Ubuntu
libreoffice package

libreoffice menu not working

Bug #1182082 reported by cochisebt on 2013-05-20

136

This bug affects 30 people

Affects		Status	Importance	Assigned to	Milestone
	LibreOffice	Won't Fix	Medium	freedesktop-bugs #64565
	libreoffice (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Since update to libreoffice 4.0.3, all the menu are blank.
---
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
MarkForUpload: True
Package: libreoffice 1:4.0.3-0ubuntu1~precise1 [origin: LP-PPA-libreoffice-libreoffice-4-0]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.2.0-43.68-generic 3.2.42
Tags: precise running-unity third-party-packages
Uname: Linux 3.2.0-43-generic x86_64
UnreportableReason: Ce paquet n'est pas officiellement pris en charge par Ubuntu. Veuillez désinstaller tout paquet tiers et réessayer.
UpgradeStatus: Upgraded to precise on 2012-08-23 (270 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

See original description

Tags:

Revision history for this message

In freedesktop.org Bugzilla #64565, Ljiljan Veselinović (lilicus) wrote on 2013-05-13:

#13

Problem description:

I've just update my libreoffice 4.0.2.2 to 4.0.3.3.... When I start Writer, Impress or Calc, the first time I click on any main menu it does not show submenus automatically (I recorded problem using RecordMyDesktop and uploaded to http://www.youtube.com/watch?v=uNQ0r4YVITU).

I heard that menu issues are realted to Unity. So is it Ubuntu or LibreOffice problem? And any idea how to fix it?

I am using Ubuntu 13.04 and Libre Office 4.0.3.3. (this didn't happen in 4.0.2.2.)..

Operating System: Ubuntu
Version: 4.0.3.3 release
Last worked in: 4.0.2.2 release

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-14:

#14

Which LibreOffice version do you use _exactly_? Full version number and source please (official repo? ppa? upstream? full debian version in case of a packaged version please)

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-14:

#15

Trying this with 4.0.3.2 from the ppa, I see this ... somewhat: When I create a new table and directly go immediately to the table->delete menu it is still disabled, but not when doing it slower or when rolling to another menu, so this is likely just a latency issue: the menu just isnt updated quick enough.

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-14:

#16

whops, last comment was for bug 64560, which is likely related.

Revision history for this message

In freedesktop.org Bugzilla #64565, Ljiljan Veselinović (lilicus) wrote on 2013-05-14:

#17

Version 4.0.3.3 (Build ID: 400m0(Build:3))

I run in cmd "sudo add-apt-repository ppa:libreoffice/libreoffice-4-0"

and then went to Software Updater... 87 MB was downloaded and installed...

how can I try to reinstall it?

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-14:

#18

@Ljijan: On which Ubuntu version?

Revision history for this message

In freedesktop.org Bugzilla #64565, Ljiljan Veselinović (lilicus) wrote on 2013-05-15:

#19

Ubuntu 13.04

I had Ubuntu 12.10 and when 13.04 was released, I updated to 13.04.

Some additional info (if it matters?)

In Ubuntu 12.10 I used LibreOffice 4.0 (installed from official LO PPA), but it didn't integrate well with Unity launcher... (all programs were grouped under the one icon)... then removed it using Synaptic Package Manager (I marked all LibreOffice Packages for Complete Removal) and then reinstalled it using Ubuntu Software Center... when new version of Ubuntu was relased, I update my Ubuntu to 13.04 and new Libre Office 4.0.2.2 was already there... no problems intead of menu hover problem that is already reported. And few days ago I updated my Libre Office to 4.0.3.3. using LO PPA.

Will it help to reinstall LO?

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-15:

#20

This is a sideeffect of the fix for:

https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1085169

because exporting the menu to unity the first time takes time. Note that the menu shows up after a short delay even in your video.

Same fix is also on master and will be released with 4.1.x. The question is still open if this will be SRUed to raring though.

updating bug summary.

