flaky. So the wireless keeps disconnecting intermittently. Whenever this happens, there is a dialog box asking for authentication, when, in fact, the give password is the right one.

I had around 30 dialog boxes open *simultaneously* when I was away from my desktop for a day. I have to manually close each one of them, since they are not grouped and shown.

Please fix!

Revision history for this message
Krellan (ubuntu-krellan) wrote :

pranith: I have the same problem. I connect to a weak access point. When it flakes out, even for a moment, NetworkManager spams that hated dialog box up to the middle of the screen again. The password is correct, it's already prepopulated within the dialog box, but NetworkManager still insists on prompting the user again to connect. Why?

I really wish there was this checkbox:

[X] Remember this password and try reconnecting again automatically in the background when connection is temporarily lost, and do not pop up this dialog box again

Revision history for this message
The Powerpuff Girls (thepowerpuffgirls) wrote :

I've been having that issue for awhile, on Ubuntu 12.04.
I haven't yet seen it on Ubuntu 16.04, which is what I'm using now.

It does not connect to the Internet at times, on this one and another one (running Ubuntu 12.04).
Usually if I take out the USB WLAN adapter and put it in another USB port, it works, at other times only works for a minute.
I'm not sure if that is related, but worth looking into.

- Blossom

summary: - NM puts up "Authentication required by Wireless Network" dialog even if
- previous identical dialog was canceled
+ NM puts up "Authentication required by Wireless Network" dialogue even
+ if previous identical dialogue was cancelled
Revision history for this message
Aron Xu (happyaron) wrote :

Leave to

Changed in network-manager (Ubuntu):
status: Triaged → Fix Released
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