Ubuntu installation process crashed upon attempted installation of the boot loader

Bug #88582 reported by JoeL Klipfel
4
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Colin Watson

Bug Description

Binary package hint: ubiquity

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 385, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1163, in configure_bootloader
    raise InstallStepError(
InstallStepError: GrubInstaller failed with code 1

Revision history for this message
Colin Watson (cjwatson) wrote :

Could you please attach /var/log/syslog and /var/log/partman to this bug, following the directions in http://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs? Thanks in advance.

Changed in ubiquity:
assignee: nobody → kamion
status: Unconfirmed → Needs Info
Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

Hi, Just following up on this bug. Will you be able to provide these log files? (you will have to repeat the install attempt with the same Live CD to get them) Without the logs we will not be able to follow up this issue further.

This page contains detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs

Thanks!

Revision history for this message
JoeL Klipfel (klipfejj) wrote : Re: [Bug 88582] Re: Ubuntu installation process crashed upon attempted installation of the boot loader

Sorry I never sent you the log files. The reason I haven't done so yet
is that I sovled the problem on my own, so no need to worry. Thank you
very much for your willingness to help me.

Shalom,
Joel

Quoting Henrik Nilsen Omma <email address hidden>:

> Hi, Just following up on this bug. Will you be able to provide these log
> files? (you will have to repeat the install attempt with the same Live
> CD to get them) Without the logs we will not be able to follow up this
> issue further.
>
> This page contains detailed information on uploading log files:
> https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs
>
> Thanks!
>
> --
> Ubuntu installation process crashed upon attempted installation of
> the boot loader
> https://bugs.launchpad.net/bugs/88582
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

We are closing this report because you've solved it and it lacks the information we need to investigate the problem, as described in the previous comments.

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

Changed in ubiquity:
status: Incomplete → Invalid
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