Update loop for Thunderbolt NVM for Xps notebook 9360. Installed version is not recognized (00.00)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
fwupd (Ubuntu) |
Fix Released
|
Medium
|
Unassigned | ||
Bionic |
Fix Released
|
Undecided
|
Unassigned | ||
Cosmic |
Fix Released
|
Medium
|
Unassigned |
Bug Description
The fix for this particular issue is tracked in SRU bug https:/
Regression potential:
Fixes for this bug have the potential to manifest in thunderbolt controllers not being enumerated.
Test case:
1) Enumerate devices (# fwupdmgr get-devices)
2) Verify the Thunderbolt controller is present and has a non-00.00 version.
Original description:
Software & Updates keeps notifying me there is a new update available related to Thunderbolt NVM for Xps notebook 9360, from version 00.00 to version 21.00. See the attached screenshot.
The updated is successfully installed via the interface or CLI, but after that the notification is displayed again.
Here is the CLI install log:
$ sudo fwupdmgr update
No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2: 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
Downloading 21.00 for XPS13 9360 Thunderbolt Controller...
Updating 21.00 on XPS13 9360 Thunderbolt Controller...
Decompressing… [******
Authenticating… [******
Restarting device… [******
$ sudo fwupdmgr update
No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2: 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
No upgrades for XPS13 9360 Thunderbolt Controller, current is 21.00: 21.00=same
Operating System
Description: Ubuntu 18.04 LTS
Release: 18.04
Package Version
apt-cache policy fwupd
fwupd:
Installed: 1.0.6-2
Candidate: 1.0.6-2
Version table:
*** 1.0.6-2 500
500 http://
100 /var/lib/
Changed in fwupd (Ubuntu): | |
status: | Expired → Confirmed |
Changed in fwupd (Ubuntu Cosmic): | |
status: | Confirmed → Fix Released |
Changed in fwupd (Ubuntu Bionic): | |
status: | New → Triaged |
description: | updated |
Changed in fwupd (Ubuntu Bionic): | |
status: | Fix Committed → Confirmed |
status: | Confirmed → Fix Committed |
Version 00.00 sounds like it might be safe mode.
Can you please rerun daemon in verbose mode? fwupd/fwupd -v
/use/lib/
And share output across a thunderbolt attempt?
On Wed, May 2, 2018, 13:50 Andrei Susanu <email address hidden> wrote:
> Public bug reported: ******* ******* ******* ******* *****] ******* ******* ******* ******* *****] ******* ******* ******* ******* *****] archive. ubuntu. com/ubuntu bionic/main amd64 Packages dpkg/status /bugs.launchpad .net/bugs/ 1768627/ +attachment/ 5132347/ +files/ software. png /bugs.launchpad .net/bugs/ 1768627 /bugs.launchpad .net/ubuntu/ +source/ fwupd/+ bug/1768627/ +subscriptions
>
> Software & Updates keeps notifying me there is a new update available
> related to Thunderbolt NVM for Xps notebook 9360, from version 00.00 to
> version 21.00. See the attached screenshot.
>
> The updated is successfully installed via the interface or CLI, but
> after that the notification is displayed again.
>
> Here is the CLI install log:
>
> $ sudo fwupdmgr update
> No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2:
> 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
> Downloading 21.00 for XPS13 9360 Thunderbolt Controller...
> Updating 21.00 on XPS13 9360 Thunderbolt Controller...
> Decompressing… [******
> Authenticating… [******
> Restarting device… [******
>
> $ sudo fwupdmgr update
> No upgrades for XPS 13 9360 System Firmware, current is 0.2.6.2:
> 0.2.6.2=same, 0.2.5.1=older, 0.2.4.2=older
> No upgrades for XPS13 9360 Thunderbolt Controller, current is 21.00:
> 21.00=same
>
>
> Operating System
> Description: Ubuntu 18.04 LTS
> Release: 18.04
>
> Package Version
> apt-cache policy fwupd
> fwupd:
> Installed: 1.0.6-2
> Candidate: 1.0.6-2
> Version table:
> *** 1.0.6-2 500
> 500 http://
> 100 /var/lib/
>
> ** Affects: fwupd (Ubuntu)
> Importance: Undecided
> Status: New
>
>
> ** Tags: fwupdmgr
>
> ** Attachment added: "Screenshot with Softwared & Updates"
>
> https:/
>
> ** Tags added: fwupdmgr
>
> --
> You received this bug notification because you are subscribed to fwupd
> in Ubuntu.
> Matching subscriptions: fwupd bugs
> https:/
>
> Title:
> Update loop for Thunderbolt NVM for Xps notebook 9360. Installed
> version is not recognized (00.00)
>
> To manage notifications about this bug go to:
> https:/
>