I was trying to install Bacula from terminal using apt-get. It froze on the screen requesting information on SMTP.
ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: bacula-common (not installed)
ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
Uname: Linux 3.16.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Thu Jul 9 18:05:11 2015
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2015-07-08 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: bacula
Title: package bacula-common (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://
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At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the exact behavior you actually encountered (in as much detail as possible). A copy and paste or screenshot of the message you received would be helpful. "It froze on the screen requesting information on SMTP." isn't enough for me to go on, sorry.
Thanks!