MASTER: Canon Pixma (ip4200, ip4000, ip3000, maybe more) prints wrong colors

Bug #120016 reported by LostinSpacetime
40
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Gutenprint
Unknown
Unknown
gutenprint (Baltix)
New
Undecided
Unassigned
gutenprint (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I'm using Feisty Fawn and simply installed the Printer with the GUI. The test page looks good, but when I want to print red text it's yellow. This is just an example. In general the colors don't look like they should. In the German Ubuntu forum several people seem to have the same problem. So far it affects the Pixma ip4200(mine), ip4000 and ip3000.

Tags: metabug
description: updated
Revision history for this message
Dennis Dirdjaja (dcd-ditsch) wrote : Re: Canon Pixma (ip4200, ip4000, ip3000, maybe more) prints wrong colors

Thanks for taking the time to submit this bug report. Could you please give us some more information about your setup? Which driver (PPD) do you use? Which GUI did you use to configure your printer? Does the printer print the page or is it stuck at some point while printing?

There seem to be some bugs already reported which could be related to your problem:

https://bugs.launchpad.net/baltix/+bug/37985 (Maybe a regression?!)
https://bugs.launchpad.net/ubuntu/+source/kdebase/+bug/99372 (Bug when using KDE for configuring printer)

Revision history for this message
LostinSpacetime (lostinspacetime) wrote :

Thanks for answering :). First of all, I didn't install any additional packages related to Gutenprint, CUPS or other GUI for configuring my printer. All I have is Ubuntu-Desktop. I don't think this bug is related to an already existing bug because it's really "only" about the colors. I don't experience any other problems except the bad colors. I have an up to date Feisty Fawn, so the Gutenprint version is 5.0.0.99.1-ubuntu2 (feisty). I also attached my PPD file. I hope this helps.

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Pascal De Vuyst (pascal-devuyst) wrote :

Can you attach the output of the printingbug info script, it can be found here: https://wiki.ubuntu.com/PrintingBugInfoScript.

Changed in gutenprint:
assignee: nobody → pascal-devuyst
Revision history for this message
LostinSpacetime (lostinspacetime) wrote : PrintingBugInfo

Ok.. here is it.

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Pascal De Vuyst (pascal-devuyst) wrote : Re: Canon Pixma (ip4200, ip4000, ip3000, maybe more) prints wrong colors

According to the changelog of version 5.0.0.99.1 (/usr/share/doc/cupsys-driver-gutenprint/changelog.gz) the support for the named Canon printers is under development, and there are known issues with these printers. Please check with the mailing list (<email address hidden>) if you have any questions.

This looks like an upstream gutenprint issue, it would be nice if somebody could forward this issue upstream to the gimp-print-devel mailinglist.

Changed in gutenprint:
assignee: pascal-devuyst → nobody
status: Needs Info → Unconfirmed
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

I have packaged Gutenprint 5.0.1 for Gutsy (and also a distribution-independent package on OpenPrinting). This contains many bug fixes for Canon printers. Please test.

Changed in gutenprint:
status: Unconfirmed → Needs Info
status: Unconfirmed → Needs Info
Revision history for this message
Lukas Koch (ast0815) wrote :

I seem to have the same problem with a Cannon i560, which is connected via smb.

When I try to print the test-page it is all ok, but when I print a pdf, no colors except for yellow (and black) are printed.

I am using Xubuntu, but I installed the gnome-cups-manager to set up the printer.
The chosen driver for the printer is "High Quality Image (Gutenprint CUPS) (simple)"

At the moment cupsys-driver-gutenprint 5.0.0.99.1-0ubuntu2 is installed.
How do I get the newer version? Synaptic doesn't show any other versions.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Confirmed by duplicate.

Changed in gutenprint:
status: Incomplete → Confirmed
Revision history for this message
Lukas Koch (ast0815) wrote :

Here is the printingbuginfo for my printer.

