Ubuntu
linux-source-2.6.20 package

Wireless USB keyboard not working on boot

Bug #120074 reported by doobedoobedo on 2007-06-12

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Won't Fix	Undecided	Unassigned
	linux-source-2.6.20 (Ubuntu)	Won't Fix	Medium	Unassigned

Bug Description

Background: My Dad has a Wireless USB mouse/keyboard combo - the mouse died a while ago so he's just using the wireless keyboard and a PS2 mouse.

On boot the keyboard works to access the bios and grub menu. However Once Ubuntu Feisty has booted (2.6.20-15/16-generic) to either Kdm or terminal the keyboard no longer works until un-plugged and then re-plugged. I have 3 feisty kernels to choose from:

2.6.20-16-generic ----> no keyboard until unplugged/replugged
2.6.20-15-generic ----> no keyboard until unplugged/replugged
2.6.17-11-generic ----> keyboard works :) - but wireless LAN doesn't :(

The keyboard worked fine in Dapper and Edgy - I upgraded Kubuntu by the recommended route.
The relevant part of /proc/bus/usb/devices :
T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 3 Spd=1.5 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=04b4 ProdID=2004 Rev= 1.00
S: Manufacturer=EVER
S: Product=Wirelss USB Keyboard with Mouse
C:* #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=01 Driver=usbhid
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=10ms
I: If#= 1 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=01 Prot=02 Driver=usbhid
E: Ad=82(I) Atr=03(Int.) MxPS= 5 Ivl=10ms

ron@ubuntubox:~$ dmesg|grep -i usb
[ 17.844942] usbcore: registered new interface driver usbfs
[ 17.844976] usbcore: registered new interface driver hub
[ 17.845010] usbcore: registered new device driver usb
[ 17.846312] USB Universal Host Controller Interface driver v3.0
[ 19.793448] uhci_hcd 0000:00:10.0: new USB bus registered, assigned bus number 1
[ 19.794344] usb usb1: configuration #1 chosen from 1 choice
[ 19.794645] hub 1-0:1.0: USB hub found
[ 19.898043] uhci_hcd 0000:00:10.1: new USB bus registered, assigned bus number 2
[ 19.898204] usb usb2: configuration #1 chosen from 1 choice
[ 19.898249] hub 2-0:1.0: USB hub found
[ 20.001948] uhci_hcd 0000:00:10.2: new USB bus registered, assigned bus number 3
[ 20.002104] usb usb3: configuration #1 chosen from 1 choice
[ 20.002147] hub 3-0:1.0: USB hub found
[ 20.106088] ehci_hcd 0000:00:10.4: new USB bus registered, assigned bus number 4
[ 20.106155] ehci_hcd 0000:00:10.4: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
[ 20.106256] usb usb4: configuration #1 chosen from 1 choice
[ 20.106296] hub 4-0:1.0: USB hub found
[ 20.137725] usb 1-1: new full speed USB device using uhci_hcd and address 2
[ 21.081477] usb 4-1: new high speed USB device using ehci_hcd and address 2
[ 21.224260] usb 4-1: configuration #1 chosen from 1 choice
[ 21.645326] usb 4-4: new high speed USB device using ehci_hcd and address 4
[ 21.781925] usb 4-4: configuration #1 chosen from 1 choice
[ 22.021239] usb 2-1: new low speed USB device using uhci_hcd and address 2
[ 22.203100] usb 2-1: configuration #1 chosen from 1 choice
[ 33.497290] usbcore: registered new interface driver hiddev
[ 33.603694] input: EVER Wirelss USB Keyboard with Mouse as /class/input/input3
[ 33.603764] input: USB HID v1.10 Keyboard [EVER Wirelss USB Keyboard with Mouse] on usb-0000:00:10.1-1
[ 33.647731] input: EVER Wirelss USB Keyboard with Mouse as /class/input/input4
[ 33.647869] input: USB HID v1.10 Mouse [EVER Wirelss USB Keyboard with Mouse] on usb-0000:00:10.1-1
[ 33.647889] usbcore: registered new interface driver usbhid
[ 33.647895] drivers/usb/input/hid-core.c: v2.6:USB HID core driver
[ 33.786699] usbcore: registered new interface driver libusual
[ 33.879491] Initializing USB Mass Storage driver...
[ 33.880197] scsi0 : SCSI emulation for USB Mass Storage devices
[ 33.919586] usb-storage: device found at 2
[ 33.919592] usb-storage: waiting for device to settle before scanning
[ 33.926466] scsi1 : SCSI emulation for USB Mass Storage devices
[ 33.926653] usbcore: registered new interface driver usb-storage
[ 33.926658] USB Mass Storage support registered.
[ 33.926663] usb-storage: device found at 4
[ 33.926666] usb-storage: waiting for device to settle before scanning
[ 37.456259] usbcore: registered new interface driver ndiswrapper
[ 38.917568] usb-storage: device scan complete
[ 38.925540] usb-storage: device scan complete
[ 55.315727] usbcore: registered new interface driver usblp
[ 55.316096] drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver
[ 7424.102171] usb 2-1: USB disconnect, address 2 <-------------------------- un-plugged
[ 7426.633514] usb 2-1: new low speed USB device using uhci_hcd and address 3 <-------------------------- re-plugged
[ 7426.819502] usb 2-1: configuration #1 chosen from 1 choice
[ 7426.836574] input: EVER Wirelss USB Keyboard with Mouse as /class/input/input7
[ 7426.836628] input: USB HID v1.10 Keyboard [EVER Wirelss USB Keyboard with Mouse] on usb-0000:00:10.1-1
[ 7426.862612] input: EVER Wirelss USB Keyboard with Mouse as /class/input/input8
[ 7426.862705] input: USB HID v1.10 Mouse [EVER Wirelss USB Keyboard with Mouse] on usb-0000:00:10.1-1

