Ubuntu
cupsys package

Gutenprint doesn't work

Bug #131634 reported by Allan MacKinnon
6
Affects Status Importance Assigned to Milestone
cupsys (Ubuntu)
Fix Released
High
Martin Pitt
Ubuntu tribe-5

Bug Description

Binary package hint: cupsys-driver-gutenprint

Info here: http://ubuntuforums.org/showthread.php?p=3166817#post3166817

Basically, Gutenprint doesn't work as of the latest big update.

We can apparently set our printers up but jobs just clog up the queue and are unable to print.

Gutenprint should work for my printer automatically as it has before (Canon BJC-250) as it says the gutenprint driver is compatible with it

http://www.linuxprinting.org/show_driver.cgi?driver=gutenprint&fromprinter=Canon-BJC-250

but since I'm filing the bug report it obviously does not work.

There are no Canon drivers available! This is odd since my printer was automatically identified by the setup program.

Also, this new update installed 2 'Printing' icons in System>Administration and a 'Default Printer' entry in System>Preferences. How about renaming the 'Printing' entries to something more descriptive and then merging all 3 icons in the same section (or perhaps getting rid of 2 of them).

Revision history for this message
Allan MacKinnon (theforkofjustice) wrote :

Oh, yeah and I can't print a test page.

Revision history for this message
John Yates (andyfranyates) wrote :

Printing of test page continuously ejects blank pages.
Oher printing just hangs in queue.
Epson CX4200 here.

Siegfried Gevatter (rainct)
Changed in gutenprint:
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Mike Durham (mdurhamesq) wrote :

Similar deal with HP laserjet 1020, jobs just sit there, no printing at all.

Revision history for this message
Allan MacKinnon (theforkofjustice) wrote :

Even the PPD files that should work with Canon BJC-250 printers are useless :(

Maybe Ubuntu devs should test the newest version of Gutenprint (5.1.3)

http://sourceforge.net/project/showfiles.php?group_id=1537

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This is most probably due to the new AppArmor protection of CUPS,

Do

sudo aa-complain cupsd

and try to print again.

Changed in gutenprint:
assignee: nobody → pitti
importance: Medium → High
Revision history for this message
willalbro (willalbro) wrote :

That worked for me. Ubuntu Tribe 4 with a HP Photosmart 7350.

Revision history for this message
willalbro (willalbro) wrote :

oh ya...and thanks!

Revision history for this message
John Yates (andyfranyates) wrote :

O.K. here.
Had to run 'cups-genppdupdate.5.0' also.

Thanks!

Revision history for this message
Allan MacKinnon (theforkofjustice) wrote :

It is not 'sort of' working.

Canon BJC-250
High Quality Gutenprint Driver (simple)

My test page begins to print but then STOPS after only a few linse of printing. The 'Status' of the printer under 'Properties reads "Printing: Gutenprint Printing page 1, 53%" and it doesn't sem interested in going much further.

I also notice that:

1) The 'Properties' of the printer take forever to load.
2) There are 2 printer icons in the systray
3) There are 2 icons named 'Printing' under System>Administration.

Revision history for this message
Allan MacKinnon (theforkofjustice) wrote :

In addition to my above post:

4) Printing jobs take much longer than usual to reach the printer (and don't print when they get there)

Revision history for this message
Martin Pitt (pitti) wrote :

This should have been fixed in

cupsys (1.2.12-3ubuntu2) gutsy; urgency=low

  * cupsys.logrotate: Fix last occurence of 'cupsys' user.
  * Moved all Debian specific filters to debian/local/filters.
  * Cleaned up debian/rules, moved some file installs to
    debian/cupsys.install.
  * Merge debian/cupsys.files into debian/cupsys.install and remove the
    former. Two different files are just too confusing.
  * debian/local/filters/pdftops: Do not pass /etc/cups/pdftops.conf to
    pdftops if it does not exist (poppler-utils does not have this file).
    (LP: #125300)
  * debian/local/apparmor-profile: Unbreak library access (for e. g.
    ghostscript and gutenprint) and allow execution of pdftops and pstops.
  * debian/local/apparmor-profile: Update profile to work with cups-pdf.

 -- Martin Pitt <email address hidden> Sat, 11 Aug 2007 16:44:13 +0200

Please reopen if you still have problems with this version. Thank you!

Changed in cupsys:
status: Confirmed → Fix Released
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