the installer crashed

Bug #83839 reported by edavid_id
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/installer/syslog, /var/log/syslog, and /var/log/partman:
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 130, in ?
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 55, in install
    ret = wizard.run()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 264, in run
    self.progress_loop()
  File "/usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 550, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1263, in ?
    if install.run():
  File "/usr/share/ubiquity/install.py", line 284, in run
    if not self.copy_all():
  File "/usr/share/ubiquity/install.py", line 466, in copy_all
    shutil.copyfile(sourcepath, targetpath)
  File "/usr/lib/python2.4/shutil.py", line 48, in copyfile
    fdst = open(dst, 'wb')
IOError: [Errno 2] No such file or directory: '/target/lib/modules/2.6.15-26-386/kernel/net/sched/sch_hfsc.ko'

** help me its my first time using ubuntu

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments.

Revision history for this message
Andrew Keyes (akeyes) wrote :

Marking as incomplete as requested logs have not been provided.

Changed in ubiquity:
status: New → Incomplete
Revision history for this message
Colin Watson (cjwatson) wrote :

I'm closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

That said: the error means that a directory that should have been created on the hard disk just previously has vanished again. This type of problem is often due to a faulty hard disk. It may help to check whether the hard disk is old and in need of replacement, or to move the system to a cooler environment.

Changed in ubiquity:
status: Incomplete → Invalid
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