Ubuntu
maas package

re-installing maas-region-controller fails

Bug #1281758 reported by Tycho Andersen on 2014-02-18

This bug affects 13 people

Affects		Status	Importance	Assigned to
	MAAS	Expired	Undecided	Unassigned
	maas (Ubuntu)	Confirmed	Undecided	Unassigned
Nominated for Xenial by Peter Matulis

Bug Description

When I re-install maas-region-controller on a machine (when it was uninstalled via sudo apt-get -yy purge '.*maas.*'), I see the following:

Setting up maas-region-controller (1.5+bzr1951-0ubuntu1) ...
* Stopping web server apache2 *
* Restarting PostgreSQL 9.3 database server [ OK ]
Considering dependency proxy for proxy_http:
Module proxy already enabled
Module proxy_http already enabled
Module expires already enabled
Module wsgi already enabled
* Restarting message broker rabbitmq-server [ OK ]
Changing password for user "maas_longpoll" ...
...done.
Changing password for user "maas_workers" ...
...done.
Syncing...
Traceback (most recent call last):
  File "/usr/bin/django-admin", line 5, in <module>
    management.execute_from_command_line()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 399, in execute_from_command_line
    utility.execute()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 392, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 242, in run_from_argv
    self.execute(*args, **options.__dict__)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/south/management/commands/syncdb.py", line 90, in handle_noargs
    syncdb.Command().execute(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/commands/syncdb.py", line 57, in handle_noargs
    cursor = connection.cursor()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 159, in cursor
    cursor = util.CursorWrapper(self._cursor(), self)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 129, in _cursor
    self.ensure_connection()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 112, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/postgresql_psycopg2/base.py", line 116, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib/python2.7/dist-packages/psycopg2/__init__.py", line 179, in connect
    connection_factory=connection_factory, async=async)
django.db.utils.OperationalError: FATAL: password authentication failed for user "maas"
FATAL: password authentication failed for user "maas"

It hangs there, and I have to kill a bunch of random dpkg stuff, edit the postinst file to comment that part out, finish the install, then purge the database. Two things should happen:

1. when I purge, the packaging should drop the maas database
2. it shouldn't hang like this :-)

Tags:

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-04-22:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in maas (Ubuntu):
status:	New → Confirmed

huiwen (huiwen921) on 2014-09-15

Changed in maas (Ubuntu):
status:	Confirmed → Fix Released

Revision history for this message

stsp (stsp-0) wrote on 2016-02-09:

What fix is mentioned here?
I am getting this when trying to upgrade from trusty to xenial.

Revision history for this message

Marc H. (marc-hofstetter) wrote on 2016-03-30:

Download full text (3.3 KiB)

hi all
I'm trying upgrading from maas 1.8.2 to the latest 1.9.1 version via apg-get update / upgrade commands and the mass update hangs exactly at:
----------------------------
* Stopping web server apache2 *
* Restarting PostgreSQL 9.3 database server [ OK ]
Syncing...
Traceback (most recent call last):
  File "/usr/sbin/maas-region-admin", line 68, in <module>
    main()
  File "/usr/sbin/maas-region-admin", line 64, in main
    run()
  File "/usr/sbin/maas-region-admin", line 57, in run
    management.execute_from_command_line()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 399, in execute_from_command_line
    utility.execute()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 392, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 242, in run_from_argv
    self.execute(*args, **options.__dict__)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/south/management/commands/syncdb.py", line 90, in handle_noargs
    syncdb.Command().execute(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/commands/syncdb.py", line 57, in handle_noargs
    cursor = connection.cursor()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 159, in cursor
    cursor = util.CursorWrapper(self._cursor(), self)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 129, in _cursor
    self.ensure_connection()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 112, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/postgresql_psycopg2/base.py", line 116, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib/python2.7/dist-packages/psycopg2/__init__.py", line 179, in connect
    connection_factory=connection_factory, async=async)
django.db.utils.OperationalError: FATAL: password authentication failed for user...

