Unity does not allow citrix receiver remote desktop to open full screen

I have this same issue with an Asus netbook (EE PC) Atom processor Ubuntu 11.10. The unity bar seems to throw off the focus. The remote session will not go full scrn and the pointer is not aligned.

Status changed to 'Confirmed' because the bug affects multiple users.

users reporting the same issue

http://ubuntuforums.org/showthread.php?t=1763428

I found that this step in article 1763428 will allow for full desktop, however the mouse is still off focus. I think switching workspaces aligns the scrn without the unity bar

"Re: Unity and Citrix
I use Citrix receiver in full screen, and most of the time, I don't get the unity overlay.

I put the Citrix screen onto workspace 2, allow it to load, then press CTRL+F2 (to focus back to my desktop). Then Ctrl+Alt+left to scroll back to workspace 1.

Switching back to Workspace 2 - if I click on the Citrix icon in the Unity bar, then I don't get it overlaid, but if I use Ctrl+Alt+right, then I do... Weird!"

Hi,

Can the reporter do two things here
1) try this on ubuntu 12.04
2) grab an xwininfo -all of the window + xwininfo -root -tree

Might help with debugging.

Tried briefly in 12.04 beta2 as of today. It has certainly improved.

Some notes:

 * it now seems to obey window size preferences requests (e.g. 1024x768) set on the server
 * it makes an app window of this size, which can then be resized
 * if this window is maximised (as opposed to full screen) it is sized leaving the unity bar in place at the top
 * no cursor misplacement/offset problems seemed to occur in any of this
 * if the session requests full screen, it gets it. Desktop was all white until the screen was refreshed or areas redrawn/exposed.
 * I couldn't find a way to get out of the fullscreen session, e.g. to change to a different ubuntu desktop, even with the cursor on a second monitor, other than disconnecting from within the windows session.
 * if the preferences are set for relative sizes (e.g. 80% of screen) then the result appears to be calculated from the total size of multiple monitors, rather than the monitor the client app is going to appear on.

I wonder if I just fixed this in bug 946388... or if the cause of this bug is the same as bug 985369.

Problem still exists in 12.04 LTS (64)
 - mouse is offset the unity bar at the top
 - Unity lefthand and top bars are still shown

Attaching the debug info requested by Sam Spilsbury (smspillaz)
2) grab an xwininfo -all of the window + xwininfo -root -tree

Confirm Chris Pare, 12.04 still has the problem.

unity left and top bars are still shown - it is never true full screen

I can confirm the problem as well, no able to get fullscreen without mouse being offset. Tried to switch to legacy fullscreen mode in compiz config manager, but no avail.

This still affects me in 12.04 too.

Setting confirmed for 5.0 series, can anyone check if this is still an issue in Ubuntu 12.10 so we can track if a fix has been found in lp:unity trunk?

I can confirm that in 12.10 this still occurs. Also, resizing windows does not work properly most of the time, anymore.

I've given up on this being fixed. The only updates are it being pushed
back each version to next.

--
Dan.
On 23/01/2013 5:58 PM, "Daniel van Vugt" <email address hidden>
wrote:

> ** Changed in: compiz
> Milestone: 0.9.9.0 => 0.9.9.2
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/879237
>
> Title:
> Unity does not allow citrix receiver remote desktop to open full
> screen
>
> Status in Compiz:
> Confirmed
> Status in Unity:
> Incomplete
> Status in Unity 5.0 series:
> Confirmed
> Status in Unity 6.0 series:
> Incomplete
> Status in “unity” package in Ubuntu:
> Confirmed
>
> Bug description:
> Unity does not allow citrix remote desktop to open full screen.
> Further there is an issue with clicks. There is vertical space between
> pointer on the remote screen ad finally where it clicks. The distance
> is probably the size of unity bar at top.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: unity 4.22.0-0ubuntu3
> Uname: Linux 3.1.0-0301rc9-generic x86_64
> NonfreeKernelModules: fglrx
> .tmp.unity.support.test.0:
>
> ApportVersion: 1.23-0ubuntu3
> Architecture: amd64
> CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,imgpng,place,session,snap,compiztoolbox,gnomecompat,mousepoll,resize,move,regex,unitymtgrabhandles,vpswitch,wall,grid,animation,expo,ezoom,workarounds,fade,scale,unityshell]
> CompositorRunning: compiz
> Date: Fri Oct 21 01:49:11 2011
> DistUpgraded: Fresh install
> DistroCodename: oneiric
> DistroVariant: ubuntu
> DkmsStatus:
> blcr, 0.8.2: added
> fglrx, 8.881, 3.0.0-12-generic, x86_64: installed
> fglrx, 8.881, 3.1.0-0301rc9-generic, x86_64: installed
> GraphicsCard:
> ATI Technologies Inc Madison [AMD Radeon HD 5000M Series] [1002:68c1]
> (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:3977]
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64
> (20110921.2)
> JockeyStatus:
> xorg:fglrx_updates - ATI/AMD proprietary FGLRX graphics driver
> (post-release updates) (Proprietary, Disabled, Not in use)
> xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver (Proprietary,
> Enabled, In use)
> MachineType: LENOVO IdeaPad Y460p
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.1.0-0301rc9-generic
> root=UUID=6f62ce39-c262-459f-b817-b8177865e6ed ro quiet splash vt.handoff=7
> SourcePackage: unity
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 02/11/2011
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 3FCN19WW
> dmi.board.name: KL2
> dmi.board.vendor: LENOVO
> dmi.board.version: Rev 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: Rev 1.0
> dmi.modalias:
> dmi:bvnLENOVO:bvr3FCN19WW:bd02/11/2011:svnLENOVO:pnIdeaPadY460p:pvrRev1.0:rvnLENOVO:rnKL2:rvrRev1.0:cvnLENOVO:ct10:cvrRev1.0:
> dmi.product.name: IdeaPad Y460p
> dmi.product.version: Rev 1.0
> dmi.sys.vendor: LENOVO
> version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu5
> versio...

Unassigned from Sam unless he still wants to look at this (he assigned this bug to himself in May).

I have given up on Unity and switched to XFCE, no issues there with Citrix client. You guys really fail to get the basics right.

In case anyone is interested in debugging this. This is easily reproducible using citrix's demo cloud. Sign up for a demo user name and password at citrixcloud.net. Then point your web browser at demo.citrixcloud.net and enter the credentials.

confirm bug in Ubuntu 13.04, xwininfo attached

confirmed bug in Ubuntu 13.04, even after installing xubuntu-desktop and switching to xfce.

I do not seem to be able to reproduce this bug any more with the v13 beta. Can anyone else affected please confirm that this is fixed by the v13 beta, and report back?

http://www.citrix.com/downloads/citrix-receiver/betas-and-tech-previews/receiver-for-linux-130-tech-preview.html

I was able to reproduce this issue pre receiver v13 beta. After moving to v13 beta, I can't reproduce the issue anymore. It looks to have resolved my issue as I was seeing it 100% of the time before v13 beta

I dispute that the problem is entirely within citrix; there are plenty of
other full screen programs broken by unity, no doubt with some issues on
each side.

That citrix has evidently found a work-around is nice, but just points to
the endless delays in this bug.

Can someone share link for 13 bets for Citrix receiver? Though I totally agree with the comment above. Too many applications were broken unity.

Vipul, you can download Citrix Receiver for Linux v13 public beta at http://www.citrix.com/downloads/citrix-receiver/betas-and-tech-previews.html
You will need to test it on a 32 bit system for now as there is a multiarch issue (whereby libwekitgtk:i386 depends on a non-installable libwebkitgtk-common package) that impacts 64 bit systems.

I can confirm this bug has not been fixed for 64bit Citrix Receiver v13 icaclient_13.0.0.256735_amd64.deb. Running Ubuntu 13.10.
xwininfo attached.

This has been some releases ago, so going to mark as such. Need to investigate whether it has been fixed in 12.04 as well.

In my last comment, I meant to say, this has been *fixed* some releases ago.