ron@ubuntubox:~$ lsmod
Module Size Used by
binfmt_misc 12680 1
via 44160 2
drm 81044 3 via
rfcomm 40856 0
l2cap 25856 5 rfcomm
bluetooth 55908 4 rfcomm,l2cap
usblp 14848 0
ppdev 10116 0
cpufreq_userspace 5408 0
cpufreq_stats 7360 0
cpufreq_powersave 2688 0
cpufreq_ondemand 9228 0
freq_table 5792 2 cpufreq_stats,cpufreq_ondemand
cpufreq_conservative 8200 0
tc1100_wmi 8068 0
pcc_acpi 13184 0
dev_acpi 12292 0
sony_acpi 6284 0
video 16388 0
sbs 15652 0
i2c_ec 6016 1 sbs
dock 10268 0
button 8720 0
battery 10756 0
container 5248 0
ac 6020 0
asus_acpi 17308 0
backlight 7040 1 asus_acpi
ipv6 268960 20
sg 36252 0
sd_mod 23428 0
af_packet 23816 2
ndiswrapper 194608 0
sr_mod 17060 0
sbp2 23812 0
lp 12452 0
ide_generic 2304 0 [permanent]
rsrc_nonstatic 14080 0
pcmcia_core 40852 1 rsrc_nonstatic
snd_via82xx 29208 1
snd_ac97_codec 98464 1 snd_via82xx
usb_storage 72256 0
ac97_bus 3200 1 snd_ac97_codec
snd_pcm_oss 44544 0
snd_mixer_oss 17408 1 snd_pcm_oss
snd_pcm 79876 3 snd_via82xx,snd_ac97_codec,snd_pcm_oss
snd_page_alloc 10888 2 snd_via82xx,snd_pcm
snd_mpu401_uart 9472 1 snd_via82xx
snd_seq_dummy 4740 0
snd_seq_oss 32896 0
libusual 17936 1 usb_storage
snd_seq_midi 9600 0
snd_rawmidi 25472 2 snd_mpu401_uart,snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
parport_pc 36388 1
parport 36936 3 ppdev,lp,parport_pc
usbhid 26592 0
hid 27392 1 usbhid
analog 12832 0
gameport 16520 2 snd_via82xx,analog
snd_seq 52592 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 23684 2 snd_pcm,snd_seq
snd_seq_device 9100 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 54020 13 snd_via82xx,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
psmouse 38920 0
pcspkr 4224 0
soundcore 8672 1 snd
serio_raw 7940 0
via_agp 11264 1
agpgart 35400 2 drm,via_agp
i2c_viapro 10132 0
i2c_core 22656 2 i2c_ec,i2c_viapro
shpchp 34324 0
pci_hotplug 32576 1 shpchp
evdev 11008 4
tsdev 8768 0
ext3 133128 1
jbd 59816 1 ext3
mbcache 9604 1 ext3
ide_cd 32672 0
cdrom 37664 2 sr_mod,ide_cd
ide_disk 17024 3
ata_generic 9092 0
libata 125720 1 ata_generic
scsi_mod 142348 6 sg,sd_mod,sr_mod,sbp2,usb_storage,libata
floppy 59524 0
via_rhine 25608 0
mii 6528 1 via_rhine
ehci_hcd 34188 0
uhci_hcd 25360 0
usbcore 134280 8 usblp,ndiswrapper,usb_storage,libusual,usbhid,ehci_hcd,uhci_hcd
via82cxxx 10372 0 [permanent]
generic 5124 0 [permanent]
ohci1394 36528 0
ieee1394 299448 2 sbp2,ohci1394
raid10 26240 0
raid456 126480 0
xor 16648 1 raid456
raid1 25600 0
raid0 9600 0
multipath 9856 0
linear 7296 0
md_mod 79764 7 raid10,raid456,raid1,raid0,multipath,linear
thermal 14856 0
processor 31048 1 thermal
fan 5636 0
dm_mod 59084 4
fbcon 42656 0
tileblit 3584 1 fbcon
font 9216 1 fbcon
bitblit 6912 1 fbcon
softcursor 3200 1 bitblit
vesafb 9220 0
capability 5896 0
commoncap 8192 1 capability

