Launchpad itself

Label missing on second password entry during registration

Bug #134761 reported by thecajun
6
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
High
Carlos Perelló Marín

Bug Description

When registering for the first time, the user is asked for the password, and there is a text entry box next to the label "Password". Underneath this there is another text entry box, that presumably is for re-entering the password to make sure it is correct. BUT this second text entry box does not have a label next to it. It needs one so that new users will know they should enter this info.

See also bug 129399.

See original description
Revision history for this message
thecajun (bill-bruns) wrote :
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Well spotted. Thanks for reporting this.

Changed in launchpad:
importance: Undecided → Medium
status: New → Confirmed
description: updated
Revision history for this message
Francis J. Lacoste (flacoste) wrote :

Raising to High since we are got two emails in the last week from users that were not able to complete the registration because of this. They didn't understand why they add a 'Password mismatch' message when they never entered a password on Launchpad before.

Changed in launchpad:
importance: Medium → High
milestone: none → 1.2.1
assignee: nobody → flacoste
Carlos Perelló Marín (carlos)
Changed in launchpad:
assignee: flacoste → carlos
Revision history for this message
Guilherme Salgado (salgado) wrote :

Another thing we might consider is dropping the second text entry and require the user to enter the password only once, like facebook does. Since it's easy to reset the password it shouldn't be too much of a problem if we store a mistyped password.

Carlos Perelló Marín (carlos)
Changed in launchpad:
status: Confirmed → In Progress
Revision history for this message
Christian Reis (kiko) wrote :

Hmmm. I am not sure that would help very much, to be honest. Is fixing the problem (by adding a "Repeat Password" label) that difficult?

Revision history for this message
Carlos Perelló Marín (carlos) wrote :

As explained in the mailing list, this is a suggestion for the future. I'm fixing the missing label in the same way we have it for changing passwords.

Revision history for this message
Carlos Perelló Marín (carlos) wrote :

Fixed in RF 5462

Changed in launchpad:
status: In Progress → Fix Committed
Carlos Perelló Marín (carlos)
Changed in launchpad:
status: Fix Committed → Fix Released
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