no sound-audio on dual-booted Ubuntu, sound works on XP drive

Bug #132250 reported by mcsquared
4
Affects Status Importance Assigned to Milestone
linux-source-2.6.20 (Ubuntu)
Invalid
Undecided
Brian Murray

Bug Description

Binary package hint: gnome-terminal

I am running Ubuntu's Feisty Fawn on a dual-boot Gateway (7330GZ) laptop.
I am unable to get sound on anything in Ubuntu. Whereas on the drive that runs
XP I have sound on everything.

Hope you can help

ProblemType: Bug
Architecture: i386
Date: Mon Aug 13 11:29:32 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/gnome-terminal
Package: gnome-terminal 2.18.0-0ubuntu1
PackageArchitecture: i386
ProcCmdline: gnome-terminal
ProcCwd: /home/max
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-terminal
Uname: Linux max-laptop 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

Revision history for this message
mcsquared (mcsquared26) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your comments. This does not appear to be a bug in gnome-terminal. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. http://launchpad.net/support

Changed in gnome-terminal:
status: New → Invalid
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducable with the live environment of the Desktop CD of the development release - Gutsy Gibbon. It would help us greatly if you could test with it so we can work on getting it fixed in the actively developed kernel. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in gnome-terminal:
assignee: nobody → brian-murray
status: Invalid → Incomplete
Revision history for this message
mcsquared (mcsquared26) wrote : Re: [Bug 132250] Re: no sound-audio on dual-booted Ubuntu, sound works on XP drive

Dear Brian,
I went to the link you suggested to see if anyone had tested my Gateway
7330GZ notebook and I found one person
who had tested it with Ubuntu Feisty Fawn. That person couldn't get wireless
to work on his notebook either, but he did get sound working.
How does this info help me? I cannot get the wireless connect to work
(which the test person on the link you gave, couldn't on his machine
either), and I cannot get sound to work. What should/can I do to fix this
NOw???

I'm getting frustrated. I even went and played with Mint 3.0 off CD and had
the same two problems.
Thanks for any help.

Ms. Max

On 8/15/07, Brian Murray <email address hidden> wrote:
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. The issue that you reported is one that should be
> reproducable with the live environment of the Desktop CD of the
> development release - Gutsy Gibbon. It would help us greatly if you
> could test with it so we can work on getting it fixed in the actively
> developed kernel. You can find out more about the development release
> at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your
> help.
>
> ** Changed in: linux-source-2.6.20 (Ubuntu)
> Sourcepackagename: gnome-terminal => linux-source-2.6.20
> Assignee: (unassigned) => Brian Murray
> Status: Invalid => Incomplete
>
> --
> no sound-audio on dual-booted Ubuntu, sound works on XP drive
> https://bugs.launchpad.net/bugs/132250
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Brian Murray (brian-murray) wrote :

What I had hoped you would do is download the latest development release of Ubuntu, Gutsy Gibbon Tribe 4, from the url I provided you and boot off that Live CD and see if your sound works with it. If the sound doesn't could you include the information requested at http://wiki.ubuntu.com/DebuggingSoundProblems page so we can work on getting it fixed in the next release of Ubuntu? Thanks again.

Revision history for this message
mcsquared (mcsquared26) wrote :

Dear Brian,
 Please forgive me for being such a "newbie" at this business.
I did not understand about downloading the Gibbon whatever and testing
sound capacity.

I want very much to help out and get my Linux OS working.

I got frustrated to the point prior to this most current email of yours that
I killed Ubuntu Feisty Fawn and put on Mint 3.0 instead. I'm running Mint
3.0 now.
However, my wireless card still does NOT work, and I do NOT have sound in
Mint, either.

Yesterday I went and bought a new wireless card to match the internet hub
thingy
that connects all our computers to the internet via comcast. In other words
I got a Belkin Wireless n card.

I am ready to scream though, because the new Belkin card, a F5D8013 ended up
not working either. I then went to the Ubuntu website where you could see if
your internet card is supported and I followed to the Belkin page and this
new n-wireless card number is NOT even listed on the supported page.

I'm assuming that Mint and Ubuntu are interchangeable more or less since
Mint is an offshoot (?) of Ubuntu?.

Since I now have Mint installed on my Gateway 7330GZ notebook, could you
provide me the link to TEST my systems on whatever version of upcoming Mint
is in the works, or would Ubuntu testing be good enough?

I don't know what questions to ask, and most of this Linux methods of
working an OS are all new to me, so please if you aren't already fed up with
me, please take my newbie-ness into consideration and pretend I'm totally
thickheaded, if need be.

There's nothing like getting frustrated by a computer. I would really really
like Linux to work for me so I can tell Windows where to go, if you know
what I mean, but I'm having so many relatively important issues backup on me
with Ubuntu and Mint, too. No sound is lousy and no wireless is, too.
Like I mentioned earlier, I have Mint on a dual boot with XP on this
machine. On the XP portion of my notebook, wireless and sound are both
working fine.

I'm thinking of returning this new Belkin N-Wireless card I got because it
doesn't work any better than the onboard Broadcom does. Could you recommend
a wireless card that you KNOW works.

Again, Thank you VERY VERY much for taking time with me

On 8/20/07, Brian Murray <email address hidden> wrote:
>
> What I had hoped you would do is download the latest development release
> of Ubuntu, Gutsy Gibbon Tribe 4, from the url I provided you and boot
> off that Live CD and see if your sound works with it. If the sound
> doesn't could you include the information requested at
> http://wiki.ubuntu.com/DebuggingSoundProblems page so we can work on
> getting it fixed in the next release of Ubuntu? Thanks again.
>
> --
> no sound-audio on dual-booted Ubuntu, sound works on XP drive
> https://bugs.launchpad.net/bugs/132250
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Brian Murray (brian-murray) wrote :

I appreciate the difficulties you are facing and your desire to get Ubuntu running however this is the Bug tracker and not for support related issues. I think it would make more sense to raise your question in the support tracker - https://answers.launchpad.net/ubuntu/ .

Changed in linux-source-2.6.20:
status: Incomplete → Invalid
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