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Mantas Kriaučiūnas (mantas) wrote : Canon Pixma (ip4200, ip4000, ip3000, maybe more) prints wrong colours in Feisty and Gutsy, while Egdy version works much better

I've noticed, that Canon Pixma ip4000 prints wrong colours and has other bugs, like horizontal white lines in bigger blue areas, also some yellow or red object are printed blurry in Feisty and Gutsy (gutenprint version 5.0.99 and 5.0.1), while Egdy version (5.0.0) works much better - I hasn't noticed any colour or other printing bugs).
I've compared gutenprint packages from Edgy, Feisty and Gutsy on Ubuntu 7.04 "Feisty" (backported gutenprint packages are at official Baltix GNU/Linux repository - http://ftp.akl.lt/baltix-linux/Baltix-Ubuntu-packages/feisty/gutenprint/ ) and I'm 99% sure, that Canon ip4000 Gutenprint drivers has big printing quality regressions in versions 5.0.99 and later (comparing to Gutenprint 5.0.0).
So, I'm 99% sure, that this bug is an upstream bug, maybe someone could report it in gutenprint sourceforge bug tracker and point upstream bug number here ?

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :
Changed in gutenprint:
status: Incomplete → Unknown
Changed in gutenprint:
status: Confirmed → In Progress
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

A possible fix was posted upstream, please test the following packages which have the patch applied:

http://www.linux-foundation.org/~till/tmp/ubuntu/gutsy/gutenprint/

Doenload all packages in the binary/ subdirectory and install them with "sudo dpkg -i *.deb".

Please report your results here.

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

gutenprint (5.0.1-0ubuntu5) gutsy; urgency=low

  * debian/patches/40_canon_ip4000_bad_colors_white_lines_fix.patch.dpatch:
    Fix color problems and white lines on Canon Pixma ip4200, ip4000, ip3000,
    ... (Fixes LP: #120016, LP: #135311).

 -- Till Kamppeter <email address hidden> Wed, 19 Sep 2007 22:47:33 +0100

Changed in gutenprint:
status: In Progress → Fix Released
Revision history for this message
Jonah (jonah) wrote :

there seems to be some stuff going on with canon printers, i also have ip4000, here is my problem: https://bugs.launchpad.net/ubuntu/+bug/157689

Revision history for this message
Andy Bovett (abovett) wrote :

I have a similar problem with an iP4300 - the colours are all very dark. I'm running Gutsy (up to date as of 5 April 2008) and have tried the fix from http://www.linux-foundation.org/~till/tmp/ubuntu/gutsy/gutenprint/ but it makes no difference. Suggestions?

Revision history for this message
Andy Bovett (abovett) wrote :

An update to my previous comment - changing the colour model setting in the printer settings from RGB to CYMK seems to have fixed this. I'm not really sure of the significance - I know the printer _is_ CYMK but my previous printer (an Epson Stylus C84) was set to RGB and seemed to work just fine.

Revision history for this message
aprunai (aprunai) wrote :

Hi, I can confirm a strange behaviour of Gutenprint drivers with Canon inkjet printers. Under Ubuntu 9.10 (Karmic Koala) my new PIXMA iP4300 prints text and b/w images very well and the print test page is perfect, but when I print color images (from GIMP or gThumb) I can see two different behaviours:

- setting the printer to CMYK color model, as suggested in the previous post, leads to an almost-grayscale image. Colors are so desaturated to be almost unnoticeable.
- setting the printer to RGB color model (the default) gives a very, very dark image, where colors are just a little more present than in the previous case.

KCMY color model behaves exactly like CMYK. CMY behaves almost like RGB, just a little more color and a little less dark.
I am printing using the "Canon PIXMA iP4300 - CUPS+Gutenprint v5.2.4" driver as installed automatically by Ubuntu 9.10. Resolution set both at 300x300 and at 600x600 DPI (same results), all other options at default values.

It looks like this is a known Gutenprint problem, as the symptoms (very dark image) are also reported into this thread on an Apple user forum:

http://discussions.apple.com/thread.jspa?threadID=1330890
(didn't know that Apple used Gutenprint, too!)

I will now try the Canon official driver, to see if it performs any better.

Revision history for this message
brejoc (brejoc) wrote :

I know i'm coming a bit late to the party, but it seems like the Canon IP4300 still has some color issues with Ubuntu 12.04 (Gutenprint 5.2.8-pre1). PDF show a nice vintage look - in other words are pale. Printing from Gimp results in a much too dark print. Printing from my MacBook (with the drivers from Canon) gives flawless results.

Revision history for this message
Bernhard Reiter (ockham-razor) wrote :

Dark colors here with a Canon Pixma MG5250, also under Ubuntu 12.04 (amd64, Gutenprint 5.2.8-pre1); Canon's original drivers work fine.

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