oosplash.bin crashed with SIGSEGV in XSetForeground()

Bug #835153 reported by DanielFCaicedoT
This bug affects 324 people
Affects Status Importance Assigned to Milestone
LibreOffice
Fix Released
Medium
libreoffice (Ubuntu)
Fix Released
High
Björn Michaelsen
Oneiric
Fix Released
High
Björn Michaelsen

Bug Description

.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: libreoffice-core 1:3.4.2-2ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
Architecture: amd64
CrashCounter: 1
Date: Fri Aug 26 18:48:39 2011
ExecutablePath: /usr/lib/libreoffice/program/oosplash.bin
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110822)
ProcCmdline: /usr/lib/libreoffice/program/oosplash.bin --writer /home/username/Documentos/CHARTER.doc
SegvAnalysis:
 Segfault happened at: 0x7f59c921fe56 <XSetForeground+22>: mov 0x968(%rdi),%rax
 PC (0x7f59c921fe56) ok
 source "0x968(%rdi)" (0x00000968) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: libreoffice
StacktraceTop:
 XSetForeground () from /usr/lib/x86_64-linux-gnu/libX11.so.6
 splash_draw_progress ()
 ?? ()
 main ()
Title: oosplash.bin crashed with SIGSEGV in XSetForeground()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
DanielFCaicedoT (dfcaicedo) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 XSetForeground (dpy=0x0, gc=0xac9280, foreground=13619411) at ../../src/SetFore.c:38
 splash_draw_progress ()
 sal_main_with_args ()
 main ()

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Changed in libreoffice (Ubuntu):
status: New → Confirmed
tags: added: bugpattern-needed
visibility: private → public
Changed in libreoffice (Ubuntu):
assignee: nobody → Björn Michaelsen (bjoern-michaelsen)
importance: Medium → High
status: Confirmed → Triaged
tags: removed: bugpattern-needed
Revision history for this message
suxenexus (suxenexus06) wrote :

It's rather weird for the splash screen to crash and yet the program is still working

Revision history for this message
Don Zavitz (dzavitz) wrote : Re: [Bug 835153] Re: oosplash.bin crashed with SIGSEGV in XSetForeground()

yes, and i haven't been able to reproduce it yet, mind you i haven't played
with LO too much i just tried again to open it a few times the same way and
it won't crash now

On Tue, Aug 30, 2011 at 8:48 AM, suxenexus <email address hidden>wrote:

> It's rather weird for the splash screen to crash and yet the program is
> still working
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (835230).
> https://bugs.launchpad.net/bugs/835153
>
> Title:
> oosplash.bin crashed with SIGSEGV in XSetForeground()
>
> Status in “libreoffice” package in Ubuntu:
> Triaged
>
> Bug description:
> .
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: libreoffice-core 1:3.4.2-2ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
> Uname: Linux 3.0.0-9-generic x86_64
> Architecture: amd64
> CrashCounter: 1
> Date: Fri Aug 26 18:48:39 2011
> ExecutablePath: /usr/lib/libreoffice/program/oosplash.bin
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110822)
> ProcCmdline: /usr/lib/libreoffice/program/oosplash.bin --writer
> /home/username/Documentos/CHARTER.doc
> SegvAnalysis:
> Segfault happened at: 0x7f59c921fe56 <XSetForeground+22>: mov
> 0x968(%rdi),%rax
> PC (0x7f59c921fe56) ok
> source "0x968(%rdi)" (0x00000968) not located in a known VMA region
> (needed readable region)!
> destination "%rax" ok
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> XSetForeground () from /usr/lib/x86_64-linux-gnu/libX11.so.6
> splash_draw_progress ()
> ?? ()
> main ()
> Title: oosplash.bin crashed with SIGSEGV in XSetForeground()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/835153/+subscriptions
>

Revision history for this message
cmyrland (carl-rahien) wrote :

I got the same crash again today after opening LO. I guess it only happens on first start after booting. After that LO keeps vital data in RAM to improve loading times etc.

Revision history for this message
Don Zavitz (dzavitz) wrote :

that would explain why i can't reproduce, i've been compiling in a vbox
machine so i can't restart my kompooter :P

On Tue, Aug 30, 2011 at 2:01 PM, filthpig <email address hidden> wrote:

