[upstream] OOo (openoffice) starts in weird full screen mode and can't get out

Bug #156283 reported by gferrie
8
Affects Status Importance Assigned to Milestone
OpenOffice
Confirmed
Unknown
openoffice.org (Ubuntu)
Triaged
Low
Unassigned

Bug Description

The Minimize and Restore buttons on the top right hand disappear in OpenOffice.
The application takes up the entire screen losing the Ubuntu taskbar at both the top and the bottom.

--- Workarounds ---
-- workaround 1 :
Install the "Advanced desktop effects settings" package (Compiz desktop effects control panel), you can just go to add/remove applications for this.
In this control panel:
- Enable "Workarounds"
- Within "Workarounds", disable "Legacy full screen support"

-- workaround 2: (this will (re)move all your openoffice settings)
mv ~/.openoffice.org2 ~/.openoffice.org2.bak

------
original description below
------

Binary package hint: openoffice.org

The Minimize and Restore buttons on the top right hand have disappeared after upgrading to Gutsy Gibbon and OpenOffice 2.3.0.
As well the application takes up the entire screen losing the Ubuntu taskbar at both the top and the bottom. The only way to return to other apps is to use the Alt-Tab key combination.

Hope this helps

Thanks for the hard work

Revision history for this message
Koen (koen-beek) wrote :

Hi,

  looks like you're in full screen mode

  can you try to use Ctrl+Shift+J to see if this helps ?
  what application are you having this problem with (Writer, Speadsheet, ...) ?

  thanks,

    Koen

Changed in openoffice.org:
assignee: nobody → koen-beek
status: New → Incomplete
Revision history for this message
Koen (koen-beek) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in openoffice.org:
status: Incomplete → Invalid
Revision history for this message
Giovanni (zirulia) wrote :

Hello, I have the same problem, could you pls help?

Changed in openoffice.org:
status: Invalid → New
Revision history for this message
Giovanni (zirulia) wrote :

I have the problem described with all the OOO applications (v 2.4.1) . They always start with full screen mode and every file I open is in full screen mode. I have tried to push ctrl+shift+j and it actually works but I would like to see the navigation bars as a default mode. Could you please help? Thank you very much in advance.

Revision history for this message
Giovanni (zirulia) wrote :

I just made some new tries and I observed that when a new file is automatically opened in full screen it's not normal full screen mode because the "full screen" button misses, and there are many problems of screen flickering (flashing) when the mouse rolls over icons and when you shift to other apps with Alt+tab. Then after the ctrl+shift+j trick it passes to real full screen mode and from then on everything gets right and you can switch mode without problem and the flicker problem disappears.
I add an animated gif made of 4 screenshots of the sequence "mad full screen">normal full screen>resize>normal full screen again.
Hope it can help
Thank you
Bye

Revision history for this message
Koen (koen-beek) wrote :

do you have visual effects enabled ? (System->preferences->Appearance)
do you have the problem when visual effects are disable (select None) ?

if yes, could you include the output of this command in a terminal to the bug report

dpkg -l | grep openoffice

Revision history for this message
Chris Cheney (ccheney) wrote :

Giovanni,

How did you get it into this automatic full screen mode?

Chris

Revision history for this message
Giovanni (zirulia) wrote :
Download full text (4.8 KiB)

I had the visual effects enabled and after having thm disabled the flashing screen problem has gone better (almost disappeared), but the navigation bar problem is still the same and slightly worse as now I have to switch twice into/out of full screen mode in order to get the window well resized with the system nav bar visible.
Here is the output of the command:

ii openoffice.org 1:2.4.1-1ubuntu2.1 OpenOffice.org Office suite
ii openoffice.org-base 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite - database
ii openoffice.org-base-core 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite -- libdba
ii openoffice.org-calc 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite - spreadsheet
ii openoffice.org-common 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite architecture ind
ii openoffice.org-core 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite architecture dep
ii openoffice.org-draw 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite - drawing
ii openoffice.org-evolution 1:2.4.1-1ubuntu2.1 Evolution Addressbook support for OpenOffice
ii openoffice.org-filter-binfilter 1:2.4.1-1ubuntu2.1 Legacy filters (e.g. StarOffice 5.2) for Ope
ii openoffice.org-filter-mobiledev 1:2.4.1-1ubuntu2.1 Mobile Devices Filters for OpenOffice.org
ii openoffice.org-gnome 1:2.4.1-1ubuntu2.1 GNOME Integration for OpenOffice.org (VFS, G
ii openoffice.org-gtk 1:2.4.1-1ubuntu2.1 GTK+ Integration for OpenOffice.org (Widgets
ii openoffice.org-help-en-gb 1:2.4.1-1ubuntu2.1 English_british help for OpenOffice.org
ii openoffice.org-help-en-us 1:2.4.1-1ubuntu2.1 English_american help for OpenOffice.org
ii openoffice.org-help-it 1:2.4.1-1ubuntu2.1 Italian help for OpenOffice.org
ii openoffice.org-hyphenation 0.3 Hyphenation patterns for OpenOffice.org
ii openoffice.org-hyphenation-en-us 2.3.1-2ubuntu1 US English hyphenation patterns for OpenOffi
ii openoffice.org-hyphenation-it 1:2.4.0~m240-1ubuntu1 Italian hyphenation patterns for OpenOffice.
ii openoffice.org-impress 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite - presentation
ii openoffice.org-java-common 1:2.4.1-1ubuntu2.1 OpenOffice.org office suite Java support arc
ii ope...

