entries in menu bar not visible

Bug #1116658 reported by Loofmann
28
This bug affects 7 people
Affects Status Importance Assigned to Milestone
LibreOffice
Won't Fix
High
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

In all applications of the Libre Office package the entries of the menu bar (like "File", "Edit", "Format", etc.) are not visible but clickable. Even the hotkey characters are underlined.

I tried to fix it by changing the font rendering options in the Libre Office settings after i read about it in other bug reports. It didn't fix the problem.
Last thing i tried as changing the fonts used by Gnome regarding font type, size and aliasing.

I would be glad to fix this because it makes Libre Office unusable.

Information on my system
------------------------------------

output of lshw for display controller:
 *-display:0
             Beschreibung: VGA compatible controller
             Produkt: Mobile 945GSE Express Integrated Graphics Controller
             Hersteller: Intel Corporation
             Physische ID: 2
             Bus-Informationen: pci@0000:00:02.0
             Version: 03
             Breite: 32 bits
             Uhr: 33MHz
             Fähigkeiten: msi pm vga_controller bus_master cap_list rom
             Konfiguration: driver=i915 latency=0
             Ressourcen: irq:16 memory:f7f00000-f7f7ffff ioport:dc00(Größe=8) memory:d0000000-dfffffff memory:f7ec0000-f7efffff

output of lsb_release:
Description: Ubuntu 12.04.2 LTS
Release: 12.04

output of apt-cache policy libreoffice:
libreoffice:
  Installiert: 1:3.5.4-0ubuntu1.1
  Kandidat: 1:3.5.4-0ubuntu1.1
  Versionstabelle:
 *** 1:3.5.4-0ubuntu1.1 0
        500 http://de.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ precise-security/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.5.2-2ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

output of apt-show-versions -r libreoffice*:
libreoffice/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-base/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-base-core/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-calc/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-common/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-core/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-draw/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-emailmerge/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-filter-mobiledev/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-impress/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-java-common/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-math/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-style-human/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-style-tango/precise-security uptodate 1:3.5.4-0ubuntu1.1
libreoffice-writer/precise-security uptodate 1:3.5.4-0ubuntu1.1

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice 1:3.5.4-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
Uname: Linux 3.2.0-37-generic i686
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
Date: Tue Feb 5 21:41:44 2013
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MarkForUpload: True
SourcePackage: libreoffice
UpgradeStatus: Upgraded to precise on 2012-05-06 (275 days ago)

Revision history for this message
In , Tazir (tazir) wrote :

Default libreoffice with ubuntu 11.10 and 12.04 - most of the menus under libreoffice are half visible or not visible ( a "_" is visible in place of most menus and options under it).
LibreOffice 3.5 and 3.6.0.1
Ubuntu 11.10, 12.04

http://ask.libreoffice.org/question/1429/libreoffice-3512-menu-problem/

Revision history for this message
In , Tazir (tazir) wrote :

Created attachment 70940
Showcase

Revision history for this message
In , Rob Snelders (ertainl) wrote :

Set this bug to Bjoern. He is the maintainer for LibreOffice in Ubuntu. Maybe he knows the problem.

Revision history for this message
In , Adolfo Jayme Barrientos (fitojb) wrote :

While I have never experienced this problem with LibreOffice under Ubuntu, I have an idea. You seem to be using Arial, a MS proprietary font, as your UI font. I have observed that these fonts disappear from the UI if I don't give proper permissions to the font files. You may want to check file permissions with your file manager.

Revision history for this message
Loofmann (stefan-laufmann) wrote :
Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

Hi Loofmann, is this the same as the problem reported in https://bugs.freedesktop.org/show_bug.cgi?id=57814 ?

Revision history for this message
Loofmann (stefan-laufmann) wrote :

Hi Adolfo,

Yes it seems to be the exact problem. Following the link in the comments (http://ask.libreoffice.org/en/question/1429/libreoffice-3512-menu-problem/ ) shows a thread i already know.

I also tried the suggestions which are given there.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Is this a dupe of bug 568492?

Changed in df-libreoffice:
importance: Unknown → High
status: Unknown → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Revision history for this message
In , Pierre-bugzilla (pierre-bugzilla) wrote :

Also seeing this in ThinLinc (a VNC server) in multiple versions:

 - SLED 11: 3.6.5.2.15
 - Fedora 18: 3.6.6.2
 - Fedora 19: 4.0.3.3

So it seems to be a general bug rather than something distribution specific.

Looking at the behaviour, it looks a bit like there is a race going on between the code filling out the menu, and the code blitting it to the X server. Opening the menu will randomly get some of the entries. Compositing (e.g. gnome 3) also solves the problem.

Revision history for this message
In , Pierre-bugzilla (pierre-bugzilla) wrote :

Also happens with Fedora's bundled TigerVNC server.

Revision history for this message
In , Pierre-bugzilla (pierre-bugzilla) wrote :

Turned out to be a VNC issue in our/TigerVNC's case. The "Glyphs" XRENDER operation is no longer built on top of the "Composite" operation, so change tracking was off. Fixed upstream. Sorry for the noise.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Closing invalid as per upstream. Needs to be reopened in remote display provider as approprioate.

Changed in libreoffice (Ubuntu):
status: Confirmed → Invalid
Changed in df-libreoffice:
status: New → Won't Fix
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