> I got the same crash again today after opening LO. I guess it only
> happens on first start after booting. After that LO keeps vital data in
> RAM to improve loading times etc.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (835230).
> https://bugs.launchpad.net/bugs/835153
>
> Title:
> oosplash.bin crashed with SIGSEGV in XSetForeground()
>
> Status in “libreoffice” package in Ubuntu:
> Triaged
>
> Bug description:
> .
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: libreoffice-core 1:3.4.2-2ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-9.14-generic 3.0.3
> Uname: Linux 3.0.0-9-generic x86_64
> Architecture: amd64
> CrashCounter: 1
> Date: Fri Aug 26 18:48:39 2011
> ExecutablePath: /usr/lib/libreoffice/program/oosplash.bin
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110822)
> ProcCmdline: /usr/lib/libreoffice/program/oosplash.bin --writer
> /home/username/Documentos/CHARTER.doc
> SegvAnalysis:
> Segfault happened at: 0x7f59c921fe56 <XSetForeground+22>: mov
> 0x968(%rdi),%rax
> PC (0x7f59c921fe56) ok
> source "0x968(%rdi)" (0x00000968) not located in a known VMA region
> (needed readable region)!
> destination "%rax" ok
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> XSetForeground () from /usr/lib/x86_64-linux-gnu/libX11.so.6
> splash_draw_progress ()
> ?? ()
> main ()
> Title: oosplash.bin crashed with SIGSEGV in XSetForeground()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/835153/+subscriptions
>

Revision history for this message
iGadget (igadget) wrote :

I just got this crash as well, together with a whole bunch of other crashes:

Happened shortly after starting up Thunderbird, right after a fresh boot of the system. This crash occured together with a crash of "bluetooth-applet", "Software Sources", Unitiy and two instances of Compiz. I'll see if I can note the bug reports of those crashes to this one.

Right after submitting this bug report (when the browser was openened), I got another instance of Software Sources closing unexpectedly (seems like every time I submit one of these crashes, another one appears...).

Revision history for this message
iGadget (igadget) wrote :

...and it's consistent, as it just happened again - Software Sources closed unexpectedly after submitting this bug (once again).

Related bugs (so far):
#838418
#838417
#838378
#838407

I'll see if I can figure out which submission triggers which crash...

Revision history for this message
iGadget (igadget) wrote :

I figured it out:

Submitting a crashreport of "bluetooth-applet" (#838418) triggered a crash of
Unity (#838378 / #817352), submission of that crash triggered a crash of
Compiz (#838407), submission of that crash triggered a crash of
"oosplash.bin" (#835153), submission of that crash triggered a crash of "Software Sources" (#838417).

The above was reproducible (except for the bluetooth-applet crash) and started with a crash of all 5 components at the same time after a fresh boot when I had just started Thunderbird.

Paul White (paulw2u)
tags: added: kubuntu
tags: added: i386
Revision history for this message
DeadlyWolf (deadlywolf051) wrote :

Happened on fresh install Ubuntu beta 1, 3 desktops, chromium-browser, firefox and opened an existing document.

tags: removed: amd64 i386 kubuntu running-unity
Revision history for this message
Iain (iain-7) wrote :

Just had this happen to me on boot, Libreoffice wasn't even trying to load

Revision history for this message
Jim Perkins (jimperkins) wrote :

i was opening a password protected oo doc file that was located on an nfs share. file opened fine. didnt even see this crash notice until i closed firefox that had been running. I was manually installing 64 bit flash player when I noticed crash dialog. dont think that had anything to do with crash. Note I am running gnome shell. thanks for all your hard work.

Revision history for this message
Andrew Colton (coltona) wrote :

Was working in libreoffice with Chrome and firefox going when I got this error message.

Revision history for this message
Benjamin Kerensa (bkerensa) wrote :

I'm able to reproduce this every time I open LO Writer

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ahmetcgl (ahmetcgl) wrote :

It just happened out of nowhere :)

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Mauricio Pretto (pretto) wrote :

I've got this using presentation

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unicorp99 (unicorp99) wrote :

today on latest kubuntu 11.10 this bug is it!

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Susan Cragin (susancragin) wrote :

I got this bug after having swriter open for a while. I was going back and forth on different desktops between two open swriter documents and one open nautilus folder. The crash didn't seem to affect usability.

Revision history for this message
ahmetcgl (ahmetcgl) wrote :

it just crashed

Revision history for this message
James Don Book (jdonbook) wrote :

Opening file converted from .docx. Crash occurred shortly after opening the document, although the window did not close and I was able to continue viewing the document.

Revision history for this message
iGadget (igadget) wrote :

Messing around in the Options window. Right after pointing out the Sun 1.6.0_23 JRE in Options -> LO -> Java, this crash happened.

Revision history for this message
Martin Heitzer (martin-heitzer) wrote :

Was working in libreoffice with Chromium open when I got this error message.

Revision history for this message
Toby FitzSimons (tfitz2001) wrote :

Did an install on a virtual machine from 11.04 to 11.10 beta. Message occurred immediately upon start. Keyboard commands are locked out and a reinstall does not help. Default window is the Gnome Classic... mouse and keyboard are non-responsive after opening a folder window.

Revision history for this message
Sanjeev Gupta (ghane) wrote :

After upgrade to -12, but no reboot yet.

