Scroll buttons associated with the touchpad are sometimes not usable after hibernate

Bug #123894 reported by cjy
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After hibernate, sometimes the scroll buttons on my laptop stop working. These are physical buttons located beside the mouse buttons (not a scroll area)

I've seen this 3 times out of about 10 hibernate cycles. It never occurs after reboot (Not seen after 100 reboots)

When in this state, external (USB) mouse scroll wheels still function properly.

I have the gsynaptics software installed.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in recently. We were wondering if this is still an issue for you? Thanks in advance.

Revision history for this message
Brian Murray (brian-murray) wrote :

We are closing this bug report as it lacks information we need to investigate the problem further. However, please reopen it if you can give us the release of Ubuntu you are using and whether or not you still experience this issue and feel free to submit bug reports in the future.

Revision history for this message
cjy (chris-yokum) wrote :

Nothing changed to make this no longer an issue - Its still an issue.

Revision history for this message
Brian Murray (brian-murray) wrote :

Which release of Ubuntu have you experienced this with?
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' after resuming from suspend and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Additionally, is your external mouse always connected when you hibernate? Thanks in advance!

Revision history for this message
Brian Murray (brian-murray) wrote :

While this may still be an issue for you we really don't have enough information to begin investigating or testing this particular bug. If you provide more information please change the status to New. Thanks.

Changed in linux:
status: Incomplete → Invalid
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