ron@ubuntubox:~$ uname -a
Linux ubuntubox 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

ron@ubuntubox:~$ lspci
00:00.0 Host bridge: VIA Technologies, Inc. VT8378 [KM400/A] Chipset Host Bridge
00:01.0 PCI bridge: VIA Technologies, Inc. VT8237 PCI Bridge
00:09.0 FireWire (IEEE 1394): NEC Corporation uPD72874 IEEE1394 OHCI 1.1 3-port PHY-Link Ctrlr (rev 01)
00:0b.0 Ethernet controller: Marvell Technology Group Ltd. 88w8335 [Libertas] 802.11b/g Wireless (rev 03)
00:0f.0 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C PIPC Bus Master IDE (rev 06)
00:10.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.2 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 81)
00:10.4 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 86)
00:11.0 ISA bridge: VIA Technologies, Inc. VT8237 ISA bridge [KT600/K8T800/K8T890 South]
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60)
00:12.0 Ethernet controller: VIA Technologies, Inc. VT6102 [Rhine-II] (rev 78)
01:00.0 VGA compatible controller: VIA Technologies, Inc. VT8378 [S3 UniChrome] Integrated Video (rev 01)

If any other info would be useful - just let me know...

Tags:

Revision history for this message

Paul Sinnett (paul-sinnett) wrote on 2007-12-20:

I also have this problem with Gutsy 7.10

Revision history for this message

John Rose (johnaaronrose) wrote on 2007-12-31:

xorg.conf Edit (3.8 KiB, text/plain)

I also have this problem with Gutsy, kernel 2.6.22-14-generic. My latest xorg.conf is attached. Enabling the wireless devices (in ServerLayout) doesn't solve the problem. Besides which I don't like to use "Dev Phys" as the details can change depending on which USB socket is used. dmesg below suggests that usb wireless receiver, kbd & mouse are recognised as well as wired usb mouse:

usbcore: registered new interface driver hiddev
[ 17.544000] input: PATEN USB HID Device as /class/input/input3
[ 17.544000] input: USB HID v1.10 Keyboard [PATEN USB HID Device ] on usb-0000:00:13.0-1
[ 17.556000] input: PATEN USB HID Device as /class/input/input4
[ 17.556000] input: USB HID v1.10 Device [PATEN USB HID Device ] on usb-0000:00:13.0-1
[ 17.564000] input: PATEN USB HID Device as /class/input/input5
[ 17.564000] input: USB HID v1.10 Mouse [PATEN USB HID Device ] on usb-0000:00:13.0-1
[ 17.568000] input: PS/2+USB Mouse as /class/input/input6
[ 17.572000] input: USB HID v1.00 Mouse [PS/2+USB Mouse] on usb-0000:00:13.1-1
[ 17.572000] usbcore: registered new interface driver usbhid
[ 17.572000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/hid/usbhid/hid-core.c: v2.6:USB HID core driver
[ 17.576000] sdhci: Secure Digital Host Controller Interface driver

Revision history for this message

contenti (contenti) wrote on 2008-01-06:

Same bug it appears, slightly different though. keyboard does not work even in grub. As well, unplugging/replugging the receiver does not work.