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carlos palma (carlos-palma) wrote :

LO crash occurred after a reboot (of a successful upgrade from Natty to Oneiric - congratulations for that)

Revision history for this message
arcade (l-postmaster) wrote :

same crash for me

Revision history for this message
Maher Sallam (maher-3) wrote :

This happened to me too today!

description: updated
Revision history for this message
Mohammad Sabbir Hasan (sabbir2world) wrote :

weird to me....coz...showed me this crash because of Libre Office...But that was still working...Pretty nice bug indeed...:P

Revision history for this message
bastubis (pmg-gmx) wrote :

I get this error frequently and for no apparent reason. Sometimes I've just opened a menu but often I'm just typing. Different other programmes have also been open at different times. Nothing occurs to me as a constant here.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Reopened and linked relevant upstream bug.

Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Marking issue 832516 as a duplicate as it is the same rootcause.

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :

Just had this crash happen to me while I left a LibreOffice Writer document open for a couple minutes with a .doc. And like so many others here have said, Writer just kept on running like nothing ever happened.

Revision history for this message
Radek Ż (radion2) wrote :

this unexpected errorhas occurred during work on Libre office - I just writing something...

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Carla Sella (carla-sella) wrote :

it just crashed

Revision history for this message
Federico (fkremer-terra) wrote :

Estaba trabajando con Libre Office y de pronto aparece este error

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
Changed in libreoffice (Ubuntu):
status: Triaged → In Progress
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
Changed in libreoffice (Ubuntu):
milestone: none → ubuntu-11.10
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
tags: added: rls-mgr-o-tracking
Revision history for this message
Detlef Lechner (detlef-lechner) wrote :

Even after today's (2011-09-17) distribution upgrade this error persists.
'~$ uname -a;
Linux T61 3.0.0-11-server #18-Ubuntu SMP Wed Sep 14 01:20:37 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux'

Revision history for this message
Kevin S (ks20xx) wrote :

Kubuntu 11.10 x64 : Occured to me when using impress to view an ms powerpoint.

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Tony Mugan (tmugan) wrote :

Just got this on Oneiric with latest updates while using LibreOffice Writer

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Steve Magoun (smagoun) wrote :

Got this today with libreoffice-* 1:3.4.3-1ubuntu2.

Changed in df-libreoffice:
status: Confirmed → Fix Released
Revision history for this message
Carla Sella (carla-sella) wrote :

I had the crash message while libreoffice applications were opened and windows where minimized and I was doing some suspend/resume tests.

Revision history for this message
Snoopyski (sgauvin) wrote :

Same thing for me... Crash but running in background !!! It appear on my screen when I working in Firefox.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
Changed in libreoffice (Ubuntu Oneiric):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package libreoffice - 1:3.4.3-1ubuntu3

---------------
libreoffice (1:3.4.3-1ubuntu3) oneiric; urgency=low

  * merge from debian up to 7eed0868b20d50c83a59d41d79d6543500e3d63d
    - fixes oosplash.bin crashed with SIGSEGV in XSetForeground() (LP: #835153)
    - reenables PostgreSQL SDBC (LP: #835662)
    - fixes report-builder (LP: #779798)
    - fixing -common/-core dependencies (LP: #841562) (LP: #850372)

libreoffice (1:3.4.3-2) UNRELEASED; urgency=low

  [ Rene Engelhard ]
  * debian/patches/no-deprecated-options-in-qstart-wrappers.diff: use --writer
    instead of -writer (closes: #638868)
  * debian/patches/fix-sample-icc-1.3.2-patch.diff: backport from master:
    re-enable patch hunk to fix PDF A/1-a export on 64bit archs, thanks lmamane
    for the patch (closes: #633480)
  * debian/patches/update-sdbc-postgresql.diff: update SDBC PostgreSQL
    driver to Lionels new LibreOffice version.
  * debian/patches/handle-NULL-display-gracefully.diff: backport from
    libreoffice-3-4

  * debian/control.in:
    - remove obsolete Pre-Depends on debconf in ure
    - add Breaks: on incompatible -cores on -common (basis-link symlink)
      (closes: #641357)
  * debian/control.postgresql.in: add (>= 8,4) to postgresql suggests to make
    more visible that we need >= 8.4 of PostgreSQL. Update Homepage for new
    LibreOffice location
  * debian/control.reportdesign.in: make -report-builder depend on
    -report-builder-bin (>= ${base-version}) (closes: #640900)
  * debian/rules:
    - re-enable -sdbc-postgresql
    - fix adding PYTHONPATH to unopkg (closes: #625878)
  * debian/libreoffice-common.links, debian/rules:
    - fix mimetype icon links for hicolor (closes: #641860)

  [ Lionel Elie Mamane ]
  * debian/rules: we need translate-toolkit (>= 1.9.0)
 -- Bjoern Michaelsen <email address hidden> Thu, 22 Sep 2011 12:46:37 +0200

Changed in libreoffice (Ubuntu Oneiric):
status: Fix Committed → Fix Released
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