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-15:

#21

closing as WONTFIX for now upstream.

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-20:

Uninstalling the following packages make the menu reappear, but make libreoffice ugly

libreoffice-gtk
libreoffice-gnome

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-05-20:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status:	New → Confirmed

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-21:

Hi,

As a temporary solution, it is better to uninstall this package:

indicator-appmenu

Instead of libreoffice-gtk and libreoffice-gnome.

Revision history for this message

Arup (arup-chowdhury) wrote on 2013-05-21:

This bug affects me as well since I upgraded to the latest Libre office. Was working fine till now with the earlier version 4.

Revision history for this message

In freedesktop.org Bugzilla #64565, Ljiljan Veselinović (lilicus) wrote on 2013-05-21:

#22

any suggestion what should I do? should I unistall 4.0.3.3 and install 4.0.2.2.?

Revision history for this message

Milodovi'c (miloud-rashid) wrote on 2013-05-21:

This bug affects me as well since I upgraded to the latest Libre office 4.0.3

Revision history for this message

Claude Boussard (cboussard) wrote on 2013-05-21:

Hi,

I am also affected with this bug since I upgraded to the latest Libre office 4.0.3

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-21:

Assuming all reporters are on 12.04 where 4.0 is an unsupported backport:
https://lists.launchpad.net/libreoffice/msg00054.html
closing as invalid.

Changed in libreoffice (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

aguy (aguytech) wrote on 2013-05-21:

I'm using Libreoffice 4.0.3 on ubuntu 13.04 and I have the same problem : blank text in global menu for libreoffice only.

Revision history for this message

aguy (aguytech) wrote on 2013-05-21:

Sorry I'm not in 13.04 on this computer !

Revision history for this message

Milodovi'c (miloud-rashid) wrote on 2013-05-21:

#10

this is a problem for me !!!! i can't work without libreoffice

Changed in libreoffice (Ubuntu):
status:	Invalid → Confirmed

Revision history for this message

In freedesktop.org Bugzilla #64565, Masroor (mmasroorali) wrote on 2013-05-21:

#23

Same problem here in Ubuntu 12.04. Submenus do not appear at all. In Ubuntu 13.04, submenus appear after a while.

Both machines are using PPA. Upgraded to the latest version.

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-21:

#11

@aguy: Does the menu stay blank, or is it just that it takes a moment before the menu is populated for the first time?

Changed in libreoffice (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

frenchy82 (cartes) wrote on 2013-05-21:

#12

Hi,

Just to add that with libreoffice 4.0.2 from this same PPA globalmenu works just fine

Bug Watch Updater (bug-watch-updater) on 2013-05-21

Changed in df-libreoffice:
importance:	Unknown → Medium
status:	Unknown → Won't Fix

Revision history for this message

Milodovi'c (miloud-rashid) wrote on 2013-05-21:

#24

the menu stay blank

Revision history for this message

Rico Tzschichholz (ricotz) wrote on 2013-05-21:

#25

As stated it (kind of) worked before.
The related sources were only touched by lp-1085169-we-overactivate-here-as-it-does-not-seem-.diff.
So I will rebuild the precise backport with that patch disabled.

Revision history for this message

Milodovi'c (miloud-rashid) wrote on 2013-05-21:

#26

Thanks

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-21: Dependencies.txt

#28

Dependencies.txt Edit (7.3 KiB, text/plain)

apport information

tags:	added: apport-collected precise running-unity third-party-packages
description:	updated

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-21: ProcEnviron.txt

#29

ProcEnviron.txt Edit (294 bytes, text/plain)

apport information

Revision history for this message

In freedesktop.org Bugzilla #64565, Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-21:

#45

See https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1182082/comments/25

Rico will rebuild the 12.04 build without the patch. I will likely do the same and not SRU this to 13.04. Still this will be released with upstream LibreOffice 4.1 (introducing the delay and but fixing the 'menus dead after print preview').

cochisebt (cochisebt) on 2013-05-21

Changed in libreoffice (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-21:

#30

Still incomplete: Does it stay blank _on 13.04/raring_?