hi all
I'm trying upgrading from maas 1.8.2 to the latest 1.9.1 version via apg-get update / upgrade commands and the mass update hangs exactly at:
----------------------------
 * Stopping web server apache2                                                                                                        *
 * Restarting PostgreSQL 9.3 database server                                                                                  [ OK ]
Syncing...
Traceback (most recent call last):
  File "/usr/sbin/maas-region-admin", line 68, in <module>
    main()
  File "/usr/sbin/maas-region-admin", line 64, in main
    run()
  File "/usr/sbin/maas-region-admin", line 57, in run
    management.execute_from_command_line()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 399, in execute_from_command_line
    utility.execute()
  File "/usr/lib/python2.7/dist-packages/django/core/management/__init__.py", line 392, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 242, in run_from_argv
    self.execute(*args, **options.__dict__)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/south/management/commands/syncdb.py", line 90, in handle_noargs
    syncdb.Command().execute(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 285, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/base.py", line 415, in handle
    return self.handle_noargs(**options)
  File "/usr/lib/python2.7/dist-packages/django/core/management/commands/syncdb.py", line 57, in handle_noargs
    cursor = connection.cursor()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 159, in cursor
    cursor = util.CursorWrapper(self._cursor(), self)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 129, in _cursor
    self.ensure_connection()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/utils.py", line 99, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 124, in ensure_connection
    self.connect()
  File "/usr/lib/python2.7/dist-packages/django/db/backends/__init__.py", line 112, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/python2.7/dist-packages/django/db/backends/postgresql_psycopg2/base.py", line 116, in get_new_connection
    return Database.connect(**conn_params)
  File "/usr/lib/python2.7/dist-packages/psycopg2/__init__.py", line 179, in connect
    connection_factory=connection_factory, async=async)
django.db.utils.OperationalError: FATAL:  password authentication failed for user "maas"
FATAL:  password authentication failed for user "maas"
--------------------------

what is the fix for it for the upgrade of MAAS controller with the trusty release train?

Revision history for this message

Peter Matulis (petermatulis) wrote on 2016-08-03:

This happened to me today on Xenial and the MAAS 'next' PPA (2.0.0~rc3).

Revision history for this message

Peter Matulis (petermatulis) wrote on 2016-08-03:

Download full text (4.8 KiB)

It didn't hang though.

.
.
.
Setting up maas-dns (2.0.0~rc3+bzr5180-0ubuntu2~16.04.1) ...
Setting up postgresql (9.5+173) ...
Setting up maas-region-controller (2.0.0~rc3+bzr5180-0ubuntu2~16.04.1) ...
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 130, in ensure_connection
    self.connect()
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 119, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/python3/dist-packages/django/db/backends/postgresql_psycopg2/base.py", line 176, in get_new_connection
    connection = Database.connect(**conn_params)
  File "/usr/lib/python3/dist-packages/psycopg2/__init__.py", line 164, in connect
    conn = _connect(dsn, connection_factory=connection_factory, async=async)
psycopg2.OperationalError: FATAL: password authentication failed for user "maas"
FATAL: password authentication failed for user "maas"

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/sbin/maas-region", line 67, in <module>
    main()
  File "/usr/sbin/maas-region", line 63, in main
    run()
  File "/usr/sbin/maas-region", line 51, in run
    management.execute_from_command_line()
  File "/usr/lib/python3/dist-packages/django/core/management/__init__.py", line 354, in execute_from_command_line
    utility.execute()
  File "/usr/lib/python3/dist-packages/django/core/management/__init__.py", line 346, in execute
    self.fetch_command(subcommand).run_from_argv(self.argv)
  File "/usr/lib/python3/dist-packages/django/core/management/base.py", line 394, in run_from_argv
    self.execute(*args, **cmd_options)
  File "/usr/lib/python3/dist-packages/django/core/management/base.py", line 445, in execute
    output = self.handle(*args, **options)
  File "/usr/lib/python3/dist-packages/maasserver/management/commands/dbupgrade.py", line 274, in handle
    if always_south or self._south_needs_to_be_performed(database):
  File "/usr/lib/python3/dist-packages/maasserver/management/commands/dbupgrade.py", line 200, in _south_needs_to_be_performed
    cls._south_was_performed(database) and
  File "/usr/lib/python3/dist-packages/maasserver/management/commands/dbupgrade.py", line 143, in _south_was_performed
    cursor = connections[database].cursor()
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 164, in cursor
    cursor = self.make_cursor(self._cursor())
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 135, in _cursor
    self.ensure_connection()
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 130, in ensure_connection
    self.connect()
  File "/usr/lib/python3/dist-packages/django/db/utils.py", line 98, in __exit__
    six.reraise(dj_exc_type, dj_exc_value, traceback)
  File "/usr/lib/python3/dist-packages/django/utils/six.py", line 685, in reraise
    raise value.with_traceback(tb)
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 130, in ensure_connection
    self.connect()
  File "/usr/lib/python3/dist-packages/django/db/backends/base/bas...

It didn't hang though.

.
.
.
Setting up maas-dns (2.0.0~rc3+bzr5180-0ubuntu2~16.04.1) ...
Setting up postgresql (9.5+173) ...
Setting up maas-region-controller (2.0.0~rc3+bzr5180-0ubuntu2~16.04.1) ...
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 130, in ensure_connection
    self.connect()
  File "/usr/lib/python3/dist-packages/django/db/backends/base/base.py", line 119, in connect
    self.connection = self.get_new_connection(conn_params)
  File "/usr/lib/python3/dist-packages/django/db/backends/postgresql_psycopg2/base.py", line 176, in get_new_connection
    connection = Database.connect(**conn_params)
  File "/usr/lib/python3/dist-packages/psycopg2/__init__.py", line 164, in connect
    conn = _connect(dsn, connection_factory=connection_factory, async=async)
psycopg2.OperationalError: FATAL:  password authentication failed for user "maas"
FATAL:  password authentication failed for user "maas"

