Ubuntu
ubiquity package

Installer crashed

Bug #88260 reported by Hugo.trucker
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Cristian Aravena Romero

Bug Description

Binary package hint: ubiquity

When installing ubuntu 6.10 from cd and dvd in both I'm having the same problem: the installer crashed in any where (68%, 70%, 80%, etc. not the same progress).

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 335, in run
    self.configure_user()
  File "/usr/share/ubiquity/install.py", line 897, in configure_user
    raise InstallStepError("UserSetupApply failed with code %d" % ret)
InstallStepError: UserSetupApply failed with code 1

Revision history for this message
Cristian Aravena Romero (caravena) wrote :

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from [WWW] https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments.

Changed in ubiquity:
assignee: nobody → caravena
status: Unconfirmed → Needs Info
Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hi, Just following up on this bug. Will you be able to provide these log files? (you will have to repeat the install attempt with the same Live CD to get them) Without the logs we will not be able to follow up this issue further.

This page contains detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs

Thanks!

Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.

Changed in ubiquity:
status: Incomplete → Invalid
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