Changed in libreoffice (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-21:

#31

According to Ljiljan Veselinović (lilicus), it seems to affect 13.04 also.

However it seems that the menu reappear after a while (see his comment above).

On my computer using 12.04, the menu don't reappear, they just stay blank.

Revision history for this message

cochisebt (cochisebt) wrote on 2013-05-21:

#32

It seems to be some issue of integration of libreoffice in Unity with 13.04

http://ubuntuforums.org/showthread.php?t=2147064&page=2

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-21:

#33

for 12.04 precise see comment 25.
for 13.04 I will not SRU this change as it is in the current ppa version given the feedback. I will update the PPA to not have the backport of the fix in the next days too.
It will be in 13.10 with upstream LibreOffice 4.1.x anyway.

The bug is exhibited in no offically released version of LibreOffice in Ubuntu versions -- thus closing as Invalid.

Changed in libreoffice (Ubuntu):
status:	Incomplete → Invalid

Milodovi'c (miloud-rashid) on 2013-05-22

Changed in libreoffice (Ubuntu):
status:	Invalid → Confirmed

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-22:

#34

please dont change the bug state, the rationale is in comment 33.

Changed in libreoffice (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

Rudinei Weschenfelder (rudineiw) wrote on 2013-05-22:

#35

I'm using Libreoffice 4.0.3 on ubuntu 12.04.2 64bits and I have the same problem : blank text in menus

Revision history for this message

Marek Wrzosek (marek-wrzosek) wrote on 2013-05-22:

#36

I'm using Libreoffice 4.0.3.3 on ubuntu 12.04.2 64-bit with 3.2.0 kernel (if it matters) and I reported a bug https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1182768
Menus are not blank but useless (there is only one submenu working - File -> New -> *). Menus are populated, but not working at all (even using dash). This bug is in every LibO window, not only in writer, calc and impress. Is it duplicate?

Revision history for this message

Björn Michaelsen (bjoern-michaelsen) wrote on 2013-05-22:

#37

13.04 raring update removing the vendor patch for the 4.0.x branch is pushed to the PPAs now.

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cochisebt (cochisebt) wrote on 2013-05-22:

#38

It works. Thank you very much.

Revision history for this message

Chris Spencer (headscratcher) wrote on 2013-05-22:

#39

libreoffice - 1:4.0.3-0ubuntu1~precise2

Working on my 12.04 install.

Menus behaving as expected.

Many thanks Rico and team!!

Revision history for this message

Gitty K (jkleres) wrote on 2013-05-22:

#40

same problem with quantal, in fact menus are not only empty, but LO actually crashes after opening one of the menus. No update yet.

Revision history for this message

In freedesktop.org Bugzilla #64565, Ljiljan Veselinović (lilicus) wrote on 2013-05-22:

#46

I don't have problems any more. Ubuntu updated Libre Office to 4.0.3.3 again (even though it already was 4.0.3.3.) and now no delays to submenus. Update was provided today.

I don't understand what happened, but the problem is solved...

Revision history for this message

John Perez (perez-johnangelo) wrote on 2013-05-23:

#41

The menus are now working on Ubuntu 12.04.2 with the recently pushed *-precise2 update. Thanks for the hard work, guys!

Revision history for this message

J. Jorge Patricio Vázquez (jjpatricio33) wrote on 2013-05-23:

#42

It was very fast. Thank you for your work!

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Marek Wrzosek (marek-wrzosek) wrote on 2013-05-23:

#43

*-precise2 update works like a charm. Thanks!

Revision history for this message

som (drsoumalya-blog) wrote on 2013-05-23:

#44

just adding that with recent updates, libreoffice 4.0.3 is again working in ubuntu 12.04. had to install libreoffice-gtk again.uninstalled it few days back. thank you devs.