Using 7.10 on a Compaq Presario r3000 laptop.

cat /proc/bus/input/devices

I: Bus=0003 Vendor=046d Product=c517 Version=0110
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:02.0-2/input0
S: Sysfs=/class/input/input2
U: Uniq=
H: Handlers=kbd event2
B: EV=120003
B: KEY=10000 7 ff800000 7ff febeffdf ffefffff ffffffff fffffffe
B: LED=1f

contenti@athos:~$ dmesg|grep -i usb
[255299.988000] usb 1-2: USB disconnect, address 3
[255302.860000] usb 1-2: new low speed USB device using ohci_hcd and address 4
[255303.072000] usb 1-2: configuration #1 chosen from 1 choice
[255303.084000] input: Logitech USB Receiver as /class/input/input10
[255303.084000] input: USB HID v1.10 Keyboard [Logitech USB Receiver] on usb-0000:00:02.0-2
[255303.092000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/hid/usbhid/hid-core.c: Fixing up Logitech keyboard report descriptor
[255303.092000] input: Logitech USB Receiver as /class/input/input11
[255303.092000] input,hiddev96: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:02.0-2

contenti@athos:~$ uname -a
Linux athos 2.6.22-14-generic #1 SMP Tue Dec 18 08:02:57 UTC 2007 i686 GNU/Linux

contenti@athos:~$ lspci
00:00.0 Host bridge: nVidia Corporation nForce3 Host Bridge (rev a4)
00:01.0 ISA bridge: nVidia Corporation nForce3 LPC Bridge (rev a6)
00:01.1 SMBus: nVidia Corporation nForce3 SMBus (rev a4)
00:02.0 USB Controller: nVidia Corporation nForce3 USB 1.1 (rev a5)
00:02.1 USB Controller: nVidia Corporation nForce3 USB 1.1 (rev a5)
00:02.2 USB Controller: nVidia Corporation nForce3 USB 2.0 (rev a2)
00:06.0 Multimedia audio controller: nVidia Corporation nForce3 Audio (rev a2)
00:06.1 Modem: nVidia Corporation nForce3 Audio (rev a2)
00:08.0 IDE interface: nVidia Corporation nForce3 IDE (rev a5)
00:0a.0 PCI bridge: nVidia Corporation nForce3 PCI Bridge (rev a2)
00:0b.0 PCI bridge: nVidia Corporation nForce3 AGP Bridge (rev a4)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:00.0 VGA compatible controller: nVidia Corporation NV17 [GeForce4 440 Go 64M] (rev a3)
02:00.0 FireWire (IEEE 1394): Texas Instruments TSB43AB21 IEEE-1394a-2000 Controller (PHY/Link)
02:01.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
02:02.0 Network controller: Broadcom Corporation BCM4306 802.11b/g Wireless LAN Controller (rev 03)
02:04.0 CardBus bridge: Texas Instruments PCI1620 PC Card Controller (rev 01)
02:04.1 CardBus bridge: Texas Instruments PCI1620 PC Card Controller (rev 01)
02:04.2 System peripheral: Texas Instruments PCI1620 Firmware Loading Function (rev 01)

Same bug it appears, slightly different though. keyboard does not work even in grub. As well, unplugging/replugging the receiver does not work.

Using 7.10 on a Compaq Presario r3000 laptop.

cat /proc/bus/input/devices

I: Bus=0003 Vendor=046d Product=c517 Version=0110
N: Name="Logitech USB Receiver"
P: Phys=usb-0000:00:02.0-2/input0
S: Sysfs=/class/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: EV=120003
B: KEY=10000 7 ff800000 7ff febeffdf ffefffff ffffffff fffffffe
B: LED=1f

contenti@athos:~$ uname -a
Linux athos 2.6.22-14-generic #1 SMP Tue Dec 18 08:02:57 UTC 2007 i686 GNU/Linux

Revision history for this message

Launchpad Janitor (janitor) wrote on 2008-08-11: This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

Revision history for this message

Leann Ogasawara (leannogasawara) wrote on 2008-08-29:

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2008-12-23: Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message

Jim Lieb (lieb) wrote on 2009-05-14:

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04 - http://www.ubuntu.com/getubuntu/download. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

Changed in linux (Ubuntu):
status:	Incomplete → Won't Fix

Revision history for this message

mosaic (martinyt) wrote on 2009-07-15:

I have the same issue described by doobedoobedo. After boot mouse work, but keyboard misses some letters (on the right side/middle of keyboard) and are replaced with other characters like ~ and backspace. After unplugging replugging everything works fine. I am running ubuntu 9.04.