Word Processorand Amarok

Bug #150139 reported by Voland
4
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I am user of kubuntu. Help me.

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William Grant (wgrant) wrote :

What exactly is the problem?

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Gert Kulyk (gkulyk) wrote :

Dear Voland,
you've reported so far bug #149038, bug #149299 and now this one. Every time someone replied to your reports, asking what exactly is going on, but you did not provide the information needed to fix it or to help you otherwise. So far we only know that you are using kubuntu and have some problem with your word processor (maybe OpenOffice.org Writer?) and now with Amarok, too. To get help here, you need to provide at least the following information:

1. What version of (K)ubuntu are you using? Is it dapper (6.06), edgy (6.10), feisty (7.04) or gutsy (7.10)?
2. Which application(s) is/are affected - the name of it, there are e.g. several possibilities for "Word Processor".
3. What does happen exactly? Are ther e.g. error messages appearing on the screen? Does a window close unexpectedly? Does the application or even your system freeze? Or does the app not come up in general? Or is it something completely different?
4. Do you remember a state of your system when the error(s) did not occur, or did you install the distribution recently?
5. How someone else can reproduce this behavior? What steps are to be taken?

Please provide the information required this time, and please do not open a new bug report with similar content/for the same problem. Thank you.

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Voland (elliony) wrote :

1.I'm using KUBUNTU 7.04, feisty.
2.OpenOffice.org Writer and Amarok.
3.I received a massage that "the protocol died unexpectedly" and I have no idea how to mend the problem myself.
4.I have it for a month already.
5.Quite difficult question for Me.

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wolfger (wolfger) wrote :

I Voland. Thanks for using Kubuntu! I'd love to be able to help you with your problems, but this still isn't enough information to go on. Let's focus on one application at a time: Amarok. Are you still having this problem? Please walk me through every step you take, no matter how trivial it seems, between the time you start Amarok and the time you see the error, and please provide a screen shot of the error (you can accomplish this by running Ksnapshot from your Graphics menu).

Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.

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