[Dell Inspiron 3543] Wireless key does not work on 14.04.2

Bug #1440949 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
High
Alex Hung
linux (Ubuntu)
Fix Released
Undecided
Unassigned
Vivid
Fix Released
Undecided
Unassigned
linux-lts-utopic (Ubuntu)
Fix Released
High
Alex Hung
Vivid
Won't Fix
Undecided
Unassigned

Bug Description

CID: 201408-15437 Dell Inspiron 3543

The wireless key does not work on this system at all with14.04.2 (3.16 kernel)
Maybe it's related to the udev -> systemd migration (similar to bug 1434442)

ubuntu@201408-15437:~$ sudo showkey -k
[sudo] password for ubuntu:
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode 28 release
keycode 240 press
keycode 240 release
keycode 29 press
^Ccaught signal 2, cleaning up...
ubuntu@201408-15437:~$

nothing could be detected by "sudo showkey -s"

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Apr 6 22:17:20 2015
InstallationDate: Installed on 2015-04-03 (3 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Ara Pulido (ara)
Changed in linux-lts-utopic (Ubuntu):
importance: Medium → High
Changed in hwe-next:
importance: Undecided → High
Keng-Yu Lin (lexical)
Changed in hwe-next:
assignee: nobody → Phidias (phidias-chiang)
Changed in linux-lts-utopic (Ubuntu):
assignee: Anthony Wong (anthonywong) → Phidias (phidias-chiang)
Revision history for this message
Alex Hung (alexhung) wrote :
Keng-Yu Lin (lexical)
Changed in linux-lts-utopic (Ubuntu):
status: New → Incomplete
Changed in hwe-next:
status: New → Incomplete
Revision history for this message
Phidias (phidias-chiang) wrote :
Phidias (phidias-chiang)
Changed in hwe-next:
assignee: Phidias (phidias-chiang) → Keng-Yu Lin (lexical)
Changed in linux-lts-utopic (Ubuntu):
assignee: Phidias (phidias-chiang) → Keng-Yu Lin (lexical)
Revision history for this message
Keng-Yu Lin (lexical) wrote :
Changed in hwe-next:
assignee: Keng-Yu Lin (lexical) → Alex Hung (alexhung)
Changed in linux-lts-utopic (Ubuntu):
assignee: Keng-Yu Lin (lexical) → nobody
Changed in hwe-next:
status: Incomplete → Triaged
Changed in linux-lts-utopic (Ubuntu):
status: Incomplete → Triaged
assignee: nobody → Alex Hung (alexhung)
Alex Hung (alexhung)
Changed in linux-lts-utopic (Ubuntu):
status: Triaged → In Progress
Changed in hwe-next:
status: Triaged → In Progress
Brad Figg (brad-figg)
Changed in linux-lts-utopic (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1440949

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu Vivid):
status: New → Fix Committed
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Luis Henriques (henrix) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-vivid' to 'verification-done-vivid'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-vivid
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified on 201408-15437 Dell Inspiron 3543 with proposed kernel (3.16.0-47), this issue can be fixed.
Thanks!

tags: added: verification-done-vivid
removed: verification-needed-vivid
Brad Figg (brad-figg)
tags: added: verification-needed-trusty
Brad Figg (brad-figg)
tags: added: verification-done-trusty
removed: verification-needed-trusty
Alex Hung (alexhung)
Changed in linux (Ubuntu Vivid):
status: Fix Committed → Fix Released
Changed in linux-lts-utopic (Ubuntu):
status: Fix Committed → Fix Released
Changed in hwe-next:
status: In Progress → Fix Released
Luis Henriques (henrix)
Changed in linux-lts-utopic (Ubuntu Vivid):
status: New → Fix Committed
Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu):
status: Incomplete → Fix Committed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified on this system, 201408-15437, with 14.04.3 stock image the wireless key does not work as well. But it works after update.
Thanks!

Revision history for this message
Andy Whitcroft (apw) wrote : Closing unsupported series nomination.

This bug was nominated against a series that is no longer supported, ie vivid. The bug task representing the vivid nomination is being closed as Won't Fix.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux-lts-utopic (Ubuntu Vivid):
status: Fix Committed → Won't Fix
Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu):
status: Fix Committed → Fix Released
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