Read more...

Revision history for this message
Giovanni (zirulia) wrote :

Hi Chris,
I don't know, it's just the default mode each time I launch the application.

Chris Cheney (ccheney)
Changed in openoffice.org:
importance: Undecided → Low
status: New → Triaged
Changed in openoffice:
status: Unknown → New
Revision history for this message
Michael Nagel (nailor) wrote : Re: OOo starts in weird full screen mode and can't get out

copied over from duplicate:

i have seen this happen on my father's pc. i can confirm pressing esc does not solve the problem. i can confirm nuking the complete config (by removing the .openoffice.org2 directory) "solves" the problem -- but clearly this isn't an option really.

and yes, he tends to customize his settings a lot.

Revision history for this message
Daniel Silberschmidt (dansilber) wrote :

copied from duplicate:

I had the same issue and and resolved using this workaround

http://ubuntuforums.org/showpost.php?p=5299611&postcount=11

As indicated there I renamed .openoffice.org directory (not file) in
Home directory. When Open Office launchs again generates a new
directory and the problem is fixed.

Anyhow I expect this problem to be automatically detected and fixed,
and that is why i think this bug should stay opened

Revision history for this message
Michael Nagel (nailor) wrote :

renaming that directory is the same as resetting all configuration to factory default

Revision history for this message
Daniel Silberschmidt (dansilber) wrote :

Right it is. Probably comparing the new and the old directory and copying a subset of files/directories from the old to the new could give a clue on what is "generating" the ill maximized state. If that can be determined, a better workaround (and good info for the devs) would have been found.

Revision history for this message
Michael Nagel (nailor) wrote :

i'll try to obtain a diff next time and attach it. might be quite large diff, though

Revision history for this message
Michael Gauthier (mike-silverorange) wrote :

This problem happened to me as well. OpenOffice starts in fullscreen mode with menus and toolbars showing. Selecting view->fullscreen causes the menus and toolbars to disappear, and causes a floating toolbox with an "exit fullscreen" button to appear. Leaving fullscreen brings back the menu and toolbars, but the window remains fullscreen.

Alt+Space brings up the metacity window menu in which the maximize, resize and move commands are disabled. The minimize command is available.

Inspired by Michael Nagel's comment, I did a diff of the configuration after renaming my configuration. Through trial and error, I isolated the single configuration file that causes the problem: .openoffice.org2/user/registry/data/org/openoffice/Setup.xcu. I've attached the diff of that file on my system.

Looking at the diff, it is worth mentioning my display is set at a resolution of 1400x1050.

Revision history for this message
Michael Gauthier (mike-silverorange) wrote :

After some more testing, this bug is easily reproduceable. Steps to reproduce:

1. Start with a fresh OpenOffice configuration
2. Open an existing document
3. Press Ctrl+Shift+J to go to fullscreen
4. Press Crtl+Q to quit
5. Open the same document again

At this point, OpenOffice will always start fullscreen and there will be no way to exit fullscreen without deleting your configuration.

I am using Ubuntu 8.04.

Revision history for this message
Michael Nagel (nailor) wrote :

@Koen Beck: are you still on this?
@Michael Gauthier: i am going to try your steps to reproduce and confirm then. If these are the steps to reproduce, this should be forwarded upstream.

Koen (koen-beek)
Changed in openoffice.org:
assignee: koen-beek → nobody
Revision history for this message
Koen (koen-beek) wrote :

I personally can't reproduce the problem

Maybe the following workaround helps ? Could people who experience the problem try it and say whether the workaround works or not

Install the "Advanced desktop effects settings" package (Compiz desktop effects control panel), you can just go to add/remove applications for this.

In this control panel:
- Enable "Workarounds"
- Within "Workarounds", disable "Legacy full screen support"

Revision history for this message
Michael Gauthier (mike-silverorange) wrote :

I've also reproduced this in a fresh 8.10 install in VirtualBox, again using Metacity.

I tried your workaround in 8.04 using Compiz instead of Metacity. With legacy fullscreen mode disabled, the problem is not reproduceable using Compiz. With legacy fullscreen mode enabled, the problem is present on OO.org startup, but goes away if you switch into and then out-of fullscreen mode.

When using Metacity instead of Compiz, the problem is always reproduceable.

Changed in openoffice:
status: New → Confirmed
Revision history for this message
alar (arothmel) wrote : Re: [upstream] OOo starts in weird full screen mode and can't get out

Thanks Koen,

Install the "Advanced desktop effects settings" package (Compiz desktop effects control panel), you can just go to add/remove applications for this.

In this control panel:
- Enable "Workarounds"
- Within "Workarounds", disable "Legacy full screen support"

That worked!
:-)

Revision history for this message
alar (arothmel) wrote :

Maybe I spoke too soon. The original document is FULL SCREEN again. It's not the typical full screen; it's just the underscore the box and the X have disappeared.

Grrrr.

Funny the document I'm printing off is for a meeting in which we are to evaluate the usage of OpenOffice software at an upcoming event. And I am on the pro side :-(

Revision history for this message
alar (arothmel) wrote :

Just for whoever may be searching for help, the

mv ~/.openoffice.org2 ~/.openoffice.org2.bak

was a good work around!

Koen (koen-beek)
description: updated
summary: - [upstream] OOo starts in weird full screen mode and can't get out
+ [upstream] OOo (openoffice) starts in weird full screen mode and can't
+ get out
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