Rythmbox crashes my new iPod Nano 8GB (new Ipod Nano with video support)

Bug #147590 reported by Anders Marten
44
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libgpod (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: rhythmbox

How to reproduce the problem:

1) Connect iPod Nano to Ubuntu PC USB port.
2) Open Rythmbox to see the songs on my iPod Nano.
3) Remove one song on the iPod Nano using Rythmbox GUI.
4) Eject the iPod Nano via the Rythmbox GUI.
5) Disconnect the iPopd Nano from the Ubuntu PC USB port.
6) Start browsing songs from the iPod Nano GUI.
7) NO SONGS FOUND on the iPod Nano! <- This is the problem!

Version:
* Rhythmbox 0.10.0
* Linux popux01 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 GNU/Linux
* iPod Nano with video support: http://www.apple.com/ipodnano/specs.html

ProblemType: Bug
Architecture: i386
Date: Mon Oct 1 11:04:43 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/rhythmbox
Package: rhythmbox 0.10.0-0ubuntu2
PackageArchitecture: i386
ProcCmdline: rhythmbox
ProcCwd: /home/anders
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
Uname: Linux popux01 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 GNU/Linux

Revision history for this message
Anders Marten (anders-marten) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your report. Do you know what version of database is your iPod using? that would help a lot, probably not a rhythmbox bug rather a libgpod one. Thanks.

Changed in rhythmbox:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Anders Marten (anders-marten) wrote :

Thanks Pedro for your prompt reply.
As you say, probably the problem is in the libgpod. But then, how to go further?
Below I provide information about my iPod:

iPod Nano 8GB
Model: MB261
Version: 1.0.1 PC
Database version: 25 (according to libgpod Itdb_iTunesDB->version)

/Anders

Revision history for this message
Sebastien Bacher (seb128) wrote :

the new ipod are not supported yet by libgpod

Revision history for this message
Anders Marten (anders-marten) wrote :

OK, thanks.
Some follow-up questions on the topic:
Q1) Do you know if the libgpod team are working on a fix and if, when will it be released?
Q2) Which is the highest version number supported by libgpod?
Q3) Is there a way to determine if the iTunes DB on my iPod is supported by Rythmbox (and libgpod)?

/Anders

Revision history for this message
Sebastien Bacher (seb128) wrote :

Those questions would be rather for upstream. Apparently the new ipod require to download something from the ipod before using, the changes to support that are not trivial and not likely to be commited before gutsy. About the version and the database better to ask the upstream about it

Revision history for this message
Sebastien Bacher (seb128) wrote :

Upstream confirmed that's a libgpod issue

Changed in rhythmbox:
status: Incomplete → Confirmed
Revision history for this message
Bart Verwilst (verwilst) wrote :

More info and workaround here: http://thefunkcorner.blogspot.com/ . Maybe this patch can be incorporated for gutsy, so new ipod-users can use ubuntu for their musical needs? :)

Revision history for this message
stephans (stephans) wrote :

I reported the same bug to Suse... they will have a fix soon; when will Ubuntu have the fix? here is what they said:

Opened: 2007-10-17 19:41 MST Last modified: 2007-10-19 00:13:42 MST
Classification Product Component Found in Version
openSUSE openSUSE 10.3 GNOME Final
Severity Priority Status Fixed in Milestone
Major P5 - None NEW ---
Hardware OS Resolution Keywords
i686 Other

View Bug Activity Format For Printing

Description
Summary: it is nolonger possible to synchronize iPod and Banshee.
Description:

Since the new iPods are out, nothing in the way of iPod will work with SuSE and
any of the media players.

Comments
------- Comment #1 From Aaron Bockover 2007-10-18 12:27:06 MST -------

We should be shipping an update soon. I will be making the next Banshee release
within the week to support the new iPods.

In the mean time you can subscribe to my Banshee nightly builds repository.
Packages here are built from subversion on a nightly basis and follow the
release path for the new iPod support.

http://download.opensuse.org/repositories/home:/aaronbockover/openSUSE_10.3/

If you install those packages, please provide some feedback. You may need to
restart HAL after installing podsleuth:

sudo /etc/init.d/haldaemon restart

After installing the packages, plug in your iPod and run "podsleuth" from the
command line and please paste any output here. If it returned with no errors,
you should be okay to run Banshee.

Revision history for this message
Luis Alberto Pabón (copong) wrote :

I come from bug #163827. Apparently libgpod 0.6 depends on sgutils that are in universe and due to the fact that libgpod is on main it is not possible to upgrade the repository version to the latest. Does the 3G support itself depend on sgutils, or this is a fix that can be isolated and backported to libgpod 0.5.2?

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue should be fixed in hardy, closing, feel free to reopen if you still have the issue there though

Changed in libgpod:
status: Confirmed → Fix Released
Revision history for this message
James Sheldon (voyager640) wrote :

I'm running ubuntu 9.10 and rhythmbox 0.12.5. I plugged my ipod into the computer to charge it, and listened to some songs with rhythmbox. When i unplugged it, it says that there are no songs on it. When I plug it back in, rhythmbox shows all my songs and can play them.

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