no sound after upgrade to Feisty

Bug #111923 reported by Jessica Doyle
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Low
Andy Whitcroft

Bug Description

Running Kubuntu Feisty on an IBM Thinkpad T40. Sound worked fine in Edgy but I've been able to have it only briefly (see below) since the upgrade. No error messages; as far as the computer's concerned, it's putting out sound just fine. Everything seems to be affected -- Kaffeine, Amarok, system beeps, startup and shutdown, et cetera.

My husband reinstalled everything ALSA-related via Adept and rebooted, and that won sound back for about a twelve-hour period. I believe it went away again after I hibernated the computer, but I'm not sure.

As best I can remember there were no error messages reported when I upgraded to Feisty from Edgy (via Adept).

Attaching requested text files. If there's something else you need, my apologies, as I'm quite the n00b.

Thanks for the help.

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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Jessica Doyle (jlhdoyle) wrote :
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Daniel T Chen (crimsun) wrote :

Please mute 'External Amplifier'.

Changed in alsa-driver:
assignee: nobody → ubuntu-audio
importance: Undecided → Medium
status: Unconfirmed → Needs Info
Revision history for this message
Jessica Doyle (jlhdoyle) wrote :

Muted External Amplifer via KMix (i.e. turned the little yellow light off), no change.

Rebooted, no change.

Checked that External Amplifier was muted on both KMix and ALSA Mixer (alsamixergui), no change.

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Daniel T Chen (crimsun) wrote :

Is sound audible after executing ``sudo /etc/init.d/alsa-utils reset'' ?

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Jessica Doyle (jlhdoyle) wrote :

executed reset, no change; rebooted and re-executed reset, no change.

is it possible that a hardware problem coincided with the upgrade?

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Daniel T Chen (crimsun) wrote :

It's possible but statistically improbable (particularly for most IBM hardware).

Please attempt the following sequential commands in a Terminal:

kill $(lsof -t /dev/dsp* /dev/audio* /dev/mixer* /dev/snd/*)
sudo modprobe -r $(lsof |grep ^snd |awk '{print $1}'
sudo rm -f /var/lib/alsa/asound.state
sudo modprobe snd-intel8x0

After executing the above four commands, please adjust the mixer controls as necessary, and attempt to play an audio file.

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Daniel T Chen (crimsun) wrote :

Sorry, there's a missing ')' in the second command above. It should instead read:

sudo modprobe -r $(lsof |grep ^snd |awk '{print $1}')

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Jessica Doyle (jlhdoyle) wrote :

unfortunately, no change.

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Daniel T Chen (crimsun) wrote :

Please attach the output from ``amixer'' in a Konsole.

Are you using ``aplay /usr/share/sounds/*up.wav'' to test whether audio is audible? If not, please use this method, and attach any output in the Konsole that is displayed as a result of executing that aplay command.

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Jessica Doyle (jlhdoyle) wrote :

Well... last night I was running my battery down, and when the computer beeped to give me the low-battery warning, sound came back for the 1/2 second it took to play the beep.

Shut down, restarted this morning, we've got sound again.

Thank you for working on this during finals week, by the way.

Revision history for this message
Jessica Doyle (jlhdoyle) wrote :

Well... last night I was running my battery down, and when the computer beeped to give me the low-battery warning, sound came back for the 1/2 second it took to play the beep.

Shut down, restarted this morning, we've got sound again.

Thank you for working on this during finals week, by the way.

Revision history for this message
Jessica Doyle (jlhdoyle) wrote :

...and after coming out of hibernation, sound is gone again.

Attached is output of amixer after coming out of hibernation.

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Daniel T Chen (crimsun) wrote :

That's bug 80893.

Daniel T Chen (crimsun)
Changed in linux:
importance: Medium → Low
Revision history for this message
Andy Whitcroft (apw) wrote :

Feisty is now out of support, sound has improved considerably in the later releases and we would recommend the new 9.04 (Jaunty Jackalope) release. If this issue appears in a currently supported release please reopen this bug by moving this task to New.

Changed in linux (Ubuntu):
assignee: Ubuntu Audio Team (ubuntu-audio) → Andy Whitcroft (apw)
status: Incomplete → Won't Fix
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