The above exception was the direct cause of the following exception:

dpkg: error processing package maas-region-controller (--configure):
 subprocess installed post-installation script returned error exit status 1
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          dpkg: dependency problems prevent configuration of maas:
 maas depends on maas-region-controller (= 2.0.0~rc3+bzr5180-0ubuntu2~16.04.1); however:
  Package maas-region-controller is not configured yet.

dpkg: error processing package maas (--configure):
 dependency problems - leaving unconfigured
Setting up python3-bs4 (4.4.1-1) ...
Setting up python3-bson-ext (3.2-1build1) ...
Setting up python3-html5lib (0.999-4) ...
Setting up python3-pam (0.4.2-13.2ubuntu2) ...
Setting up libwebp5:amd64 (0.4.4-1) ...
Setting up libwebpmux1:amd64 (0.4.4-1) ...
Setting up python3-pil:amd64 (3.1.2-0ubuntu1) ...
Setting up python3-sqlparse (0.1.18-1) ...
Processing triggers for libc-bin (2.23-0ubuntu3) ...
Errors were encountered while processing:
 maas-region-controller
 maas
E: Sub-process /usr/bin/dpkg returned an error code (1)
.
.
.

Peter Matulis (petermatulis) on 2016-08-03

tags:

added: docteam

Revision history for this message

Peter Matulis (petermatulis) wrote on 2016-08-03:

I had previously purged and wanted to reinstall.

Revision history for this message

Andres Rodriguez (andreserl) wrote on 2016-08-03:

Work around:

sudo apt-get autoremove --purge maas
sudo apt-get remove --purge postgresql-9.5

Revision history for this message

Peter Matulis (petermatulis) wrote on 2016-08-03:

This worked for me:

$ sudo apt-get autoremove --purge maas
$ sudo apt-get install maas

Revision history for this message

Данило Шеган (danilo) wrote on 2016-08-03:

At the very least, this bug should be re-opened (seems to have accidentally been marked "fix released").

Andres Rodriguez (andreserl) on 2016-08-09

Changed in maas (Ubuntu):
status:	Fix Released → Confirmed

Revision history for this message

Andres Rodriguez (andreserl) wrote on 2016-08-23:

#10

I can't seem to be able to reproduce. If you could please provide a exact step by step on how to reproduce it would be very helpful.

Changed in maas:
status:	New → Incomplete
Changed in maas (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-10-23:

#11

[Expired for MAAS because there has been no activity for 60 days.]

Changed in maas:
status:	Incomplete → Expired

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-10-23:

#12

[Expired for maas (Ubuntu) because there has been no activity for 60 days.]

Changed in maas (Ubuntu):
status:	Incomplete → Expired

W.J.Kennedy (wjkennedy) on 2016-11-30

Changed in maas (Ubuntu):
status:	Expired → Confirmed

Revision history for this message

W.J.Kennedy (wjkennedy) wrote on 2016-11-30:

#13

To reproduce in 16.04 with MAAS 2.1.1+bzr5544:

apt remove maas

(apt autoremove)

apt install maas

dpkg fails with: 'django.db.utils.OperationalError: FATAL: password authentication failed for user "maas"
FATAL: password authentication failed for user "maas"'

Revision history for this message

Dustin Kirkland  (kirkland) wrote on 2017-02-26:

#14

I'm definitely hitting this issue, too, on MAAS 2.1.3+bzr5573-0ubuntu1~16.04.1 from 16.04.

Revision history for this message

Alexis Rodriguez (arod412) wrote on 2019-08-29:

#15

I ran into this issue today as well. Performing the following can recreate the issue on Ubuntu 18.04.3 LTS:

$ sudo apt remove maas
$ sudo apt remove autoremove
$ sudo apt install maas

This was fixed by the previous suggestion:

$ sudo apt autoremove --purge maas
$ sudo apt install maas

Revision history for this message

Hua Zhang (zhhuabj) wrote on 2019-10-22:

#16

I ran into this issue (FATAL: password authentication failed for user "maas") by running the command 'maas-region createadmin --username admin --password kNab4Q9fSa --email <email address hidden>' today as well. I solved the problem in the following way.

1, confirm database_pass is wQ3fxcdSH1aI

root@maas-ha-2:~# grep -r 'pass' /etc/maas/regiond.conf
database_pass: wQ3fxcdSH1aI

2, change md5 into trust temporarily, then restart postgresql by 'systemctl restart pacemaker'
/etc/postgresql/9.5/main/pg_hba.conf
local all all trust

3, change the password of the user maas to wQ3fxcdSH1aI

sudo su - maas
psql -d maasdb -U maas
maasdb=> alter user maas with password 'wQ3fxcdSH1aI';

4, ok

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re-installing maas-region-controller fails

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