bugreporting for ubuntu-release-upgrader is struggling on naming issue

Bug #1173913 reported by Sasa Paporovic
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport-symptoms (Ubuntu)
Fix Released
Medium
Brian Murray
Precise
Invalid
Undecided
Brian Murray
Raring
Fix Released
Undecided
Brian Murray
Saucy
Fix Released
Medium
Brian Murray
ubuntu-release-upgrader (Ubuntu)
Precise
Invalid
Undecided
Unassigned
Raring
Invalid
Undecided
Unassigned
Saucy
Invalid
Undecided
Unassigned

Bug Description

[ Impact ]

It can be challenging to report distribution upgrade bugs about ubuntu-release-upgrader because it is a source package and the binary package is called ubuntu-release-upgrader-core.

[ Test Case ]

1) run ubuntu-bug ubuntu-release-upgrader
2) observe a dialog saying that the package does not exist

After installing the version from -proposed you'll see an apport dialog with information about ubuntu-release-upgrader-core e.g. Package: ubuntu-release-upgrader-core.

[ Regression Potential ]
None, as it did not work before.

Original Description
--------------------
I was wondering why so many people report about ubuntu-release-upgrader without using apport for this.

I think I know it now.

If you give to command line:

ubuntu-bug ubuntu-release-upgrader
upgrader"
you will see a popup that informs you that such a package do not exist.

The correct command would be

ubuntu-bug ubuntu-release-upgrader-core

, but I think this is not known to much reporter, also because launchpad itself list all only as "ubuntu-release-upgrader"

The people just not see how to name correctly for apport.

This should be treat with,...well is a redirect possible?!

ProblemType: BugDistroRelease: Ubuntu 13.04
Package: ubuntu-release-upgrader-core 1:0.192.10
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CrashDB: ubuntu
Date: Sun Apr 28 12:35:04 2013
InstallationDate: Installed on 2013-01-13 (104 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: allSourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to raring on 2013-04-18 (9 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Sasa Paporovic (melchiaros) wrote :
tags: added: quantal saucy
Revision history for this message
Brian Murray (brian-murray) wrote :

This does not work because ubuntu-release-upgrader is a source package. However, the error messages in ubuntu-release-upgrader itself indicate that one should use a binary package with ubuntu-bug, e.g. ubuntu-bug ubuntu-release-upgrader core as you've mentioned. See:

#: ../DistUpgrade/DistUpgradeCache.py:706
msgid ""
"If none of this applies, then please report this bug using the command "
"'ubuntu-bug ubuntu-release-upgrader-core' in a terminal."

Having said that it'd still be good if people could use "ubuntu-bug ubuntu-release-upgrader". This was previously mentioned in a different bug report and I'm copying the comment here.

"On IRC you also asked about "apport-bug ubuntu-release-upgrader". As this is not a (binary) package name, this won't work. If this is desired, apport-symptoms should get a new symptom with that name (and perhaps a few aliases like "release-upgrade" and "upgrade" while we are at it) which simply redirects the report to "ubuntu-release-upgrader-core"; see /usr/share/doc/apport/symptoms.txt ." - Martin Pitt

Writing this symptom makes sense and it had just slipped off my to do list.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Invalid
Changed in apport-symptoms (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
summary: - bugreporting for ubuntu-release-upgrader ist struggling on naming issue
+ bugreporting for ubuntu-release-upgrader is struggling on naming issue
description: updated
Changed in apport-symptoms (Ubuntu Saucy):
assignee: nobody → Brian Murray (brian-murray)
status: Triaged → In Progress
Changed in apport-symptoms (Ubuntu Precise):
status: New → In Progress
Changed in apport-symptoms (Ubuntu Raring):
status: New → In Progress
assignee: nobody → Brian Murray (brian-murray)
Changed in apport-symptoms (Ubuntu Precise):
assignee: nobody → Brian Murray (brian-murray)
no longer affects: ubuntu-release-upgrader (Ubuntu)
Changed in ubuntu-release-upgrader (Ubuntu Precise):
status: New → Invalid
Changed in ubuntu-release-upgrader (Ubuntu Raring):
status: New → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport-symptoms - 0.20

---------------
apport-symptoms (0.20) saucy; urgency=low

  * Add in an symptom for ubuntu-release-upgrader, and aliases for it that just
    return the binary package. (LP: #1173913)
 -- Brian Murray <email address hidden> Wed, 22 May 2013 15:03:40 -0700

Changed in apport-symptoms (Ubuntu Saucy):
status: In Progress → Fix Released
Revision history for this message
Brian Murray (brian-murray) wrote : Please test proposed package

Hello Sasa, or anyone else affected,

Accepted apport-symptoms into raring-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/apport-symptoms/0.19.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

description: updated
Changed in apport-symptoms (Ubuntu Raring):
status: In Progress → Fix Committed
tags: added: verification-needed
Revision history for this message
Brian Murray (brian-murray) wrote :

Hello Sasa, or anyone else affected,

Accepted apport-symptoms into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/apport-symptoms/0.16.2 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

Changed in apport-symptoms (Ubuntu Precise):
status: In Progress → Fix Committed
Revision history for this message
Sasa Paporovic (melchiaros) wrote :

Testing done for Ubuntu13.04 raring.

A run of

ubuntu-bug ubuntu-release-upgrader

is now working.

A test for Ubuntu12.04 precise is still pending.

tags: added: verification-done-raring
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport-symptoms - 0.19.1

---------------
apport-symptoms (0.19.1) raring-proposed; urgency=low

  * Add in an symptom for ubuntu-release-upgrader, and aliases for it that just
    return the binary package. (LP: #1173913)
 -- Brian Murray <email address hidden> Wed, 22 May 2013 15:36:40 -0700

Changed in apport-symptoms (Ubuntu Raring):
status: Fix Committed → Fix Released
Changed in apport-symptoms (Ubuntu Precise):
status: Fix Committed → Invalid
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