unable to log bugs with ubuntu-bug for unity or unity-2d

Bug #924181 reported by psypher
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Medium
Martin Pitt
unity-2d (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When trying to log a bug for unity or unity-2d I get the following error:

The problem cannot be reported:This is not an official Ubuntu package. Please remove any third party package and try again.

What do you require from me to assist? I tried tail -f of all my logs while attempting to perform the ubuntu-bug unity action but no errors appeared.

psypher (psypher246)
summary: - unable to log bugs with ubuntu-bug for unity-2d
+ unable to log bugs with ubuntu-bug for unity or unity-2d
description: updated
Revision history for this message
psypher (psypher246) wrote :

When trying to update another bug with apport-collect I get this:

apport-collect 924682
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 398, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 575, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 499, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 384, in update
    bug.lp_save()
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 732, in lp_save
    URI(self.self_link), representation, headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 336, in patch
    'PATCH', extra_headers=extra_headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 281, in _request
    raise error
lazr.restfulclient.errors.BadRequest: HTTP Error 400: Bad Request
Response headers:
---
-content-encoding: gzip
connection: close
content-length: 45
content-type: text/plain;charset=utf-8
date: Wed, 01 Feb 2012 06:19:44 GMT
server: zope.server.http (HTTP)
status: 400
vary: Accept,Accept-Encoding
via: 1.1 api.launchpad.net
x-lazr-notifications: []
x-powered-by: Zope (www.zope.org), Python (www.python.org)
---
Response body:
---
tags: [ConstraintNotSatisfied(u'compiz-Fai')]
---

Revision history for this message
psypher (psypher246) wrote :

today compiz randomly crashed I was unable to log a bug for that as well with the same error.

Revision history for this message
Gerry Boland (gerboland) wrote :

You get the "not official" warning if you have installed PPAs of Unity or Unity2D. Have you?

Apport-GTK is crashing on you - this is probably a bigger problem! I'm reassigning this bug to that project.

Changed in unity-2d (Ubuntu):
status: New → Invalid
Revision history for this message
Martin Pitt (pitti) wrote :

This looks like a temporary launchpad glitch, or you have some problems with your network connection?

Changed in apport:
status: New → Invalid
Revision history for this message
psypher (psypher246) wrote :

@Gerry: Ah ok, I have got the Unity PPA's, reassign as you want. Thanks

@Martin: doubt it, working on LAN on ISP backbone. Just tried apport again on a different bug and got the same:

apport-collect 921540
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"
Gtk-Message: Failed to load module "canberra-gtk-module"

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",

Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",
cat: /var/log/lightdm/:0.log: No such file or directory
rectory
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 398, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 575, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 499, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 384, in update
    bug.lp_save()
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 732, in lp_save
    URI(self.self_link), representation, headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 336, in patch
    'PATCH', extra_headers=extra_headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 281, in _request
    raise error
lazr.restfulclient.errors.BadRequest: HTTP Error 400: Bad Request
Response headers:
---
-content-encoding: gzip
connection: close
content-length: 45
content-type: text/plain;charset=utf-8
date: Fri, 03 Feb 2012 06:01:33 GMT
server: zope.server.http (HTTP)
status: 400
vary: Accept,Accept-Encoding
via: 1.1 api.launchpad.net
x-lazr-notifications: []
x-powered-by: Zope (www.zope.org), Python (www.python.org)
---
Response body:
---
tags: [ConstraintNotSatisfied(u'compiz-Fai')]
---

Martin Pitt (pitti)
affects: apport → launchpadlib
Changed in launchpadlib:
status: Invalid → New
Revision history for this message
Martin Pitt (pitti) wrote :

wgrant | pitti: Bug #924181 looks like apport is trying to set a tag with capital letters in it, which is forbidden.

affects: launchpadlib → apport (Ubuntu)
Changed in apport (Ubuntu):
assignee: nobody → Martin Pitt (pitti)
importance: Undecided → Medium
status: New → In Progress
Revision history for this message
Martin Pitt (pitti) wrote :

Fixed in trunk r2132

Changed in apport (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 1.92-0ubuntu1

---------------
apport (1.92-0ubuntu1) precise; urgency=low

  [ Martin Pitt ]
  * New upstream release:
    - man/apport-bug.1: Mention where crash files are stored. Thanks David
      Kastrup.
    - hookutils.py, attach_hardware(): Sort ProcModules, thanks Brian Murray.
    - launchpad.py: Keep "Dependencies" attachment in duplicates. Thanks Brian
      Murray.
    - Reorganize the GNOME and KDE user interface to do the crash
      notifications and detail browser in a single dialog. Add test/gtk and
      test/kde tests to check expected dialog layout for different cases.
      Thanks Evan Dandrea!
    - Add support for the whoopsie-daisy crash reporting daemon by creating
      zero-byte .upload file stamps for crash reports. Thanks Evan Dandrea!
    - ui.py: Fix wrong creation of "~" folder instead of expanding it to home
      directory when using "Examine locally". Thanks Jason Conti!
      (LP: #909149)
    - Replace file() calls with open() for Python 3 compatibility. Thanks
      Colin Watson!
    - launchpad.py: Avoid sending tag names with upper case. (LP: #924181)
    - report.py, crash_signature_addresses(): Fix crash if report does not
      have "Signal".
    - apport-gtk: Fix resize handling of expander in details window. Thanks
      Thomas Bechtold! (LP: #930562)
    - Clean up unnecessary imports. Thanks Evan Dandrea!
  * debian/apport-kde.install: Ship new spinner.gif.

  [ Brian Murray ]
  * data/package-hooks/source_ubiquity.py: include kernel command line from
    ubiquity syslog in the report as InstallCmdLine
  * data/package-hooks/source_ubiquity.py: move apport-bug failures due to
    grub-installer to that package (LP: #878335)
  * debian/control: Add xvfb dependency so that the test suite can run the GUI
    tests.
 -- Martin Pitt <email address hidden> Mon, 20 Feb 2012 16:55:29 +0100

Changed in apport (Ubuntu):
status: Fix Committed → Fix Released
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