missing characters on print-out (while being displayed on screen)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups-filters (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
Hi,
while e.g. a PDF- or SVG-file is displayed on screen correctly, the print-out contains some missing characters, a rectangle appears instead.
I am using a laser printer: Samsung CLP-550.
I have tried two printer drivers:
(a) the one which is shipped with Xubuntu.
(b) the driver mentioned at "HOWTO Install Samsung Unified Printer Driver" (http://
This issue appears also in previous releases.
I will attach these files:
* cups debug logging:
troubleshoot.txt
* example PDF, the acronym's "P" at the end of the article is there:
non-missing characters.pdf
* a picture from the print-out where the "P" is missing:
missing characters.JPG
* comparable issue, last letter in line "Fahrplan & Onlinebuchung", the g, and in the last line, .ht[]l instead of .html:
print-out - missing g and m.pdf
* now with a svg-file, after printing with inkscape there are missing: the no. 3 and the 'u':
print-out - mising 3 and u.svg
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.0-16
ProcVersionSign
Uname: Linux 3.2.0-12-
NonfreeKernelMo
ApportVersion: 1.91-0ubuntu1
Architecture: i386
Date: Fri Feb 3 14:24:33 2012
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20111129.2)
Lpstat: device for CLP-550: usb://Samsung/
MachineType: Gigabyte Technology Co., Ltd. GA-MA78G-DS3H
Papersize: a4
PpdFiles: CLP-550: Samsung CLP-550 Series (PS)
ProcEnviron:
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-02-03 (0 days ago)
dmi.bios.date: 07/12/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FDf
dmi.board.name: GA-MA78G-DS3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: GA-MA78G-DS3H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
Related branches
Changed in cups-filters (Ubuntu): | |
status: | Triaged → In Progress |
This is caused by Poppler converting the PDF input file to PostScript for your PostScript printer. This will be fixed in the next cups-filters package, then we will let the pdftops filter use Ghostscript.